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The Nationwide Leader in Local Property Management

The Nationwide Leader in Local Property Management. The Nation’s Local Property Manager™. 25 years in business 200+ offices nationwide 2000+ employees Locations in 43 states Manages tens of thousands of single-family homes and multi-family properties nationwide. Recognition & Awards.

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The Nationwide Leader in Local Property Management

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  1. The Nationwide Leader inLocal Property Management

  2. The Nation’s Local Property Manager™ • 25 years in business • 200+ offices nationwide • 2000+ employees • Locations in 43 states • Manages tens of thousands of single-family homes and multi-family properties nationwide

  3. Recognition & Awards • Entrepreneur Magazine • - Franchise 500®: #159 (2012) • - Fastest-Growing: #57 (2012) • Inc. 500 • - 228th Fastest Growing in US-2012 • - 257th Fastest Growing in US-2011 • Personal Real Estate Investor Mag. • - Top 50 Market Leaders-2011 • Utah 100 • - 2nd Fastest Growing • in Utah-2011

  4. Leadership Team Kirk McGary, Founder & Chief Executive Officer • Background in accounting systems in the technology industry • Founded Real Property Management and a successful nationwide accounting software company in 1986 • B.S., Accounting, Brigham Young University • M.B.A., University of Utah Doug Oler, Franchise Co-Founder & Executive Vice President • Successfully operated H&R Block franchise offices • Co-founded the Real Property Management franchise • B.S., Agricultural Economics, Brigham Young University • B.S., International Relations, Brigham Young University • M.S., Agricultural Economics, Texas A&M Chuck Thompson, Chief Operating Officer • 20 years in senior operations management • Owner of Dallas/Fort Worth, Houston, and Lubbock, TX Franchises • Former president of international textile company • B.A., Finance, Texas Tech University • MBA, Northwestern Kellogg School of Management

  5. Leadership Team Lukas Krause, Vice President - Operations • 10 years of experience in operations management • Launched and built one of the largest tax advantaged investment practices in the US – Servicing over 20 Fortune 500 Companies • Managed Quiznos International development in 4 continents • Oversaw franchise operations east of the Mississippi – over 2,500 franchises • B,S., Marketing, Indiana University • M.B.A., Executive Program, University of Colorado Valerie Christensen, Vice President - Marketing & Franchise Development • 15 years of experience developing comprehensive marketing and PR strategies • Facilitated marketing & sales launch of 40+ major-market retail locations for Sprint • Former consulting clients include Fortune 500 organizations, mid-range franchises, startups and a national loyalty marketing firm • B.A., English, Brigham Young University Richard Timpson, Controller • CPA with over 25 years of experience • 20 years in Controller and CFO positions • B.A., Accounting, Brigham Young University • MBA, Finance, University of Utah

  6. Nationwide Coverage

  7. Scalable Systems • Custom technology platform allows efficient central management of thousands of homes • Management team seasoned in process engineering and systems integration • KPI-driven process development over 25 years • Flexible reporting on demand: • Daily, weekly, monthly • Payments, repairs, maintenance, vacancies, etc. • Full portfolio to a single property

  8. Clients & References • Freddie Mac • Fannie Mae • Wells Fargo • Large National Retail Banks • Large Investor Groups • Thousands of IndividualInvestors

  9. Centralized Accounting & Reporting • Portfolio summaries provide snapshot views of: • Leases • Financials • Operational Metrics • Property Data/History • Maintenance • Work Orders • Tenant Details • Vacancies • Evictions

  10. Customizable Reporting • Flexible reporting tools can be easily customized to provide financial, statistical and quantitative data as needed • Custom reports based on individual needs of our large clients • Easily integrated into standard accounting software • Custom dashboard

  11. Property Analysis

  12. Property Analysis

  13. Property Analysis

  14. Property Analysis

  15. Full-Spectrum Management Services

  16. Leasing Strategies Higher Occupancy Rates Through • Online Marketing Partners –Direct feeds to advertising portals • Signage –Drive-By Advertising • Local Expertise –Relying on outlets unique to each MSA

  17. Leasing Strategies • Rent-Ready Methodology • Proprietary Decision Tree Model • Proven Tenant Qualifying Model • Tenant Retention & Renewal Programs • Lease Signing & Liability Mitigation • Lease Life Cycle Strategy • Tenant Communication

  18. Risk Management • State property code laws • Local city ordinances • Fair Housing Act & ADA • Department of Real Estate • Tenant screening regulations • Real estate contract law on residential leases • Trust and escrow laws on security deposits and monthly rental payments • Tenant and landlord maintenance laws • Collection and eviction laws • Property inspection regulations

  19. Reputation Management • Local Office Brand Ownership • Tenant Customer Service • Community Outreach • Department of Real Estate • Online Reputation Management • Vendor Management • Public Relations (SnappConner PR)

  20. Additional Options • Eviction Protection Coverage – only $14/month/propertyIf we have to evict a tenant we placed, we pay for the cost of the eviction. • Preventive Maintenance Program – only $75/visitFull interior/exterior inspection with photos, change A/C filters, check for leaks, and check smoke detectors every quarter.

  21. REAL PROPERTY MANAGEMENT Real Property Management: National Footprint · Local Accountability

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