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Sizing up Your Students, Part 1: Improving Online Retention and Success. Susan Kincade March 14, 2008 For audio call Toll Free 1 - 888-886-3951 and use PIN/code 705806. Housekeeping. Maximize your CCC Confer window. Mute your phone (*6) if you have visitors or noise in your office.

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Sizing up your students part 1 improving online retention and success

Sizing up Your Students, Part 1:Improving Online Retention and Success

Susan Kincade

March 14, 2008

For audio call Toll Free 1-888-886-3951

and use PIN/code 705806


Housekeeping

Housekeeping

  • Maximize your CCC Confer window.

  • Mute your phone (*6) if you have visitors or noise in your office.

  • Please note phone audio may be in presenter-only mode.

  • Ask questions over the phone when the presenter prompts.

  • Ask questions throughout presentation via the chat window.

  • Turn on or off Closed Captioning by clicking on the icon.

  • Save the presentation or chat by clicking on the icon.


West hills community college district
West Hills Community College District

  • Who are we?







West hills online instruction spring 2007
West Hills Online Instruction-Spring 2007 2002-2006

  • 2,429 Students Enrolled

  • 71 Faculty:26 Full-Time Faculty & 45 Part-Time Faculty

  • 122 Course Sections

  • 24 Disciplines:AOJ, Art, Bio, Bus, Child Dev, CIS, EA, Econ, Eng, Geog, Geology, Health, History, Hum, IS, Math, Music, Nut, PE, Phil, Phys Sci, Poli Sci, Psych, Sociology

  • Four AA Degrees Online

    • AOJ - Law Enforcement

    • Liberal Arts

    • Psychology

    • Social Sciences


West hills online instruction spring 2008
West Hills Online Instruction-Spring 2008 2002-2006

  • 2,707 Students Enrolled (still enrolling)

  • 85 Faculty:26 Full-Time Faculty & 45 Part-Time Faculty

  • 157 Course Sections

  • 25 Disciplines:AOJ, Art, Bio, Bus, Child Devlmt, CIS, EA, Econ, Eng, Geog, Geology, Health, History, Hum, IS, Math, Music, Nut, PE, Phil, Phys Sci, Poli Sci, Psych, Sociology, Social Work

  • Four AA Degrees Online

    • AOJ - Law Enforcement

    • Liberal Arts

    • Psychology

    • Social Sciences


Online retention a three step process

Online Retention: 2002-2006 A Three Step Process

Student Support

Faculty Support and Training

Online Classroom Administration


Student support
STUDENT SUPPORT 2002-2006

Help Desk Coordinator

Telephone and Email

Response Support

Provide Support for ALL Services


Provide support for all services
Provide Support for ALL Services 2002-2006

  • We Have….

    • Student Email

    • Online Admissions

    • Online Registration

    • Online Add/Drop

    • e-Commerce Payment Option

    • Transcript Requests

    • Blackboard Learning Platform

      for Online and Web-Enhanced Classes


Faculty support
FACULTY SUPPORT 2002-2006

Education Technology Specialist

ODT -On Demand Training

Toys, Tools, Technology


On demand training
On-Demand Training 2002-2006

  • What IS ODT?:

    • Faculty Come to Workshops

    • Faculty Call for Help

    • Faculty Come to Our Office

    • Faculty Wait for Us to

      Come To Them!


Increasing success
Increasing Success 2002-2006

  • What Can Be Done? What Are We Doing?

    • Online Orientations for Faculty and Students

    • Best Practices Training for Faculty Teaching Online

    • Research other Institutions for Best Practices

    • Continue to Innovate


Innovative student services
Innovative Student Services 2002-2006

Online tutoring and rich feedback (teaching assistants) through EduMetry

  • www.writeraide.com

  • www.mymathaide.com

  • http://www.edumetry.com/


New endeavors continued
New Endeavors Continued… 2002-2006

  • Online Faculty Listserve

    • Blackboard Repository not working

    • Use to Disseminate important info

    • Use to have discussion items

    • Use to share best practices from other institutions

  • Syllabus Template

    • A case of “Where’s Waldo”

    • Easier for Faculty

    • Easier for Students


New endeavors
New Endeavors 2002-2006

  • Podcasting

    • 1st Problem –being confused with Vodcasting!

    • 2nd Problem –ADA compliant!

    • 3rd Problem –can’t get Bb Building Block to work!

    • We’re doing Podcasting release to faculty now, knowing that vodcasting is going to be the Very Next Thing and they’ll want it NOW!


New endeavors1
New Endeavors… 2002-2006

  • Online Evaluation Tool for Full Time Faculty that is in the Bargaining Unit Language

    • Next Step is Education (no pun intended)

    • How do you evaluate an online course?

    • What do you look for besides Discussion Board, Announcements, Assignments, and Stats?


Online classroom best practices
Online Classroom Best Practices? 2002-2006

  • Review Syllabi for Outline Ed Code Compliance

  • Populate Tabs Appropriately

  • Remove Tabs That Have No Content

  • Set Up Discussion Board Appropriately

  • Review Discussion Board for Inappropriate Use

  • Review Assignments for Relevance (not cut and paste job from wrong course)

  • Use Online Gradebook Function

  • Drop Inactive Students


Online classroom best practices 2
Online Classroom Best Practices/2 2002-2006

  • Review Links to Make Sure They’re Active

  • Update Course Each Semester

  • Ensure Content is Current

  • Check for Accessibility Issues

  • Weekly Email to Students

  • Use Large Font for Announcements

  • Start Course with Strong Communication

  • Maintain Rigor

  • Add Multi Media as You Go


Decisions decisions
Decisions… Decisions… 2002-2006

  • Every course can have high retention and high success rates, IF you sacrifice Rigor.

  • Every course can have low retention and low success rates, IF you sacrifice quality instruction.

  • Somewhere in the middle of that continuum or rubric if you will, there is Rigor, Quality Instruction, AND high retention and success.


Overall great resource
Overall Great Resource 2002-2006

Journal of Asynchronous Learning Networks

http://www.sloan-c.org/publications/jaln/index.asp

JALN: Is "As Good as Face-to-Face" As Good As It Gets?

http://www.sloan-c.org/publications/jaln/v6n2/v6n2_macdonald.asp


Q & A 2002-2006

What can I answer for you?


Evaluation survey link

Evaluation Survey Link 2002-2006

http://tinyurl.com/yoco9d


Upcoming archived seminars

Upcoming/Archived Seminars 2002-2006

For upcoming desktop seminars and links to recently archived seminars, check the @ONE Web site at:

http://www.cccone.org/seminars/index.php


Thanks for attending for information on @one s trainings go to http www cccone org index php
Thanks for Attending 2002-2006For information on @ONE’s trainings go to:http://www.cccone.org/index.php


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