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Empowering Long-Term Care Workers for Better Lives

The Corinne Lederhouse Training & Educational Center empowers long-term care workers with educational opportunities to improve their lives and deliver high-quality care. The center trains IHSS workers with programs in ESL, computer skills, and more to meet the critical needs of the workforce. Through partnerships with community colleges and the ULTCW union, we aim to bridge skill gaps and prepare workers for the future of healthcare. Join us in building a stronger workforce and caring community!

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Empowering Long-Term Care Workers for Better Lives

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  1. CLTCEC

  2. Mission Statement • CLTCEC is dedicated to providing educational opportunities as tools of empowerment for long-term care workers to build better lives, provide quality care and meet and invest in the critical needs of the long-term care workforce.

  3. CLTCEC & ULTCW • SEIU United Long Term Care Workers (ULTCW), the 2nd largest SEIU local in the nation, represents 180,000 IHSS & nursing home workers in California • CLTCEC, a 501(c)3 non-profit supported through funding from ULTCW, provides educational opportunities to long-term care workers • CLTCEC is the largest trainer of IHSS workers, serving 5,000 workers per year

  4. Three Pillars of our Work Training and Trust Fund Community Colleges CMMI Grant

  5. Community College Partnerships • LACC (Los Angeles Community College) • Over 2500 students served annually • ESL • VESL • IHSSS • Computer skills • Growth strategy to serve all CA

  6. Training and Trust Fund • Nursing Home members of ULTCW bargain money to be put into a fund • These dollars are used for training for these members • 18 contributing employers • Two (2) staff • 13 classes in 2014 • Computer skills • ESL and GED prep • C.N.A. cohort

  7. CMMI Grant In 2012, CLTCEC received $11.8 million HCIA award for our project titled: Care Team Integration of the Home-Based Workforce Better Care  Improve Health  Lower Cost Grant Period: JULY 1, 2012 – JUNE 30, 2015

  8. Project Partners • CLTCEC, Lead Agency • Overall project administration/management • Carrying out trainings • Partner Agencies: • SEIU United Long Term Care Workers (ULTCW) • Contra Costa County Department of Aging and Health Services • Contra Costa Health Plan • UCSF Center for Health Professions • Shirley Ware Education Center • SynerMed • IEHP (Inland Empire Health Plan)

  9. Care Team Integration of the Home-Based Workforce

  10. Intervention – Better Care • TRAINING In-Home Supportive Services provider (personal home care aides or PHCAs) with a curriculum that enhances the training given to them by the consumers and to serve as health monitors, coaches, navigators and care aides. • INTEGRATING PHCAs into the healthcare system as a member of the consumer’s integrated care team. • IT IS THE CONSUMER’S CHOICE Participation and engagement in the intervention strategy is the consumer’s choice.

  11. Core Competencies • Soft skills • Coach • Navigator • Communicator • Dress and Undress • Hard skills • CPR and First Aid • Hand Washing • Body Mechanics • Care of Teeth • Communication • Monitor • Care Aide • + 5 more that are still in development

  12. IHSS worker stats in LA County • 130,000 workers • Languages served • English Spanish Armenian • Chinese (Cantonese and Mandarin) • Korean • 50ish years old • Predominantly women • 6th grade literacy level • Lives in poverty

  13. Computer Training • A survey of our classes: • Less than 50% have either regular online, smart phone or computer access • Less than 50% feel relatively confident with their skill to use or access technology • The most popular class in both the Training and Trust Fund and our Community College partnerships: • Computer Skills

  14. Training For The Future • Educational Access on Scale • 423,000 workers in CA • Shortage on the horizon • Continue to professionalize IHSS workforce • Gap on computer skills and access • Prepare C.N.A.s for EMRs • Computer skills

  15. programs to address emerging needs • Continue CMMI training and get to scale in CA • Attach computer labs and specific computer skill training to CMMI classes • Expand access to Community College offerings • Computer skills • Adoption of CMMI curriculum • Smart Phone Pilot project • Addresses access, skillset, and integration

  16. Corinne Eldridge Executive Director corinne@cltcec.org 213.210.6389 Thank you. Questions?

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