1 / 33

Building Constituent Portals - Get Your Hardhat Ready!

Building Constituent Portals - Get Your Hardhat Ready!. Presented by: Debbie Feldman, Sara Rodgers, Sherri Yerk-Zwickl. Lehigh Overview. Founded in 1865 4600 undergraduates, 2000 graduate students, 600 Faculty, 1100 Staff 4 Colleges (Arts & Sciences, Engineering, Business, Education)

nicolet
Download Presentation

Building Constituent Portals - Get Your Hardhat Ready!

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Building Constituent Portals - Get Your Hardhat Ready! Presented by: Debbie Feldman, Sara Rodgers, Sherri Yerk-Zwickl

  2. Lehigh Overview • Founded in 1865 • 4600 undergraduates, 2000 graduate students, 600 Faculty, 1100 Staff • 4 Colleges (Arts & Sciences, Engineering, Business, Education) • Research Intensive University • January 2003 - SunGard Luminis Portal live

  3. Computing Consultant Colleges and AdministrativeDepartments Instr.Tech. Consultant Librarian Lehigh Library & Technology Services IT Team CC Team Help Desk Enterprise Systems Systems & Networking Library Team

  4. Overview • Admitted Student Portal • First Year Student Portal • Alumni Portal

  5. Admitted Student Portal • Idea • Purpose • Development Team • Content • Technical • Timeline

  6. Channels • Targeted • Banner • Other

  7. Targeted Channels

  8. Banner Channels

  9. Other Channels

  10. Admitted Student - Next Steps • Solicit feedback • Review and revise • Future enhancements • International channel • Virtual faculty and staff ambassadors • Special programs

  11. Admitted Student Portal

  12. First Year Student Portal • Initiated in Summer, 2003 • Replaced July on-campus sessions • Available when deposit is paid (typically early May) • Provides critical information & preparatory tasks • Development team

  13. FYS Features • Access to email, targeted announcements • Housing application • Course Request process • Calculus Readiness Assessment • Language survey (among others!) • Health information forms • e-versions of mailings, FAQ’s • College Curriculum/Program info • Orientation info

  14. FYS 1 screenshot

  15. FYS 2 screenshot

  16. FYS Future • What’s Next? • Dedicated Orientation tab (evoLUtion:2) • Stay with FY students until December • Create video tutorials • Add more functionality

  17. First Year Student Portal

  18. Alumni • Graduates stay connected • Access to alumni resources & services • Network – career, relationships • Maintain Lehigh identity • Keep email account • Extend recognition of Lehigh

  19. Process • Alumni Focus Group • Introduce Campus Portal • Survey • Mock up • Channel content pulled from existing sources • Presented to Alumni Board • Test accounts to select alumni • Gradual roll out • Graduates • Active Alumni

  20. Alumni *Connected * Engaged * Involved

  21. Alumni Portal

  22. Coming soon… • Online community – iModules online directory • MyLibrary for Alumni – 2 popular ProQuest databases

  23. Alumni Portal

  24. Challenges • Communication (internal and external) • Effectiveness • Coordination • Timing • Support • Content decisions • Technical Issues

  25. Benefits • Increased connection with constituents • Convenience • Save time, $$$ • Increased communication across university

  26. Coming Soon… Parent MBA Distance Education

  27. Conclusion • Our Advice… • Communication • Timing "There are things known and things unknown and in between are the doors."  ~Jim Morrison~

  28. Questions

  29. Thank You! Debbie Feldman df04@lehigh.edu Sara Rodgers skr5@lehigh.edu Sherri Yerk-Zwickl shy2@lehigh.edu

  30. Admitted Student Portal

  31. FYS 1 screenshot

  32. Alumni Portal

More Related