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NETWORKED ORGANISATIONS VISION AND STRATEGY Recent research results

NETWORKED ORGANISATIONS VISION AND STRATEGY Recent research results. Mitja Jermol. Outline of the talk. NOs. Aims and p hilosophy NO Context Future and re search trends Critical assessment Status report ECOLEAD E4 TOOL-EAST Future research COIN. Challenges. As seen by EC

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NETWORKED ORGANISATIONS VISION AND STRATEGY Recent research results

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  1. NETWORKED ORGANISATIONS VISION AND STRATEGY Recent research results Mitja Jermol

  2. Outline of the talk • NOs.Aims and philosophy • NO Context • Future and research trends • Critical assessment • Status report • ECOLEAD • E4 • TOOL-EAST • Future research • COIN

  3. Challenges As seen by EC • Stimulate collaboration • Manage complexity • Innovate together • Networked organisations (NO) • …Formal and informal groups of SMEs • ... Formal and informal groups of individuals

  4. Networked organisations • Constituted by a variety of entities (e.g. organizations, people, machines)that are: • largely autonomous • geographically distributed • heterogeneous in terms of their: operating environment, culture, social capital and goals • These entities collaborate to better achieve common or compatible goals • The collaborative interactions are supported by a computer network. • Extended enterprises (hierarchical, supplier networks, 1-n relation) • Collaborative network organisations (networked, n-m relation) • Symbiotic organisations (human/machine symbiosis)

  5. NO R&d streams • Collaboration • Interoperability • Living systems (labs), learning organisations, business ecosystems • Network of individuals and network of organisations • Symbiotic organisations • Networks of agents (subjects+objects) • …tagging (RFID), sensor networks

  6. Industry Concepts CONTEXT Common references Collaborative Networks level ? & goals Services Products Inter - enterprise level Intra - enterprise level Shop floor level Cell Level 70’ 00’ 80’ 90’

  7. HISTORIC CONTEXT CollaborativeNetworks NEW DISCIPLINES Enterprise Engineering Manufacturing / Industrial Automation

  8. Research CONTEXT Collaborative networked organization Business ecosystem Breeding environment E-Business Virtual lab Virtual organization Professional virtual community Virtual enterprise Virtual team Virtual community Extended enterprise Community of practice Supply chain

  9. Technological context Widening scope ... Multiplication of tools

  10. Social context And... ? ... And ... ? How shall I behave in a NO? What do you mean by VO ? What do I benefit from it ? PVC How do I measure it? VO Can I establish my VO in 1 day? Extended Enterprise Business Ecosystem VE So, is this simply a management issue? SCM ? Which tools do I need? ? Where can I buy them? What about my “life maintenance”?

  11. A LARGE “HISTORY” OF NO PROJECTS VE (Past) Supply Chain Management Virtual Organizations Accompanying Measures CE-NET CHAMAN COBIP COVE COWORK DELPHI ELSEwise EVENT FREE GLOBEMAN 21 ICAS LogSME MARVEL OUS MASSYVE PLENT PRODNET II SCM+ SPARS VEGA VENTO VIRTEC X-CITTIC ... ESPRIT BIDSAVER Business Architect ECAMP JASMINE STARFISH eLEGAL VIVA SOSS E-ARBITRATION-T ENTER AESOP B-MAN MARKET MAKER OBELIX PLEXUS GLOBEMEN 6th Framework Programme THINKcreative VOSTER CE-NET II ALIVE VOSTER UEML VOmap ADRENALIN APM CHAINFEED DAMASCOS CO-OPERATE SMARTISAN Collaborative networks Interoperability Business Ecosystems Knowledge Management IST INCO DBE Spider-Win V-CES ALFA Others ECOLEAD CrossWork CodesNet Collaboration 7th Framework Programme SMART SMARTCAST PATTERNS SOL-EU-NET DISRUPT IT ILIPT No-Rest XBRL IMS EXTERNAL ECOLNET E-COLLEG DYCONET WHALES SCOOP LENSIS LINK3D Integration of results in a common framework Operationalisation – putting into practice Inclusion of new technologies – Semantic Web, Tagging systems, Sensor networks, embedeed systems Self-organised systems Intelligent systems of humans and objects TrustCoM MyTreasury LIAISON INTEROP ATHENA SATINE VERITAS NIIIP .... .... .... … & more TeleCARE FETISH-ETF … National programs VE-FORUM

  12. Networked Businesses – strategy implementation Collaborative Networks • Framework, models • Network theory • Complex adaptive/self organising • Managing distributed operations Interoperability • SW components • novel reference architecture • modelling techniques • Semantics Knowledge to support Innovation eBusiness forSMEs DigitalEcosystems Knowledge management • K sharing, brokering • K modelling • K leveraging creativity and productivity DynamicEnterpriseNetworks Business-Ecosystem • self-evolving systems • collaborative environments • local network business ecosystem • Socio-economic research TechnologiesforInteroperability

