Future Of Shopping 2021: How Technology Is Transforming Ecommerce Industry

1. Future Of Shopping 2021: How Technology Is Transforming  Ecommerce Industry  Take Your E-business to New Heights      How would you like to earn a portion of the five trillion dollars  generated by e-Commerce? As per the ​developer​ stats, that’s how  much revenue e-Commerce merchants around the world will likely  be generating by 2021.   Online merchants who understand the global potential of  eCommerce are all set to take their business across the globe. But  to make the most of global e-commerce opportunities, merchants 

2. need to be aware of the significant changes affecting the online  business.  No wonder online shopping keeps the desire for convenience alive.  There are multiple ways to compete with online retailers and create  more and more in-store experiences. And the easiest way to do this  is by using technology to your advantage.  Technology is evolving rapidly and failure to take advantage of  these changes will result in weakening your ability to capitalize on  this growth in the global e-commerce market.  Through this piece of article, I am going to tell you how technology  is transforming the future of shopping in 2021.   Technologies that will Reshape eCommerce Industry in 2021  “E-retail revenue will grow from$ 3.53 trillionin 2019 to$ 6.54 trillion  by 2022.”  However, e-commerce is an ever-changing industry. Every year,  many new trends emerge that can help your business grow and  outpace your competitors – 2021 is no different.  Let’s take a deeper dive into those tech trends that will revolutionize  the eCommerce industry.   #1 Voice-Activated Payments Ace the Game of Shopping 

3.   Voice is going to play an important role in the future of  e-commerce. As the popularity of smart home devices such as  Amazon’s Alexa and Google Home continues to grow, we can  expect a flood of consumers to move towards voice-enabled  shopping.  Nowadays, the use of digital assistants and voice-activated  payments for purchases has grown at a faster rate than any other  connected commerce.  Did you know that voice commerce sales are projected to reach $  40 billion by 2022? Another major reason for increasing voice  commerce is the increasing accuracy and convenience of  technology. 

4. E-commerce merchants are still relying on traditional keyboard data  inputs. While by updating their websites and apps to allow voice  commerce, they will outperform the competitors.   With Google, Amazon, and Applealready building forays into invoice  payments, expect to see more disruption in the e-commerce arena  as savvy merchants integrate voice payments into their growth  strategies.  Read: ​Staff Augmentation​: How Startups Can Hire Tech Talent for  Team Extension  #2 Omnichannel Shopping Will Become Dominant   Omnichannel retailing gives shoppers a seamless and consistent  experience across channels and devices. In a survey by Harvard  Business Review, ​73%​ of respondents said that they use multiple  channels during their shopping journey.  With the increase in adoption of mobile devices and voice  assistants, I can only imagine that in 2021 the number of  omnichannel customers will increase even more.  Use analytics tools such as Fintezawhich provide detailed  eCommerce analytics to identify customer behaviour and track  everything related to cash flow.   An analytics tool like this helps you analyze which products are in  demand,monitor your profit and loss, and evaluate customer loyalty.  

5. Finteza also allows you to create reports for events that mean the  most to your business, such as View Items, Add to Cart, Checkout  Progress, and Checkout Success.  These insights enable you to deliver the exact product your shopper  is looking for and provide a seamless shopping experience.  Read: 5 Smart Strategies of ​eCommerce​ Success  #3 Augmented Reality E-Commerce Experiences      Augmented reality is a new thing in the eCommerce world.  However, experts say that this technology will personalize and 

6. enhance the shopping experience and completely change the way  customers shop in the coming years.  By offering augmented reality features online, you can gain a  competitive advantage that will help you increase sales, conversion  rates and the number of products sold. You can also ​hire API  developers in India ​who will assist your business in achieving the  business goals.   Companies such asSephora, Amikasa, IKEAhave already started  using this technology to allow shoppers to view their products in  real-time and make more informed purchasing decisions. Now is  your time to use augmented reality to maximize your marketing  efforts.  #4 Machine Learning & AI Creates a Personalized Experience  By using AI-driven software and machine learning applications, you  can get a clearer understanding of what customers expect from  your brand and what specific “feelings” they have about the  products you offer.   With the help of automated software, you can go through all the  customer reviews available on the web, and get insights on  customer experience and satisfaction.  In addition, you can use new technologies to predict what some  customers want in the future. By registering and analyzing data  about customers’ online behaviour, their shopping experiences, and  favourite products, the system can define which products  customers may be interested in, and when purchases will be  repeated. 

