Managing Four Generations in the Workplace. By: Melissa Hawkins, Brenda Mummert , and Colleen Nestruck. The 4 Generations . Objectives. Why does it matter? What is a ”Generation” The Four Generations Characteristics Workplace Characteristics Managing Workplace Generations Whats to come
Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.
By: Melissa Hawkins, Brenda Mummert, and Colleen Nestruck
The Effect on the Workplace
He wants feedback, what the heck is that?
Get a life!
It’s 5:00, I’m
out of here!
They have no
You’re right, but I’m the boss!
Just do your job!
I remember when…
The kid wants a promotion after six months on the job!
“group of contemporaries: all of the people who were born at approximately the same time, considered as a group, and especially when considered as having shared interests and attitudes”.
(English Dictionary, 2011 )
Veterans, Traditionalist, Silent, Matures (1922-1945)
Veterans, Traditionalist, Silent
Baby Boomers (1946-1964)
Generation X (1965-1980)
Generation Y (1981-2000)
Generation Y “Millennial”
The Effect on the Workplace
Feedback and Rewards
Feedback and Rewards (continued)
Messages that Motivate
5-Generations in the workplace
Bloomberg Business Week. (2008). Generations in the Workplace. Retrieved from: http://www. Businessweek.com.
Brown, D. (2003). Understanding four generations in the workplace. Fort Worth Business Press, 16(25), 11. Retrieved from EBSCOhost.
CPA Trendlines. (2010). Four Generations in the Workplace: Who Are They? What Do They Want? Retrieved from: http://CPATrendlines.com.
De Meuse, K. P., & Mlodzik, K. J. (2010). A Second Look at Generational Differences in the Workforce: Implications for HR and Talent Management. People & Strategy, 33(2), 50-58. Retrieved from EBSCOhost.
Generations: Moving Through Time. (Cover story). (2011). Clinician Reviews, 21(1), 1-26. Retrieved from EBSCOhost.
Hall, J. R. (2007). Understanding Employees Is a Generational Thing. Air Conditioning Heating & Refrigeration News, 230(10), 22. Retrieved from EBSCOhost.
Hammill, G. (2005) Mixing and managing four generations of employees. FDU Magazine Online. Retrieved from http://www.fdu.edu/newspubs/magazine/05ws/generations.htm
Hastings, R. R. (2008). Silent Generation Speaks Up About Work. HRMagazine, 53(9), 30. Retrieved from EBSCOhost.
Herbison, G., & Boseman, G. (2009). Here They Come-Generation Y. Are You Ready?. Journal of Financial Service Professionals, 63(3), 33-34. Retrieved from EBSCOhost.
Kyles, D. (2005). Managing Your Multigenerational Workforce. Strategic Finance, 87(6), 52-55. Retrieved from EBSCOhost.
Lesonsky, R. ( 2011, Februray 9). How to manage employees from every generation. Business Insider. Retrieved from http://www.businessinsider.com/managing-different-generations-in-the-workplace-2011-2
Marshall, J. (2004). Managing Different Generations At Work. Financial Executive, 20(5), 18. Retrieved from EBSCOhost.
Murphy Jr., E. F., Gibson, J., & Greenwood, R. A. (2010). Analyzing Generational Values Among Managers and Non-Managers for Sustainable Organizational Effectiveness. SAM Advanced Management Journal (07497075), 75(1), 33-55. Retrieved from EBSCOhost.
Pekala, N. (2001). Conquering the GENERATIONAL DIVIDE. Journal of Property Management, 66(6), 30. Retrieved from EBSCOhost.
Reinhardt, E. (2010). The challenge of managing a multigenerational work place. (cover story). Business Journal (Central New York), 24(21), 1. Retrieved from EBSCOhost.
Timmermann, S. (2007). What a Difference a Generation Makes: How Our Life Experiences Shape Our Viewpoints and Behaviors. Journal of Financial Service Professionals, 61(3), 25-28. Retrieved from EBSCOhost.
Townsend, J. (2011). Managing Generation Gaps in the Workplace. Baseline, (109), 14. Retrieved from EBSCOhost.
White, R. (2006). FOUR GENERATIONS LEARNING TO WORK BETTER TOGETHER. Public Management (00333611), 88(10), 35. Retrieved from EBSCOhost.