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ATO Headquarters Structure

ATO Headquarters Structure. EN ROUTE & OCEANIC. CHIEF OPERATING OFFICER AIR TRAFFIC ORGANIZATION Russ Chew. CHIEF OPERATING OFFICER Russ Chew. VICE PRESIDENT OF EN ROUTE & OCEANIC Charlie Keegan. Director of En Route & Oceanic Planning. Manager of En Route

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ATO Headquarters Structure

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  1. ATO Headquarters Structure Working Draft - Internal Use Only

  2. EN ROUTE & OCEANIC CHIEF OPERATING OFFICER AIR TRAFFIC ORGANIZATION Russ Chew CHIEF OPERATING OFFICER Russ Chew VICE PRESIDENT OF EN ROUTE & OCEANIC Charlie Keegan Director of En Route & Oceanic Planning Manager of En Route & Oceanic Administration Director of En Route & Oceanic Safety & Operations Support Director of En Route & Oceanic Finance Directors of En Route & Oceanic Area Operations Director of En Route & Oceanic Program Operations Working Draft - Internal Use Only

  3. TERMINAL CHIEF OPERATING OFFICER AIR TRAFFIC ORGANIZATION Russ Chew CHIEF OPERATING OFFICER Russ Chew VICE PRESIDENT OF TERMINAL Bruce Johnson Director of Terminal Safety & Operations Support Director of Terminal Planning Director of Terminal Finance Director of Terminal Program Operations Manager of Terminal Administration Directors of Terminal Area Operations Working Draft - Internal Use Only

  4. FLIGHT SERVICES CHIEF OPERATING OFFICER AIR TRAFFIC ORGANIZATION Russ Chew CHIEF OPERATING OFFICER Russ Chew VICE PRESIDENT OF FLIGHT SERVICES Jim Washington Project Manager of Most Efficient Organization (MEO) Manager of Flight Services Administration Director of Flight Services Communications Director of Flight Services Program Operations Director of Safety & Operations Support Director of Flight Services Finance & Planning Directors of Flight Services Area Operations Working Draft - Internal Use Only

  5. SYSTEM OPERATIONS CHIEF OPERATING OFFICER AIR TRAFFIC ORGANIZATION Russ Chew CHIEF OPERATING OFFICER Russ Chew VICE PRESIDENT OF SYSTEM OPERATIONS Linda Schuessler Director of System Operations Finance & Planning Director of System Operations Programs Director of System Operations Security Director of System Operations & Safety Director of System Operations Manager of System Operations Administration Working Draft - Internal Use Only

  6. ATO Service Units Cross Matrix Vice President of Terminal Vice President of En Route & Oceanic Vice President of Flight Services Vice President of System Operations Directors of Terminal Area Operations Directors of En Route & Oceanic Area Operations Directors of Flight Services Area Operations Director of System Operations Director of Flight Services Program Operations Director of Terminal Program Operations Director of En Route & Oceanic Program Operations Director of System Operations Programs Director of Flight Services Safety & Operations Support Director of Safety & Operations Support Director of System Operations & Safety Director of Safety & Operations Support Director of System Ops. Finance & Planning Director of Flight Services Finance &Planning Director of Terminal Planning Director of En Route & Oceanic Planning Director of Terminal Finance Director of En Route & Oceanic Finance Director of Flight Services Communications (Liaison) Director of System Operations Security Manager of Flight Services Administration Manager of System Operations Administration Manager of Terminal Administration Manager of En Route & Oceanic Administration Working Draft - Internal Use Only

  7. ATO Regional &Field RealignmentBriefing Working Draft - Internal Use Only

  8. ATO Field Implementation Briefing • Today’s briefing will discuss: • Realignment of regional and field facilities into the ATO structure • Creation of single AT option Service Areas • Service Area office locations • Realignment of managerial positions to reduce layers and promote efficiency of support functions • Implementation timeline • Benefits and Challenges Working Draft - Internal Use Only

  9. ATO Field Implementation Briefing • Objective: Realign current Air Traffic regional and field facilities and personnel into ATO Service Units: • Terminal • En Route and Oceanic • Flight Services • System Operations Working Draft - Internal Use Only

