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IT Applications in Freight business . B.V.L.Narayana RSC/BRC. Why have IT applications. It applications are useful in instances Transactions , repetitive, large in number, avoid variations in behavior and process

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why have it applications
Why have IT applications
  • It applications are useful in instances
    • Transactions , repetitive, large in number, avoid variations in behavior and process
    • Data capture at point of interchange, large volume, repetitive and required for process execution
    • Storage of large volumes of primary data, requiring manipulation and use for business decision making
advantages of it
Advantages of IT
  • Can be a minimal human interface system with extensive standardization
    • Avoids variation in process, mistakes, inconsistencies, deviations
    • Speed of execution
    • Stability and reliability of capture of data and process
    • Relieves human mind occupation for higher order decision making—contextual
    • Allows greater control of decentralized activities
primary documents
Primary Documents
  • Operations
    • Control charts
    • Wagon consist
    • CTR
    • Loco cards
    • Trains register at stations
  • Customer interface
    • Wagon indent registration note
    • Placement and removal register
    • Wharfage register
    • Railway receipt
    • Delivery register
applications in freight business
Applications in freight business
  • Freight
    • Front end applications
      • TMS
      • E-payment
      • Consignment tracking
      • Claims management system
    • Operational
      • FOIS
      • Crew management system
      • Control charting
  • Parcel
    • Parcel management system
slide7
FOIS
  • Freight operations information system
    • first conceived in 1982
    • Led to formation and functioning CRIS in 1987
    • RMS pilot implementation started in 1999 on NR
    • >500 locations covered under RMS
    • TMS implementation started in 2006
    • E-payment –pilot project 2007
      • Being extended to major customers in phases
    • FOIS terminals being extended to customers
slide8
FOIS
  • ENABLES
    • MONITORING OF TRAIN OPERATIONS
    • COMMODITY WISE FLOWS FOR IMPORTANT COMMODITIES
    • STOCK POSITION
    • PENDING INDENTS
    • CONSIGNMENT TRACKING
  • FUTURE PROSPECTS
    • DATA WARE HOUSING—DSS for business planning
    • Web enabled MIS reporting
terminal management system
Terminal management system
  • Introduced as phase II of FOIS in 2006
    • enables management of activities at freight terminals
      • Commercial activities– RR preparations; e-payment
      • Document generation—wagon consist, labels
      • Data capture and report generation—DC,WC etc
      • Detention analysis
      • Commodity and customer details capture
      • Customer facilitation in tracking consignments for large customers
parcel management system
Parcel management system
  • Parcel management system
    • Pilot project on delhi –howrah corridor
    • Project architecture—RDBMS based software on three tiered network
    • Modules
        • Booking and Delivery Modules
        • Loading and Unloading modules
        • Demurrage and Wharfage calculation
        • VP and lease Booking
        • Printing of Bar Code Labels on packages and scanning
        • On Line Status and tracking
        • Over-carriage and Undercarriage position
parcel management system11
Parcel management system
  • Roll out strategy 2008-09
    • Phase I –119 stations
    • Phase II—105 stations
    • Covers golden quadrilateral and its diagonals
    • Target date for roll out 30-06-2009
    • Status on date-
crew management system
Crew management system
  • System to enable
    • Management of crew activities
      • Booking
      • Monitoring including performance evaluation
      • Information updation
      • MIS report generation
      • DSS for planning
    • Rolled out in 2007
    • >110 lobbies covered
    • Biometrics, abnormality reporting to be covered
claims management system
Claims management system
  • Phase I—computerization of claims office
    • Web enabled system covering
      • claims
      • Court cases
      • Accident information management system
      • information updation
      • Customer tracking of claim cases
  • Phase II– covers Computerization of
    • RCTs
    • goods refunds
    • Subsidiary claims offices
control charting application
Control charting application
  • Started as pilot project independently at multiple places– SR 1998
  • Centralized software development by CRIS 2001started
  • Roll out started 2005
  • Capture originating point of data for all operations activties
extent of it utilization
Extent of IT utilization
  • Is a function of top management
    • Vision of processes being done by organisation
    • Vision of utility of technology of IT
    • Vision of what capabilities organisation has
    • Strategic vision for organisation
areas un covered
Areas un covered
  • Accounting data and apportionment
  • Costing data and linkage to pricing--? Dynamic
  • Customer preferences
  • Customer satisfaction
  • Aggregate industrial economic data for DSS on business decision making
  • Competitive modes data
slide17

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