Welcome !

1. Welcome!

2. Agenda for today

3. Announcing: Demo Day • Date: Wednesday, June 1st • Timing: 9.00 – 17.00 • Topics: • How to diagnose Application Problems • Azure: developing, testing, deploying and monitoring cloud applications • Not your grandmothers atlas: use Bing Maps • PC Management with Cloud Services and Windows 7 • How to find the Needle in your SharePoint Haystack FAST • How to take your business applications to a higher level using Lync • Getting things done in Outlook…. • More info: www.circleofinsight.be

4. Feedback form Peter.Hendrickx@microsoft.com

5. Consumerization of IT Microsoft in the Enterprise Jurgen Van Duvel Business Group Lead – Windows Commercial Microsoft

6. Once Upon a Time… SECURE & RELIABLE People used PCs to get things done. IT’s role was to make sure things worked right. The boundaries between work and life were clear.

7. What Changed? f More… PCs, devices, apps. More… Choice. More… Ways to get things done. More… Fun. More… Connected. All the time...

8. Life and Work Are Becoming Indistinguishable At home… At work… And anywhere in between

9. People’s Expectations at Work Are Changing My PC Work from home PC Bring your own PC My devices Smartphones Slates & tablets My apps Social networking Cloud apps So I can work theway I want to work

10. What Is IT’s Challenge? Consumer Experience Enabling people to work the way they want, anywhere and with any device Enterprise Requirements Maintaining security, privacy, control, compliance Consumer Experience Enabling people to work the way they want, anywhere and with any device Consumer Experience Enabling people to work the way they want, anywhere and with any device Consumer Experience Enabling people to work the way they want, anywhere and with any device Consumer Experience Enabling people to work the way they want, anywhere and with any device Consumer Experience Enabling people to work the way they want, anywhere and with any device Enterprise Requirements Maintaining security, privacy, control, compliance • Manage access to information across devices: • Email/calendar • Documents • Business applications • Enable the enterprise with social capabilities: • Technology experiences similar to Skype, LinkedIn, etc. • Integration with Facebook, Twitter, etc.

11. Reality Check • How many BeLux employees want free choice of Smartphones? • > 50% • What % of IT managers is worried about unmanaged devices? • 66% • What % of BeLux employees would change jobs because of outdated IT policies? • 43%

12. Managing Access to Information Handling the proliferation of mobile devices Simplifying security and management Providing a consistent application experience

13. Today’s Employees Use Many Mobile Devices • Stay Up to the Minute • Phone and data at a glance • Work, Read, and Play • Slate computing • Do Specialized Work • Specialized slate computing • Best of Both Worlds • Convertible computing • High-End Business • Desktop replacement

14. Unmanaged Devices Have Hidden Costs • Business Risks • Theft • Security • Privacy • Corporate and government regulatory compliance • Intellectual property (IP) protection • IT Challenges • Unknown patched state • Unknown application vendors • Unknown application compatibility • Complexity to access corporate data • Unique management requirements for each device

15. Productivity Increases with the Level of Trust Access to cloud-based line-of-business (LOB) applications Full access to LOB applications on the corporate network Business applications Access to cloud-based document storage Access to internal documents and sites over the Internet Level of Productivity Documents Ability to open email messages protected with digital rights management (DRM) Email, calendar, contacts Ability to access email, calendar, and contacts Unmanaged Managed Level of IT Trust

16. Enable Consumerization of IT High Business Impact Low BI Medium BI Then people started brining in unmanaged computers that also gave people access to business information First we had users that needed access to business Information Direct Access with UAG gives managed laptops secure access to the appropriate information with no VPN We then used certificates to isolate they type of information accessible from a computer Then we had device proliferation, and lost control over the types of PC’s accessing HBI People still wanted access to HBI. Remote desktop was a trusted desktop accessible to unmanaged PC’s Then people wanted access to BI from the internet UAG can have different policies that do not allow HBI access from unmanaged PC’s from the Internet Then as devices have vulnerabilities, UAG can remove and grant access based on device type We then allowed managed PC’s to access all business information UAG defines access rights to a device Remote Desktop Unified Access Gateway Direct Access & Corporate Managed Un-Managed End Users

17. Unified Access Gateway Simplifies Remote Access Managed Unified Access Gateway Level of Business Impact DirectAccess Windows 7 Medium Unmanaged CRM Central documents < > Remote Desktop Low High TS Web Access Email Windows 7, Windows Vista, Windows XP, etc. Non-Windows Slates and tablets, smartphones, etc. Presence & IM Business intelligence LOB applications Voice/ communications

18. System Center Configuration Manager Mobile Device Management • 2007 R3 incl. MDM • 2012 • Integrated management infrastructure • Single pane of glass for management of desktops, laptops, and mobile devices • Comprehensive Management • Device Support • Windows CE, Windows Mobile 6.x • Supported Capabilities • Inventory • Settings management- including monitoring and remediation • Software Distribution • Remote Wipe • “Light” Management • Device Support (Exchange ActiveSync (EAS) enabled devices) • Windows Phone 7 • Apple/iOS (iPhone, iPad) • Google/Android • Nokia/Symbian • Supported Capabilities • Inventory, default settings management, remote Wipe • System Center Configuration Manager 2007 R3 (includes Mobile Device Manager (MDM) 2008 SP1) • Supports Windows Mobile 6.1 and Windows Phone 6.5 devices working within the IT infrastructure of a company as managed and trusted members of the enterprise. • Device management – AD domain join, device inventory and health inspection. • Security – encrypted access to e-mail messages and line-of-business (LOB) applications through the internet. Devices can be trusted members of a domain with users enjoying authenticated network access to corporate assets. Remote wipe for lost or stolen devices. • Network connectivity and optimization – MDM can provide stable network connectivity from the mobile device to the corporate network across intermittent and low bandwidth networks.