  10. ATO Field Implementation Briefing Constraints • Realign concurrent with National ATO implementation • Reduce managerial layers from the Vice Presidents to the point of service delivery to no more than six • Minimize impact • On the operation • On the employees • Remain within current budget • Maintain AT presence at current regional offices Working Draft - Internal Use Only

  11. ATO Field Implementation Briefing Current Structure: • Nine regional offices provide support to field facilities of all AT options: - En Route & Oceanic - Terminal - Flight Services Working Draft - Internal Use Only

  12. ATO Field Implementation Briefing New Structure: • Each AT option is in an individual Service Unit • Each Service Unit has three (3) Service Areas • Each Service Area will provide option specific support to its field facilities Working Draft - Internal Use Only

  13. Western Service Area Central Service Area Eastern Service Area Terminal Service Unit Structure TERMINAL SERVICE UNIT Terminal Field Facilities Working Draft - Internal Use Only

  14. EN ROUTE & OCEANIC SERVICE UNIT Western Service Area Central Service Area Eastern Service Area En Route & Oceanic Field Facilities En Route & Oceanic Service Unit Structure Working Draft - Internal Use Only

  15. ATO Field Implementation Briefing New Structure: • En Route and Terminal option service areas based on en route center boundaries to facilitate operational transparency Working Draft - Internal Use Only

  16. EN ROUTE AND TERMINAL OPTIONS SERVICE AREAS Central Western Eastern Working Draft - Internal Use Only

  17. Service Area Facility Alignments En Route and Oceanic • West = 7 ARTCCs and 1 CERAPS • Anchorage (ZAN), Seattle (ZSE), Oakland (ZOA), Los Angeles (ZLA), Salt Lake City (ZLC), Denver (ZDV), Albuquerque (ZAB), Guam (ZUA) • Central = 6 ARTCCs • Minneapolis (ZMP), Chicago (ZAU), Kansas City (ZKC), Fort Worth (ZFW), Memphis (ZME), Houston) (ZHU) • East = 8 ARTCCs and 1 CERAP • Boston (ZBW), New York (ZNY), Washington DC (ZDC), Cleveland (ZOB), Indianapolis (ZID), Jacksonville (ZJX), Atlanta (ZTL), Miami (ZMA), San Juan (ZSU) Working Draft - Internal Use Only

  18. Service Area Facility Alignments Terminal • West = 85 FAA facilities / 68 FCTs • Central = 87 FAA facilities / 71 FCTs • East = 121 FAA facilities / 81 FCTs Total • 220 FCTs • 293 FAA Facilities Working Draft - Internal Use Only

  19. ATO Field Implementation Briefing New Structure: Each AT option will have 3 Service Areas that provide option specific services to its field facilities • En Route and Terminal option service areas based on en route center boundaries • Flight Services service areas based on state boundaries Working Draft - Internal Use Only

  20. FLIGHT SERVICES OPTION SERVICE AREAS Western Eastern Alaskan Working Draft - Internal Use Only

  21. Service Area Facility Alignments Flight Service Facilities • West = 30 • East = 28 • Alaska = 17 • 3 AFSSs, 8 FSSs, 6 Seasonal Working Draft - Internal Use Only

  22. Service Area Office Locations • En Route & Oceanic Service Areas: • Northwest Regional Office (ANM) • Southwest Regional Office (ASW) • Southern Regional Office (ASO) • Terminal Service Areas: • Western Pacific Regional Office (AWP) • Great Lakes Regional Office (AGL) • Eastern Regional Office (AEA) • Flight Services Areas: • Alaska Regional Office (AAL) • Central Regional Office (ACE) • New England Regional Office (ANE) Working Draft - Internal Use Only

  23. Current Director En Route Operations Operations Manager Operations Supervisor Operations Manager Air Traffic Manager Operations Supervisor Deputy Associate Administrator for Air Traffic Services Associate Administrator for Air Traffic Services Director Air Traffic Service Deputy Director Air Traffic Service Assistant Air Traffic Division Manager Air Traffic Manager Assistant Air Traffic Manager Air Traffic Division Manager Vice President of En Route & Oceanic New 6 Layers 11Layers Controller Controller En Route and Flight Services Service Unit Layers Working Draft - Internal Use Only

