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Navigating Social Networking and Collaboration Tools. Christine Brennan Schmidt, Product Manager, WSO August 17, 2009. Question 1 . How many people belong to a Social Network?. Outline. Social Networking and Collaboration Typical features

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navigating social networking and collaboration tools
American Chemical Society

Navigating Social Networking and Collaboration Tools

Christine Brennan Schmidt, Product Manager, WSO

August 17, 2009

question 1
Question 1
  • How many people belong to a Social Network?

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outline
Outline
  • Social Networking and Collaboration
  • Typical features
  • Examine strengths and weaknesses of various services
    • Not inclusive – examples of various types of tools
    • Shameless plug for ACS Network

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definitions of network
Definitions of “Network”
  • Noun
    • a group of transmitting stations linked by wire or microwave relay so that the same program can be broadcast or telecast by all
    • any netlike combination of filaments, lines, veins, passages, or the like
    • a system of interrelated buildings, offices, stations, etc., esp. over a large area or throughout a country, territory, region, etc.
    • an association of individuals having a common interest, formed to provide mutual assistance, helpful information, or the like

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the act of networking
The Act of Networking
  • Verb
    • to cultivate people who can be helpful to one professionally, esp. in finding employment or moving to a higher position
    • to connect to a network
    • to distribute widely
    • to organize into a network
    • to broadcast

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social networking and collaboration
Social Networking and Collaboration
  • Social Networking
    • definition: the use of a website to connect with people who share personal or professional interests, place of origin, education at a particular school, etc.
  • Collaborate
    • To work together, especially in a joint intellectual effort
  • Social Networking and Online Collaboration are not always the same thing
  • Often Collaboration results from or after Networking, but not all of this is done online

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tools for social networking
Tools for Social Networking
  • Current tools are evolving
    • Started as either a collaboration or a networking tool
    • Added features of the other so now they are more similar
    • Usually stronger in one or the other
    • Difficult to be all things for all people
  • Question 2
    • How many people have participated in online collaboration?

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features
Features
  • Profiles
  • Connections
  • Blogging
  • Discussion threads
  • Sharing documents

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profiles
Profiles
  • A Profile allow you to:
    • To show off
    • To be found
  • Contains information
    • Picture
    • Birthday
    • Schools
    • Job (Current and past)
    • Other
      • Interests
      • involvement

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profiles1
Profiles

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connections
Connections
  • Friends = Connections = My Network
  • Electronic Rolodex
    • Collect contact information for friends
    • Usually permission is granted to be a person’s friend
    • Allows a view into a profile information that is usually hidden from others
  • Grouping/filtering of friends
  • Some mechanism to communicate

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connections1
Connections

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blogging
Blogging
  • Allows a posting of some length and regularity to be posted
  • Has a place for users to comment
  • It can be a good place to share part of your life (personal) or announce an event (group or business)
  • Q. How many people here blog

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slide14
Blog

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slide15
Blog

Use RSS feed to insert into social network

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microblog
Microblog
  • A microblog is a shortened blog entry.
    • See these in places like Twitter or Facebook
  • Also known as status update

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discussion threads
Discussion Threads
  • Known by many names
    • Discussions, Discussion Threads, Threaded discussions, forums
  • Usually a question or provocative thought that calls for a response
    • Responders usually have to log in
  • Rating of usefulness

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discussion
Discussion

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questions
Questions
  • How many people have ever posted to a discussion?
  • How many in the last month?
  • In the last week?
  • How many people read Amazon reviews?
  • How many have posted there?

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documents
Documents
  • Two types
    • Uploaded
      • Can include any format, including video, power point, word, PDF
      • Usually download to view
    • Wiki
      • Create right on the web page
      • Editing tools – usually very simple
      • Some allow comparison of version
      • Some allow rules for collaboration
  • Both usually allow some sort of commenting or other feedback

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question
Question
  • How many people use a wiki?
  • How many have contributed to wiki?

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comparing wiki documents
Comparing Wiki documents

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different services
Different services
  • Facebook
  • LinkedIn
  • Plaxo
  • Yammer
  • CollectiveX
  • ACS Network

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facebook
Facebook
  • Started as a social network for college students
  • Both social and professional uses
  • Strengths
    • Great for networking – find old classmates and coworkers
    • Easy to pull-in information from other sources
    • “Wall” is easy place to post information
    • Microblog – announcements
    • Third-party applications
  • Weaknesses
    • Unfocused audience
    • Hard to do online collaboration (sharing of documents)

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facebook1
Facebook

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linked in
Linked In
  • Started as a place to have a professional profile
  • Meant for professional networking
  • Strengths
    • Professional networking
    • Find a job/service
    • Find a candidate/service provider
    • Recommendations
    • Discussions and Groups
  • Weaknesses
    • Online collaboration

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linked in1
Linked in

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plaxo
Plaxo
  • A social network
  • Strengths
    • Easily pulls in other Web 2.0 activity.
      • Blogs
      • Events and Trips
      • Social Network
      • Reviews and Wishlists
      • Tagging sites
      • Photos
      • Music and videos
    • Profile, connections, groups
  • Weaknesses
    • Lacks file sharing or other collaboration tools

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plaxo1
Plaxo

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yammer
Yammer
  • Social network for companies – based on common email address
  • Strengths
    • Keep up with colleagues work (Follow people)
    • Discuss (via reply)
    • Form Groups (i.e. departments or divisions)
    • Org chart
  • Weaknesses
    • No real sharing of files
    • Limited via email address

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yammer1
Yammer

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collectivex
CollectiveX
  • Social Collaboration Community
  • Operate via “Groupsites”
  • Strengths
    • Good for Project Work – team oriented
    • Calendar
    • File Sharing
    • Communicate through discussions, blog, and emails
    • Subgroups
  • Cons
    • Must login – no externally facing pages
    • Membership based – managing membership
    • No wiki document – only uploading of documents

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collectivex1
CollectiveX

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acs network
ACS Network
  • ACS Network and collaboration space for chemical community.
  • Hybrid networking and collaboration tool
  • Strengths
    • Uses ACS ID. Integrated with www.acs.org
    • Access to chemical community (including local section & division membership)
    • Groups
    • Online document sharing – compare wiki documents online
    • Discussion Thread
    • Blogs
  • Weaknesses
    • Still evolving. Improvements in interface and features coming in 2010,
      • Better friending and in-system messaging.

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others
Others
  • Twitter – microblogging via cell-phone texting
  • Sharepoint – sharing documents online
  • Delicious.com – tagging of content
  • Other technologies for collaboration include WebEx, Whiteboard, etc.
  • MySpace, Flickr ?

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continue this discussion on the acs network
Continue this Discussion on the ACS Network

https://communities.acs.org/community/national_meetings/technical_program

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