Benefits of Integrating Microsoft Teams with your ngDesk account-ngdesk.com

1. Benefits of Integrating Microsoft Teams with your ngDesk account Microsoft Team is considered the hub for teamwork. It aims to make collaboration easy in a particular organization by creating a shared workspace. In that shared workspace, one can chat, meet, share files, and access business applications. Thus, to enable maximum efficiency of these digital workspaces, it is of absolute importance that IT and service desk teams are always nearby when issues arise. Excellent team space is the key to make creative decisions and communicate with one another. Merging Microsoft Teams with your ngDesk subdomain allows you to receive notifications on the Microsoft chat window regarding any changes made on any ngDesk tickets. Benefits of Integrating Microsoft Teams as your Help Desk: If employees in a company using Microsoft Teams to communicate, asking them to switch to different software whenever any incident or issue arises can cause lots of inconveniences. Thus, it requires spending time changing from one application to the other. Often one has to train the staff on how to use that additional piece of software. Why take all the worries when your ngDesk can live right within the Microsoft Teams? Generally, employees are using it to talk to each other, also makes sense to use it to raise issues. As a result, they can organize, prioritize and resolve, instead of a chaotic flow of requests coming in from different sources. Thus, some of the benefits of integrating Microsoft Teams as a help desk with your ngDesk subdomain are as follows: 1. It’s ideal for organizations of any Size: SMBs across the globe are using Microsoft Teams. On the other hand, teams are present within the office 365 package, numerous organizations have access to the tools, and tens of millions of users engage with it. (Know More) Follow US