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Interoperability and Emergency Communications. Connecting first responders and emergency services community Michelle Geddes San Francisco Department of Emergency Management July 2008. Interoperability. Ensures First Responders can talk to who they need to, wherever they are,
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Interoperability and Emergency Communications Connecting first responders and emergency services community Michelle Geddes San Francisco Department of Emergency Management July 2008
Interoperability Ensures First Responders can talk to who they need to, wherever they are, when they need it. The radio they use every day will become the radio they use everywhere
Emergency Voice Communications Voice Communications is • Push-to-Talk (PTT) Radio • Dedicated for Public Safety Usage • 100% Reliability, with no delay and no down time • 100% Availability – Region-wide coverage including in building and underground • Interoperability with all disciplines
Emergency Data Communications Facial Recognition Report Writing Surveillance Still-Image Sharing • Facilitates Capture and Conviction • Rapid Info Sharing • Increased Accuracy • Control of sensor networks • Fast Incident Response Time AMBER Alert BOLO* Video Fingerprint Intranet Access • Positive Identification • Fast Identification • and Capture / Recovery • Visual Aids for Responders • Increased Street Time • Multimedia Applications • Daily Briefings • Training • Tip Sheets • Policy Manuals • Ordinances
Agenda Overview • The Need for Interoperability • Interoperability Challenges • Emergency Communications Trends • Interoperability Solutions
Interoperability – The Need Mass Terrorism Fire Storm Rare Mass Evacuation School Shooting Earthquake Airplane Crash Occasional Increasing Criticality of Interoperability Frequency of Activity Crime Spree Investigation Multiple Alarm Fire Common Industrial Hazmat Police Chase Daily 2 3 4 5 6 50+ Number of Responding Agencies 6
Interoperability – The Need • 1989 - Loma Prieta Earthquake • 1991 - Oakland Hills Firestorm • March 26th2008 – Golden Gate Bridge Multi-injury Accident • Responding agencies were: • Marin Fire and EMS • California Highway Patrol • Golden Gate Bridge District • Presidio Fire • SFFD Fire and EMS Not one agency uses the same radio system, complicating communications
Agenda Overview • The Need for Interoperability • Interoperability Challenges • Emergency Communications Trends • Interoperability Solutions
Interoperability Challenges • Governance • Funding • Spectrum Availability • Incompatible Technologies • Willingness to change and proper training
Governance • Establishing a Joint Powers Agreement (JPA) between jurisdictions, cities, counties and agencies -OR- • Developing Memorandum of Understanding (MOU) • Agreeing to Standard Operating Procedures (SOPs) and Guidelines for System Usage and Sharing • Determining Maintenance Agreements and Sustainable Funding Mechanism
Funding • Sustained funding sources are typically not available to state and local agencies • Designing and implementing a public safety grade network can be cost prohibitive • Fault tolerance, with no single point of failure • 100% Coverage Requirements • Backup Power
Spectrum Availability Federal Communications Commission (FCC)State and Local Public Safety Communications Spectrum Availability* *National Telecommunications and Information Administration (NTIA) Coordinates Spectrum for all Federal Agencies
Technology Incompatibilities • Manufacturers have not had to standardize on one technology platform, creating networks that are incompatible EF JOHNSON KENWOOD VOTING VIOP PROJECT 25 3600 BAUD ICOM MOTOROLA SIMULCAST 9600 BAUD THALES EADS CONVENTIONAL ANALOG DIGITAL TRUNKING TRANSMITTER STEERING
Bay Area System Usage Due to a lack of coordinated planning: Spectrum availability is sparse and inconsistent, rendering radios useless out of a home coverage area. Systems were built by multiple manufacturers, with incompatible technologies.
Agenda Overview • The Need for Interoperability • Interoperability Challenges • Emergency Communications Trends • Interoperability Solutions
Emergency Communications Trends Trend #1 - Regional Interoperability and Network Sharing Trend #2 - Multi- Discipline Collaboration Trend #3 – Movement towards standards-based systems Trend #4 – Convergence of Voice and Data Networks
Converged Voice and Data Network NOC Internet E911/ 311 Dispatch Sites Other Agency P25 Networks/ IP backbones P25 ISSI Public VoIP or PSTN Legacy LMRGateway(s) IP PBX IP Backbone Network IP Gateway Legacy LMR IMS Gateway PSTN Public Cellular ASTRO 25 SecureIP Backbone Commercial Broadband Gov’t P25/Tetra LMR Government Wideband/ BB MWNE Interoperability & Seamless Mobility between user agencies, access networks, and devices LMR 802 Cell Satellite P25oIP & PTx Applications
Agenda Overview • The Need for Interoperability • Interoperability Challenges • Emergency Communications Trends • Interoperability Solutions
700MHz Spectrum – Beachfront Property FCC released 700MHz of Spectrum for First Responders, Available Feb. 2009 FCC Auctioning 20MHz of Broadband Spectrum for a Public/Private Partnership
BayRICS Program Overview • Announced by Mayors Newsom, Dellums, and Reed on September 11, 2007 • Collaboration with all 10 Bay Area Counties • Multi-discipline participation including • Law Enforcement • Fire • Emergency Services • Emergency Medical Service • Public Health • Transit Agencies • Critical Infrastructure Entities (Schools, Ports, Bridges) Bay Area Super UASI Region Implementation Stages Planning Stages The Interoperability Goal is to connect the Bay Area Region by 2012
Conclusion / Lessons Learned • Create a formal Governance structure, that includes all levels of government and disciplines • Develop a sustained funding mechanism • Create standards and network performance requirements to ensure technology interoperability • Continue development SOP’s and training to ensure beneficial use of the system