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How to Prepare for ServiceNow CIS-FSM Exam?
ServiceNow CIS-FSM Exam Summary: Vendor Exam Code Full Exam Name ServiceNow CIS-FSM ServiceNow Certified Implementation Specialist - Field Service Management 60 ServiceNow CIS-Field Service Management Exam Sample Questions and Answers ServiceNow Certified Implementation Specialist - Field Service Management (CIS-FSM) Practice Test Pass / Fail 180 Minutes USD $450 Number of Questions Sample Questions Practice Exam Passing Score Time Limit Exam Fee
CIS-FSM Certification Syllabus Content: Syllabus Topics: ● Field Service Management Fundamentals ● Implementation Planning ● Implementing Field Service Processes ● Implementing Related Processes
ServiceNow CIS-FSM Training: Recommended Training: ● Certified Implementation Specialist- Field Service Management
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ServiceNow CIS-Field Service Management Sample Questions
Que.: 1. Major Issue Management uses which one of the following capabilities? Options: a) Governance Risk and Control b) Targeted Communications c) Asset management d) Record producers
Answer: b) Targeted Communications
Que.: 2. What is an example of a no code data cleansing option? Options: a) Data import b) Fix script c) Data source transform d) Field normalization rules
Answer: d) Field normalization rules
Que.: 3. In the Customer Service Management space, what does the term asset management mean? Options: a) Financial, contractual and inventory information of assets b) A set of business activities and processes used to track assets c) Tables in the Asset application d) Tracking products or services customers are using
Answer: a) Financial, contractual and inventory information of assets
Que.: 4. Which of the following is a primary objective of CIS- FSM Field Service Management Fundamentals? Options: a) Improving customer satisfaction b) Reducing employee workload c) Enhancing inventory management d) Minimizing travel time e) Decreasing revenue
Answer: a) Improving customer satisfaction
Que.: 5. What must be enabled to track field agents? (Choose two) Options: a) ‘Share agent details’ system property b) Location history map c) Field technician feedback survey d) Geolocation
Answer: a) ‘Share agent details’ system property d) Geolocation
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