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Corporate Travel Card New provider 8/02 – First Bankcard

Positives No per card fee Ghost cards Applicants Relocation Generic cards One-time travelers Emergency travel Eliminated cash advances Online Reports/Queries Payments Online By phone. Negatives Cash Withdrawal fee (3% or $5) No rebate 25-day grace period Blocked if delinquent

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Corporate Travel Card New provider 8/02 – First Bankcard

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  1. Positives No per card fee Ghost cards Applicants Relocation Generic cards One-time travelers Emergency travel Eliminated cash advances Online Reports/Queries Payments Online By phone Negatives Cash Withdrawal fee (3% or $5) No rebate 25-day grace period Blocked if delinquent No local payment option Disputed amounts Cardholder Criticism Non-receipt of statements Payment posting dates Corporate Travel CardNew provider 8/02 – First Bankcard

  2. Corporate Travel Cards • Credit card usage • All cardholders must sign a form which outlines the policy for use and responsibilities • BWXT Pantex’s policy is now 100% review for non-travel related charges • 1st instance is a warning to the employee • 2nd instance is reported to employee’s supervisor for counseling • 3rd instance is referred to Human Resources for discipline • Delinquent accounts • Card is blocked immediately by card provider • Balance in full is required to unblock • If 60 days delinquent, payroll deductions enacted • If 90 days delinquent, card is canceled

  3. Discussion items • Card benefits available to other sites • Administration • Handling of disputed amounts

  4. Improvements • ACH Travel Reimbursements • Previously paid bi-weekly through payroll • Payments now made within 2 days of receiving expense reports (and reviewing 100%) • Improved customer service • Eliminated special checks • Reduced amount of follow-up calls from travelers • More timely payments for credit card due dates

  5. Improvements (cont’d) • Travel Agency Re-bid • WorldTravel BTI – effective 1/1/03 • Houston Call Center with 4 agents • Comprehensive support – 24/7 • Non-refundable bookings - $215k saved to date • Improved reporting • Cost Savings/Missed savings • PeopleTracker • On-line booking tool – ResAssist • May 14th go-live date

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