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Nick Horne Commercial Manager South LATAM British Airways O Que Producirá 2007?

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Nick Horne Commercial Manager South LATAM British Airways O Que Producirá 2007?. 11 years with British Airways Before South America, in UK Sales, responsible for all corporate deals Worked extensively in Commercial area and also in Airports. About me.

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Presentation Transcript
slide1
Nick Horne

Commercial Manager South LATAM

British Airways

O Que Producirá 2007?

about me
11 years with British Airways

Before South America, in UK Sales, responsible for all corporate deals

Worked extensively in Commercial area and also in Airports

About me
what will 2007 produce
Another year of significant challenges

All costs will continue to challenge

Economic indicators are mixed

Regulation / Political

Competitive marketplace remains strong

Partnerships with key corporate customers

All mean the focus on the customer will remain key

What will 2007 produce?
costs challenges
Fuel costs are rising again

Airlines will continue to take on other external costs

Costs of doing business are increasing

Airline specific cost issues

Costs challenges
economic indicators
World economies appear stable, but there are underlying threats

US sub-prime lending market

UK house prices

Dollar weakness

New economies in Asia

Economies drive a huge part of airline profitability and we cannot control them!

Economic indicators
regulation political
Major changes continue in 2007!!

EU/US open skies

South America in chaos

Acquisition / merger activity rife

Regulation / Political
competitive marketplace
Product investment

New entrants

New partnerships

New niches

Existing carriers growth

Adjustment to life without RG

Competitive marketplace
partnerships with corporates
The corporate travel market is key to airlines

This relationship is well established in most markets, but still developing in South America

Issues that arise here

Commissions

Lack of transparency in the tripartite relationship

Lack of data integrity

Difficulty in total travel coverage

Global deals / multi-carrier deals

Partnerships with corporates
so what do airlines need to do
Ensure all customers are profitable

Match capacity very closely to profitable demand

Capitalise on new business models to simplify customer interactions

‘Turn over all the stones’

So, what do airlines need to do?
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