  13. It is all about networking • Networks • Nodes • Relations • Meta structures – granularity and fractal structure • Power law • Patterns • 2n complexity • Self-organisation

  14. Understanding networks I Web domains in 1998

  15. Users of MSN Messenger?

  16. Understanding networks III Pick a random node, count how many nodes are at distance 1,2,3... hops Number of nodes Distance (Hops)

  17. Understanding networks IV • Network analysis • Analysis and modeling (Betweenness, Closeness , Centrality Degree, Density, Reach,…) • Monitoring (hubs, authorities, patterns, cliques,…) • Predictions (network evolution) • Simulations • Social network analysis – social factors • Complexity (management) • Chaordic systems nature • Self-organisation • Creativity at the edge of chaos

  18. Understanding COLLABORATION I

  19. Understanding Collaboration II Integration level Joint goals Jlointidentitities Working together (Creating together) Joint responsability Compatible goals Individual entities working apart (with some coordination) Compatible goals Individual entities working apart (with some coordination) Complementary goals (aligning activities for mutual benefit) Complementary goals (aligning activities for mutual benefit) Complementary goals (aligning activities for mutual benefit) Communication and Information exchange Communication and Information exchange Communication and Information exchange Communication and Information exchange Coalition’s type Network Cooperative work Colaborative work Coordinated work

  20. IQ EQ NQ (CQ) individual, cognitive complexreasoning Self awarenes & empathy connecting, integrating & sharing Understanding COLLABORATION III • Network intelligence • from Egoism to Altruism • from Self to Group • from Taking to Sharing Is the society ready for collaboration?

  21. VT PVC A conceptual shift I - working individual VO Opportunity driven Preparedness VBE Long-term strategy

  22. A conceptual shift IIA network of agents AGENTS MACHINE HUMAN ORGANISATION GROUP

  23. Complexity and Coherence Limits to Growth E x+1 Complexity level x+1 NTE x+1 E x FC x Complexity level x NTE x FFE x Time A conceptual shift IIIchaordic system

  24. Comprehensive view on organisation

  25. Holistic approach Business Technology Society Science Concepts, Models, Frameworks, Architectures Organisation structures, Processes, Methodologies, Rules, Guidelines Culture Theoretical foundations, ICT Tools, Solutions, ICT Infrastructure, Roadmapping, Dissemination Pilots, Case studies,

  26. RESEARCH TRENDSIN NETWORKED ORGANISATIONS

  27. DEVELOPMENT trends Agents’ autonomy and responsibility Hierarchical Networked Symbiotic Closed Integrated Top-Down Main principle: Directed Closed Connected Bottom-up Orchestrated Open Collective Bottom-up Self-organised

  28. Challenges • Research • Intelligent, self-organised network of subjects and objects • Self-aware networked objects • Collective intelligence and responsibility • Symbiotic organisations • Business • Putting results into practice – integration, implementation, building awareness • Managerial and organisational models • Intellectual property in NOs, legal support, trust monitoring • Creativity networks – “out of the box” thinking • Serendipity management • Society and Environment • Adaptive development • NO in non business environments

  29. Main models Adapted from de Rosnay

  30. Symbiotic organisations Intelligent machines Catalytic Collaborative Directed “Stupid machines” Structured Self-organised

  31. Symbiosis vs collaboration • Symbiosis always occurs between two or more different agents • Between the same agents it is collaboration Collective organism Organisation Organisation Symbiosis Group Group Individual Individual Collaboration

  32. Technologies are there • Wire-ing (IPv6) • 252 addresses for every star in the known universe or 5×1028 / human. • Storage capacity • 4x1026 bytes = 64Tb/human and is doubling every year • Knowledge technologies (concept within the context) • Knowledge discovery • Machine learning • Language technologies • Deep and shallow reasoning mechanism (Cyc) • Cognitive systems • Self-aware systems • Sensor networks and MEMS • Man-machine technologies • Between "Mechanically Extended Man" and "Artificial Intelligence"

  33. Information are there Knowledge is there… • Internet • Web 2.0 – collaborating, cleaning and adapting • …constant inflow of information • Structured information • Models, schemas, standards, rules • Semantically structured information • …+ methods that gives knowledge • Emotions • Detecting bias and sentiments • Emotion recognition

  34. Some skepticism • Selfish agents’ nature (Dawkins) • …opposed to altruistic behavior • Symbiotic man (deRosnay) • …meta-being • Collective intelligence and memory (Levy) • …managing complexity (at the edge of chaos) • Spiritual machines and the law of accelerating returns (Kurzweil) • …second order cybernetic systems (control?)