19. Office investments: Lync • Mobile presence • “Find colleagues & connect on the go” • Company directory search • Search for colleagues in the company directory, view availability and connect with ease • Visual contact list • View the photos, presence states and personal notes of close contacts and initiate conversations with a single click • Location as an element of presence • Publish presence indicating that you are mobile and choose to advertise your location as part of presence • Voice • “Mobile phone as the work phone” • Single Number Reach2 • Receive work calls on you mobile phone • Single enterprise voicemail2 • Check a single location for your work voicemail by directing unanswered calls to your enterprise voicemail system • Endpoint transfer2 • Easily move a call from the PC to the mobile device without disrupting the conversation • Call via work • Make calls via work from your mobile phone and present your work identity • Conversations • “Do more with conversations” • Rich text IM conversations • Communicate like you do on a desktop and express yourself in an impactful manner using rich text & emoticons • IM history in exchange • Keep track of IM conversations history for subsequent retrieval and continuance • Mobile meetings1 • “Meet from anywhere” • Click to join meetings • Look at meeting reminders and join the conference with a single click • Meeting roster • See who is in the meeting and who is the active speaker at any point of time • Leader controls • Be in control of your conferences with the ability to allow, eject or mute participants 1 OCS based Mobile meetings will be offered in on-premise deployment only in W14. The POR for hosted is to support carrier’s conferencing solution 2 Feature will be offered on all phones and will not require an app to be installed

20. Productivity Platform Spans Connected Devices Unified Communications Business Intelligence Enterprise Content Management Collaboration Enterprise Search Unified Productivity Platform

21. We Offer End-to-End Security & Management Domain Policies Inventory Deployment Security Virtualization End-to-End Security and Management Platform

22. Our Goal Is a Common Experience Across Devices

23. Microsoft Can Help You Manage Complexity Mobile devices Security and management Applications

24. Windows Delivers Choice • Work, Read, and Play • Extreme mobility • Managed security • Touch and pen enabled • Peripherals • Business application integration • Online and offline sync • Email, calendar, contacts • My Documents • SharePoint • Do Specialized Work • Ruggedized • Waterproof/sanitize • Barcode and credit card reader • Business application integration • Online and offline sync • Example uses • Education • Healthcare • Manufacturing • Defense • Airlines • Retail • Example uses • Secondary device • Retail • Financial services • Best of Both Worlds • Keyboard, touch and pen enabled • Detachable screen, flip screen • Choice of form factor • Business application integration • Online and offline sync • High-End Business • Enterprise operating system • Best performance • Best managed security • BitLocker, DirectAccess • Fingerprint and smart card authentication • Example uses • Executives • Financial services • Legal Example uses Desktop replacement

25. Enabling the Enterprise with Social Capabilities Integrating consumer social apps Delivering enterprise-equivalent social apps

26. Policies Are Essential to Protect Your Business IT Human Resources Finance and Legal • Access to external sites (such as Facebook) • Authorized protocols on the firewall (e.g. access to Skype and POP3-based personal email) • Same principles that apply to public interactions apply to social media, such as: • Confidential information policy • Employee handbook • Anti-harassment policy etc. • “Be Smart” blogging policy • Financial results • Product R&D

27. Consumer Social Apps Can Benefit the Enterprise • Personal connections • Integrating email with Facebook, Linked In, etc. • Customer outreach • Regular updates, promotions, and engagement • Recruitment • Targeted recruitment based on candidate profiles • Marketing, sales, support • On-demand product overview and how-to videos Outlook Social Connector • Social integration • Combining social networking with CRM

28. Users Want Social Computing Tools at Work Presence & IM Company directory search Location as an element of presence Instant messaging (IM) history in Exchange Integration in Office and SharePoint Connections outside the organization Voice & Video Single-click escalations of IM conversations to voice or video Single number reach and calling “from work” from anywhere Single enterprise voicemail Endpoint transfer Meetings Click to join meetings from anywhere Meeting roster Leader controls Video conferencing and one-click desktop sharing Social Networking Personal profile pages Colleague suggestions Recent activities feed Tags and notes for sharing popular content

29. You Can Say Yes to the Social Enterprise Consumer social apps Enterprise social apps

30. Microsoft Started Consumerization… Business Consumer “A PC on every desktop …and in every home”

31. Microsoft Started Consumerization… …And We Continue to Enable Consumerization Today Business Consumer “Enable people and businesses throughout the world to achieve their full potential” “PC on every desktop …and in every home”