  24. Operations Manager HUB/Air Traffic Manager Director Terminal Operations Vice President of Terminal Operations Supervisor New 6 Layers Controller Terminal Service Unit Layers Current Associate Administrator for Air Traffic Services Deputy Associate Administrator for Air Traffic Services Director Air Traffic Service 11Layers Deputy Director Air Traffic Service Air Traffic Division Manager Assistant Air Traffic Division Manager HUB/Air Traffic Manager Assistant Air Traffic Manager Operations Manager Operations Supervisor Controller Working Draft - Internal Use Only

  25. HUB Manager/ Air Traffic Manager Operations Manager Operations Supervisor Air Traffic Manager Operations Supervisor Air Traffic Manager Vice President of Terminal Director Terminal Operations Controller Controller Controller Terminal Service Unit Layers HUBFacilities 6 Layers 6 Layers 5Layers Working Draft - Internal Use Only

  26. Option Service Units and System Operations Chief Operating Officer ATO VICE PRESIDENT OF Terminal Bruce Johnson VICE PRESIDENT OF Flight Services James Washington VICE PRESIDENT OF System Operations Linda Schuessler VICE PRESIDENT OF En Route / Oceanic Charles Keegan Director En route Operations Eastern Service Area Director Flight Services Operations Eastern Service Area Director of System Operations Director Terminal Operations Eastern Service Area Director Terminal Operations Western Service Area Director En Route Operations Western Service Area Director Flight Services Operations Western Service Area Director Terminal Operations Central Service Area Director En route Operations Central Service Area Director of Flight Services Operations Alaskan Service Area Working Draft - Internal Use Only

  27. Manager Terminal Office Western SA Example: Service Area Office Structure DIRECTOR TERMINAL OPERATIONS WESTERN SA Administrative Assistant(s) Air Traffic Managers (HUBs/Stand-alone TRACONs) Working Draft - Internal Use Only

  28. Service Area Office Structure DIRECTOR TERMINAL OPERATIONS WESTERN SA Manager Terminal Office Western SA Manager of Program Operations Manager of Safety Manager of Operations Support Manager of Finance and Administration Working Draft - Internal Use Only

  29. Service Area Office Lines of Communication VICE PRESIDENTS OF Terminal, En Route/Oceanic or Flight Services Directors Of XXX Area Operations Director of Program Operations Director of Safety and Operations Support Director of Planning Director of Finance Manager XXX Office YYY Service Area Operations Support Safety Program Operations Finance and Administration NEW 510 Requirements 505 Quality Assurance 520/530 Operations Support 540 Facility Support OLD Conceptual Picture Working Draft - Internal Use Only

  30. Manager Terminal Service Center Staff Phoenix TRACON HUB, Stand-Alone TRACONs, & En Route Structure Vice President Terminal CHIEF OPERATING OFFICER Russ Chew Director Terminal Operations Western SA (Example of Terminal Facility Structure) HUB/Air Traffic Manager Administrative Assistant(s) Operations Managers Satellite Facilities Working Draft - Internal Use Only

  31. HUB, Stand-Alone TRACONs, & En Route Structure HUB/Air Traffic Manager Manager Terminal Service Center Phoenix TRACON Support Manager Program Operations Support Manager Safety Support Manager Operations Support Support Manager Finance and Administration Working Draft - Internal Use Only

  32. VICE PRESIDENT System Operations System Operations Structure DIRECTOR System Operations Manager Tactical Operations Manager Tactical Operations Manager Tactical Operations Manager Air Traffic Control System Command Center Manager Tactical Operations Manager Tactical Operations Working Draft - Internal Use Only

  33. Implementation Plan & Timeline January 15-31 or ATO effective date • Select and announce Service Area Directors • Brief employees • Brief unions at National level ( informational only) Working Draft - Internal Use Only

