BBX Hosted VOIP

1. BBX Hosted VOIP Solution Overview

2. Company Confidential 2 Black Box Overview Worldwide Leadership 1.1 Billion Dollar Publicly Held Corporation (NASDAQ: BBOX) Operating in 141 countries. Services over 175,000 customers. Maintains 4 million ports. One of the Largest North American distributers for Nortel, Siemens and NEC enterprise systems. Telecommunications is our business with voice services representing 60% of our overall revenue. Serves large universities, hospitals, state, local and federal entities and has strong relationships with the U.S. armed forces.

3. Company Confidential 3 Black Box Packaged Services Hint: It ain�t Centrex Delivery of communication services without the need to evaluate/purchase hardware/software solutions. Billed as monthly charge in 1, 2, or 3 year contracts. Inherent advantages over the ownership model. More Resilient (multi-level redundancies, NOC ) Inherent Disaster Recovery OpEx vs. CapEx Easy integration of tele-workers and remote sites. Flexibility Size (up or down) Functionality

4. Company Confidential 4 Black Box Packaged Services Hint: It ain�t Centrex Easy, cost effective introduction of new applications. Easy, cost effective integration of business applications. (i.e. Salesforce.com) Voice/Email integration. Unified Messaging Features Toolbar real time integration Unlimited Local and Domestic Long Distance. Open standards based. SIP Based

5. Company Confidential 5 Disaster Recovery Natural Disaster Causes Backup Calling Process Implementation Calls for Specific Extensions Route to Cell, Home, etc. Automatically Call Routing Options, (Simultaneous Ringing, etc.), Enabled Unified Messaging Operational Conference Calling Operational Broadcast Messaging Through Auto Attendant Specific Disaster Recovery Operational Plans can be Established with Customers� Specific Requirements

6. Company Confidential 6 The Black Box Solution Managed Software as a Service

7. Company Confidential 7 Optional Premium Services Outlook Plug-Ins Audio Conferencing PC Based Reception Console

8. Company Confidential 8 Microsoft Outlook & IE Integration Integrated Microsoft OutlookTM and Microsoft ExplorerTM Telephony Toolbar Resides within Outlook, enabling easy click-to-dial functionality from existing Outlook contacts.

9. Company Confidential 9 World-Class Audio Conferencing Capabilities that improve effectiveness of your business presentations. Schedule conferences on-the-fly to enable multiple locations or audiences to �virtually meet� Send pre-configured meeting requests direct from Outlook! Configure with web ex tools to reduce costs with complete functionality Share presentations, word documents, excel files or desktop applications You control what is seen and when for all participants

10. Company Confidential 10 Reception Console Current Switchboard Activity Business Directory Phone status, alternate #�s, dept, and room for notes Call Options Only �valid� options presented Call Control Point-and-click to handle the call

11. Company Confidential 11 Reception Console Benefits Easy-to-use ergonomic design follows the natural work flow of a call from the top to the bottom of a screen Simplify training and use. So simple, even the CEO can do it! Improved business processes, only �valid� options are presented to the attendant �I see that her extension is busy, would you like her voice-mail?� Professional call handling, critical information is available in �real time� �She just got off the phone, one moment while I transfer you.� Accurate delivery of messages with one-step process when people are unavailable �She�s out of the office, would you like her voice-mail?�

12. Company Confidential 12 Black Box Enables Hosted BBX and Service Delivery Hosted business phone systems Big business features, small business pricing Quality, capability, value Supports Polycom, Cisco, Aastra, Soft Phones, EdgeMarc routers and BYOD (Bring your own device)

13. Company Confidential 13 Internal Operational Benefits Provides centralized services so there is no need for planning, design, installation, and on going management like the traditional model. Planning for new locations or changes will be handled by Black Box. Management of firewalls, intrusion detection and other security concerns for a company�s telephony assets are eliminated. Software patches and release upgrades are no longer necessary

14. Company Confidential 14 Internal Operational Benefits No insurance is required for replacement of telephony system. Provides compliant E911 service and allows automated location adjustments. The cost of a separate 911 system and its support is eliminated. Call accounting systems, updates, management and support costs are eliminated. Maintenance of the system is not an incremental expense.

15. Company Confidential 15 Total Cost Comparison

16.  To Learn More Contact Your Black Box Account Manager or Email dean.dadamo@blackbox-vs.com!