7. By leveraging artificial intelligence and machine learning in  eCommerce, it becomes much easier to anticipate customer needs  and optimize sales. So don’t hesitate to learn more about these  techniques, and rethink your approach to marketing.  Read: 10 Benefits ​WooCommerce​ Is Giving to The eCommerce  World  #5 The Use of Mobile Technology  As consumers gain confidence in online shopping, they feel more  comfortable shopping using their mobile phones. And by the end of  2021, mobile devices are expected to make up about ​73%​ of total  eCommerce sales.    In addition,30% of online shoppers leave their cart in the middle of  shopping if they find that your website is not mobile-friendly. 

8. As an online merchant, you should focus on improving the  customer experience for mobile users. Here are some effective  ways to develop your eCommerce site friendly for mobile devices:  Check your site for mobile-friendliness by using Google  Mobile-Friendly Test. For this, enter your URL in the software, and it  will display if your online store is responsive or not. Also. it will  show if there are any loading problems on your website.  ● Build a progressive web app (PWA) for your online store. PWA  loads faster than a website and allows customers to view  pages that they have previously browsed without the Internet.  ● Implement Accelerated Mobile Pages (AMP) for shoppers  visiting your site using a smartphone.  ● Ensure a smooth checkout process on mobile devices and  find ways to make it simpler.  ● Test your mobile site manually. Check if navigating is easy.  Check if it is easy to see the products on your mobile and if  there is an option to zoom.  Read: How much does it cost to develop a​ healthcare app​ in 2021  #6 Improved Shopping Experience With IoT 

9.   With IoT, in-store shopping can be easily enhanced- and there’s no  need to go all the way to do this and build a cashier-less store.  Take Beacon, as an example. They allow personal messages and  offers to be sent to smartphones within their reach, or analyze the  routes they take to stores to better display products to customers.  RFID and GPS sensors, on the other hand, make it possible to obtain  more accurate data on how products are stored or handled, and  where they are located in the supply chain.  This, in turn, helps retailers ensure the entire process, from creating  a product, to running as efficiently as possible when a customer  buys it. 

10. The global IoT in the retail market is projected to reach USD 94.44  billion by 2025, this happens shortly before the majority of retailers  implement an IoT solution, one way or another.   #7 New Payment Options Will Emerge  Payment options are one of the main reasons why customers  choose a specific brand. If you do not offer your customers a  preferred payment method, they will not make purchases from your  eCommerce store.  Until now, most eCommerce businesses accept digital wallets  (such as Google Pay and PayPal) in addition to debit and credit  cards.Cryptocurrency, especially bitcoin, has many benefits for  online shop owners, such as low transaction fees and no reverse  transactions.  For example, Overstock partnered with Coinbase, a Bitcoin platform  that allows customers to use Bitcoin as a payment method. In 2021,  we can see that more eCommerce businesses will start accepting  cryptocurrencies for transactions.  Wrapping Up   Ecommerce businesses dominating the market should prepare  themselves to adopt the latest trends at the earliest. In 2021, voice  commerce, omnichannel shopping, AI, and AR will likely prevail.   More and more online businesses will start accepting crypto  payments to entice users to select their brand. Well, if you want to  implement these technologies into your eCommerce site, then you  should ​hire ecommerce developers in India​.They will surely help you 

11. with all your business needs. I hope the article proves to be fruitful  for you.  Original Source