Service Improvement and Change. North West Sector Service Improvement and Change Team. Welcome. To introduce the Service Improvement and Change Team (SICT). To identify roles and responsibilities of the SICT team in supporting service improvement and change.
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North West Sector
Service Improvement and Change Team
Learning Disability Services, Community Older Peoples Mental Health Services, Sandyford Services
Children's Services and Specialist Children's Services , Health Improvement
District Nursing, Rehabilitation Services, Addiction Services , Allied Health Professionals
Older People’s In-patients Mental Health Services, Adult Mental Health Services, Primary Care Mental Health
Memory – send letter nurses see first.
Appointment provisionally given to nurse – pencilled into appts book. Nurse confirms appropriate.
Split into memory and functionalpatients
Phone to remind of appoint.
Phone to clarify appoint. if necessary
Post allocation (source)
Copy clinic list and pull casenotes 2 -3 dayspreclinic.
Either put copy of app letter in case notes or write date of app onreferral
Send out appoint. letter
Check returns list
Returns pending investigation
- check resilts in case notes
Potential duplication, difference in practice or change indicated