slide1 n.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
Rich Clow Managing Director Citi Global Mobile COE PowerPoint Presentation
Download Presentation
Rich Clow Managing Director Citi Global Mobile COE

Loading in 2 Seconds...

play fullscreen
1 / 13

Rich Clow Managing Director Citi Global Mobile COE - PowerPoint PPT Presentation


  • 278 Views
  • Uploaded on

Rich Clow Managing Director Citi Global Mobile COE. Image by Mark Kvzywinski. Revolution. Global Mobile Transactions ($B). 1200. 5Bn. $1.13T. 1000. 1.8Bn. 800. CAGR 95 %. Mobile Phones : Bank Accounts . 600. 85%. 400. 15%. 200. $60B.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Rich Clow Managing Director Citi Global Mobile COE' - nerice


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
slide1

Rich Clow

Managing Director

Citi Global Mobile COE

Image by Mark Kvzywinski

slide2

Revolution

Global Mobile Transactions ($B)

1200

5Bn

$1.13T

1000

1.8Bn

800

CAGR 95%

Mobile Phones : Bank Accounts

600

  • 85%

400

  • 15%

200

$60B

Cash Payments : Electronic Payments

2010 2011 2012 2013 2014

Tahrir Square

Spring 2011

slide3

Revolution

This is not the end.

It is not even the beginning of the end.

But it is, perhaps, the end of the beginning.

- Sir Winston Churchill

Tahrir Square

Spring 2011

slide4

Opportunities across the payment industry

To Consumer

To Business

Rev $71Bn

Rev $500Bn

From Consumer

Flow $11Tn

Flow $44Tn

Rev $284Bn

Rev $44Bn

From Business

Flow $33Tn

Flow $389Tn

slide5

Driven by disruptive macro forces

Driving Major Opportunities

Driving Major Changes

Disruptive Forces

Digitization

  • Digitization of currency and information
  • Increasing access to financial services
  • Leveraging “Big Data Analytics”

Ubiquitous Connectivity

Consumer Empowerment

For Consumers and Merchants, Banks and MNOs, Cable and Software Companies

slide6

Banks role: Stewards of the Payments System, ensuring safety and soundness of the payments industry – not a negotiable standard

What categories of players are going to have most important roles in mobile payments?

82%

8%

11%

Banks

Credit card companies

Telcos

Specialist online payment

Online service provider giants

Retailers/Merchants

Technology companies

Others

77%

12%

11%

72%

18%

10%

68%

23%

9%

67%

23%

10%

63%

26%

11%

62%

25%

13%

42%

36%

22%

1-4

5-7

8-10

1 Most important 10 least

Source: KPMG 2011 Mobile Payments Global Survey

(Values may not sum to 100% due to rounding)

slide7

Learning Fast

Citi Consumer Mobile Banking 23 countries

Bump2Transfer

Citi Turkcell Wallet

Payments

Citi GTS Mobile Collection

Pilots

Pilots

Pilots

India NFC Pilot with

by

Citi GTS Corporate Payment

Citi Corporate Mobile Banking 80 countries

slide8

Citi Mobile solutions are innovating user experience together with a comprehensive set of payments and social engagement capabilities globally

P2P

Mobile Logins

Mobile Check Deposits

iPad Visits

Adoption is Unprecedented

376% Increase

14% Increase

59% Increase

70% Increase

slide9

Why Social Media for Banks? Public trust is a top priority for financial institutions to address…

Public Trust Across Industries (Global)

1How much do you trust the following industries to do what is right? (Responses 6-9 on 1-9 scale; 9=highest; Informed publics ages 25 to 64)

Sources: 2011 Edelman Trust Barometer Findings, Team analysis

slide10

Customers who engage with you through social media are your most valuable

Average Number of Banking Services by Interest in Connecting with Financial Institution1

Customers Engaged through Social Media Spend More, Regardless of Affinity2

Sources:1Fiserv: “Financial Institutions & Social Media”, 2010; 2Bain & Company: “Putting Social Media to Work”, 2011; Team analysis