  35. EU research perspective 6th FRAMEWORK PROGRAMME 7th FRAMEWORK PROGRAMME STREP Targeted research projects STREP Targeted research projects STREP Targeted research projects STREP Targeted research projects E4 TOOLEAST IP Strategic research projects IP Strategic research projects ECOLEAD MYCAREVENT ATHENA COIN Network of excellence

  36. ECOLEADCollaborative Networked Organisations

  37. WHAT WE UNDERSTAND BY CNO? Network ... • Constituted by a variety of entities (e.g. organizations and people)that are: • largely autonomous • geographically distributed • heterogeneous in terms of their: operating environment, culture, social capital and goals • Nevertheless these entities collaborate to better achieve common or compatible goals • The collaborative interactions are supported by a computer network. Unlike other networks, in CNO collaboration is an intentional property that derives from the shared belief that together the network members can achieve goals that would not be possible or would have a higher cost if attempted by them individually

  38. WHAT WE UNDERSTAND BY CNO? Collaborative Networks (CN) Collaborative Networked Organizations (CNO) Virtual Laboratory (VL) Virtual Organization (VO) Virtual Enterprise (VE) Professional Virtual Community (PVC) Extended Enterprise CNO Breeding Environment

  39. Theoretical foundation Dynamic VOs Professional Virtual Communities VO Breeding Environment “Horizontal” ICT infrastructure ECOLEAD - Holistic approach Preventing the limitations of fragmented research ... • A holistic approach combining: • Breeding environments • Management of (dynamic) VOs • Professional Virtual Communities • Horizontal Infrastructures for collaboration • Theoretical foundation towards the establishment of collaborative networks as a new scientific discipline

  40. VO BREADING ENVIRONMENTS The operating principles of VO breeding environments are understood and formalized, the framework and services to support the full life cycle of the collaborative networks are developed in a generic way but coping with different specificities and SME needs Results: VBE reference framework - Entities, structure, roles, behavior Competencies management Ontology evolution Trust management support VO creation framework VBE management tools VBE Creation VBE Operation VBE Metamorphosis VBE Evolution VBE Dissolution

  41. VO creation VO operation & evolution VO dissolution VBE creation VBE operation VBE metamorphosis Time VO MANAGEMENT Well-defined business models and tools for systematic VO management (planning, control, organization and leadership), taking into account the social mechanisms in multi-interest collaboration networks, as well as the transitional nature of VO. • Results: • Dimensions: • Behavior / processes • Resources / assets • Dynamics • Structure, actors, roles • Network-centric models • Performance indicators • & supervision • Value systems • Business models • Support tools

  42. PROFESSIONAL VIRTUAL COMMUNITIES The human centered management and exploitation of knowledge and valuecreation are leveraged by well-supported Professional Virtual Communities (PVC), which are synergistically integrated in the business ecosystem. VALUE Results: Organizational forms Behavior, roles, rules Skills & competencies Support institutions Value systems Benefits, performance, ... Business models Collaboration platform & tools People Knowledge Technology

  43. ICT infrastructure for collaboration The ICT infrastructure will be developed as an open, transparent, easy to use, and affordable enabler of collaborative behaviors in networked organizations. Support Service Support Service Support Service Support Service ECOLEAD and others Sliding “borders” ICT Infrastructure Networking, Web, ... ebXML … ? RosettaNET …? GRID MAS…? Intermmediate support for collaboration Technology “independence” and prototyping Require specific business models

  44. THEORETICAL FOUNDATION and training Understand and model the principles of collaboration, emerging behavior and self-organization in collaborative networks Modeling foundation Reference models of CNOs New scientific discipline: Collaborative Networks Creation of a Virtual Learning Community for knowledge sharing Reference curricula for CNO Training events – traditional, ICT based, combined

  45. Other results ECOLEAD Strategic results CNO modeling framework CNO reference models CNO EU curricula ICT-I Infrastructure

  46. E4Extended Enterprise management in Enlarged Europe

  47. SMEs and Networked Organisations • Joining forces to enhance competitiveness • Networking • …exchanging resources, markets, plans and ideas • …collaborating and competing • …complementing • Connecting and integrating • Agile organisational structures • …few rules and a lot of freedom • …bursting creativity and innovation

  48. What is needed? • Solutions in: • …efficient models • …organizational solutions • …ICT infrastructure and solutions • Solutions that are • …cheap and affordable • …open and Integrative • …flexible and easy to use • …dynamic and based on the similar structures like network organizations

  49. Objectives Enhancing collaboration between SMEs by: • supporting the integration of OEM and suppliers in the network enterprise • supporting distributed processes related to new products design. Planedresults: • integrated engineering environment to support suppliers in a design network • integrated services in a basic framework:

  50. E4 provides • Effective, integrated, easy to understand, user friendly and low cost platform combining: • Project Management, • Project Monitoring and Control, • Project Traceability and Quality Control, • Product Structure Management, • Knowledge Management in just one platform • Connectivityto local OEM systems • The platform concept and the underlying business model

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