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Key Takeaways and Next Steps: Final Presentation of Lean Management Course

This presentation serves as the conclusion of the Lean Management course, summarizing key lessons learned and outlining the next steps for continued improvement. We'll review the core principles of Lean, the significance of effective communication, and the importance of stakeholder engagement. Your understanding of customer satisfaction, mapping processes, and sustainable practices in Lean management will be emphasized. Let's reflect on successes, challenges, and actionable insights as we look forward to applying these principles in future endeavors.

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Key Takeaways and Next Steps: Final Presentation of Lean Management Course

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  1. Module 5Lessons Learnt and Final Presentation

  2. Welcome!

  3. Agenda for all 5

  4. Agenda • Review of Course • Summary of Course • What Next? • Presentations

  5. Lets Review Your Homework I must complete my A3

  6. One Thing?

  7. It’s the End of the CourseYou Should… • From Module 1 Be able to:- • Explain the five principles of lean • Identify the seven wastes • Understand the difference between value and failure demand • Understand how the attributes of your service relate to the satisfaction level of your customer • Utilise methods for gathering and measuring the customer experience

  8. It’s the End of the CourseYou Should… • From Module 2 Be able to:- • Understand the importance of mapping • Be able to create a current state map • Want to actively adopt Gemba • Have options for root cause analysis

  9. It’s the End of the CourseYou Should… • From Module 3 Be able to:- • Understand how to generate ideas with an improvement team • Use various techniques to develop aspirational states • Develop future state maps that meet customer requirements • Create basic implementation plans that can be easily monitored

  10. It’s the End of the CourseYou Should… • From Module 4 Be able to:- • Be able to apply sensible metrics to your projects • Understand the value of 5S and Visual Management • Understand your role in working towards a sustainable Lean University

  11. So How Did We Do? Customer Driven Improvement Process CDIP

  12. Lean Management Sustainable SystemLean Management Source: P. Hines, P. Found, G. Griffiths & R. Harrison, Staying Lean, 2007

  13. Through the Medium of Dance http://www.youtube.com/watch?v=fW8amMCVAJQ

  14. Top 10 Reasons for Failure • Lack of a clear executive vision • Lack of an effective communication strategy • Failure to create and communicate a real sense of urgency • Poor consultation with stakeholders • Lack of structure methodology and project management • Failure to monitor and evaluate the outcome • Failure to mobilise change champions • Failure to engage employees • Absence of a dedicated and fully resourced implementation team • Lack of sympathetic and supportive Human Resources policies Lucey, Bateman and Hines, 2005

  15. Key Lessons for Staying Lean Source: P. Hines, P. Found, G. Griffiths & R. Harrison, Staying Lean, 2007

  16. Presentations • Outline Your Project • What’s Gone Well? • What’s Not Gone so Well? • What Would You do Differently Next Time? • What’s the Future for You and Lean?

  17. What is Lean?

  18. Thank You! Lean Doing the Right things Righter!

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