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SESSION 15 Management and Finance in the ITI environment. “If we fail to anticipate the unforeseen, or expect the unexpected in a universe of infinite possibilities, then we may fall victim to anyone or anything that cannot be programmed, categorized, or easily referenced." Mulder, X-Files.
“If we fail to anticipate the unforeseen, or expect the unexpected in a universe of infinite possibilities, then we may fall victim to anyone or anything that cannot be programmed, categorized, or easily referenced." Mulder, X-Files
Understanding organizational culture and its complexity – human, structural, environmental
Understanding roles and functions of managers
Managerial planning for organizational effectiveness
Human resources management
Decision making and delegation of authority
Financial management and budgeting
Evaluation and measurementDimensions of Management
2. Mythically, a vast bureaucracy responsible for all the world's minor irritations. Hackers' satirical public notices are often signed "The Mgt"; this derives from the "Illuminatus!" novels.
A section manager complains to his senior manager that two of his staff are not pulling their weight: they come to work late, complain about work loads, time deadlines, and have set up an email trail to voice complaint; they won’t discuss it or negotiate it; and do small things to create an unpleasant working atmosphere for everyone, including some harassment of female staff. These two staff are also responsible for one of the largest income-generating sections of the firm, and use this as a weapon against any reference to their work-place actions.
A process we put ourselves through to achieve a new condition and self definition
Conflict results from:
State your case without arousing the defenses of the other person(s)
Change adversarial attack to building co-operation
Redirect ideas to the positive: “It’s impossible” to “What would take to make it possible”
Manage emotions – how can feelings be communicated effectively to achieve desired goals?
Think through your response – does it inform or inflame?
Define and map the issue in neutral terms – not yes / no scenarios
Generate a range of options for discussion – creative responses
Attack the problem and be soft on the person
Focus on needs, not positions
Emphasize common ground
Make clear agreementsNegotiation Skills
"Leadership is action, not position." Donald McGannon
#1. Define Yourself and Assess Your Qualities
#2. Determine Your Purpose & Personal Values
#3. Develop A Vision
#4. Set Measurable Objectives and Realistic goals
#5. Develop A Personal Strategic Action Plan
#6. Maintain Motivation
#7. Become Disciplined #8. Be Flexible
#9. Make Time For Leisure #10. Take Action
Skibell, R. (2003). The myth of the computer hacker. Information, Communication and Society, 5 (3), p. 336.
Freeman, E. (2003). Exporting encryption software and the first amendment: Bernstein vs. U.S. Department of State. Information Systems Security, 12 (4), p. 12.
McMillan, R. (2004 March 17). Lessig: Be wary of IP extremists. InfoWorld.
SCILS Professor Michael Lesk’s How Much Information Is There In the World?
Unpublished yet access it on the web at:http://lesk.com/mlesk/ksg97/ksg.html
Trauth, E.M. (2002). Odd girl out: An individual differences perspectives on women in the ITI profession. Information technology & People, 15 (2), p. 98-117.Readings for the Final Exam