Modernisation- what does success look like?? . George Warne September 24 th , 2013. Defining ‘modernisation’. Many supply systems throughout SE Australia starting to fail, but most customers believe Government will always provide water.
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George Warne September 24th, 2013
Low infrastructure investment
High efficiency -90%+ great service
A genuine understanding of future customer demand? (not by customer survey, unless pay-for-service))
Customer support (and understanding of why)
Supply systems that meet that demand
Measurement (meters too) at all key points
Better escape/outfall control
Gates that do not leak, and can be motorised
Measurement at all control points
Remote sensing at all key control points
Remote control of all supply assets
Modernisation can assist with…..- variable service levels, off-peak pricing, priority pricing, first-class service, flow rate trading, rationing, winter premiums.