  34. Implementation Plan & Timeline • February 2 • Service Area directors start development of implementation plan for transferring to option specific service areas • February 9 • Service Areas become effective • Service Area directors assume their duties and responsibilities • Regional and facility staff functions remain unchanged (change primarily transparent) • “Option specific” issues addressed by inter-service area coordination and communication • All personnel cost accounting codes are aligned with their respective service units (paper transfer) Working Draft - Internal Use Only

  35. Implementation Plan & Timeline (cont.) • March 8 • Service Area director implementation plan completed and initiated • (all functions except those requiring negotiations) • Unions notified Nationally of any changes to working conditions in implementation plan and for opportunity to bargain • Employees briefed • Transition regional branches to service area structure • June 4 • National negotiations with unions completed (on or before target date) Working Draft - Internal Use Only

  36. Atlanta TRACON Today’s Air Traffic Services Structure Director of Air Traffic Southern Regional Office Eastern Regional Office Working Draft - Internal Use Only

  37. Atlanta TRACON ATO Field Structure – Day 1 VP for En Route and Oceanic VP for Terminal Eastern En Route & Oceanic Service Area Office (Southern Regional Office) Eastern Terminal Service Area Office (Eastern Regional Office) Working Draft - Internal Use Only

  38. Atlanta TRACON Atlanta TRACON ATO Field Structure March 8, 2004 VP for En Route & Oceanic VP for Terminal Eastern En Route & Oceanic Office (Southern Regional Office) Eastern Terminal Area Office (Eastern Regional Office) Working Draft - Internal Use Only

  39. Washington Center OE/Accident Thread - Day 1 VP for Terminal VP for En Route and Oceanic Eastern Terminal Service Area Office (Eastern Regional Office) Eastern En Route & Oceanic Service Area Office (Southern Regional Office) Working Draft - Internal Use Only

  40. Violence Thread - Day 1 • DeRidder, LA AFSS employee makes a threat • The facility notifies the Central En Route Service Area Office (CESAO) Facility Support branch • (currently Southwest Region) • The CESAO Facility Support branch notifies the Western Flight Services Area Office (WFSAO) Director • (currently Central Region) • The WFSA Director notifies the VP for Flight Services and works with the facility • The VP for Flight Services notifies the COO Working Draft - Internal Use Only

  41. Union Thread - Day 1 • Issue occurs at Portland TRACON • Facility coordinates with Western En Route Service Area Office (WESAO), Facility Support branch • (currently Northwest Mountain Region) • WESAO Facility Support branch coordinates with Western Terminal Service Area office WTSAO, Facility Support branch • (currently Western Pacific Region) • The WTSAO Facility Support branch coordinates with the WTSAO Service Area director • The WTSAO Service Area director coordinates with the VP for Terminal Working Draft - Internal Use Only

  42. Benefits • Expeditious field implementation • Transparent to operational functions and assures continuity • Transparent to field facility employees • Limited impact on employees and bargaining units • Minimized costs for transition • Reduced managerial layers from 11 to 6 • Realigned 18 regional managerial positions: • 9 assistant division managers • 9 branch managers • Area offices structured for efficiency gains • Service areas conform to traffic flows Working Draft - Internal Use Only

  43. Challenges • Maintaining focus on the operation • Managing the cultural change • Addressing employee concerns • Aligning employee knowledge and skills • Transitioning to option specific specialization in areas; inter & intra region • Communications and coordination • Training Working Draft - Internal Use Only

  44. Summary • The AT Division managers’ geographical areas of responsibility will be changed from the FAA’s regional boundaries • The AT Division managers’ geographical areas of responsibility will be named Service Areas • Each AT Division manager’s responsibilities will be limited to one option or Service Unit: En Route and Oceanic, Terminal or Flights Services • The AT Division manager position will be renamed Director of “Service Unit” Operations i.e. Director Terminal Operations Working Draft - Internal Use Only

  45. Summary • Service Area Office Manager and Service Center Manager positions established • All employees’ cost accounting codes aligned with their respective Service Units • No restructuring below the Branch Manager level at this time Working Draft - Internal Use Only

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