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CLTCEC. Mission Statement. CLTCEC is dedicated to providing educational opportunities as tools of empowerment for long-term care workers to build better lives, provide quality care and meet and invest in the critical needs of the long-term care workforce. CLTCEC & ULTCW.

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mission statement
Mission Statement
  • CLTCEC is dedicated to providing educational opportunities as tools of empowerment for long-term care workers to build better lives, provide quality care and meet and invest in the critical needs of the long-term care workforce.
cltcec ultcw
  • SEIU United Long Term Care Workers (ULTCW), the 2nd largest SEIU local in the nation, represents 180,000 IHSS & nursing home workers in California
  • CLTCEC, a 501(c)3 non-profit supported through funding from ULTCW, provides educational opportunities to long-term care workers
  • CLTCEC is the largest trainer of IHSS workers, serving 5,000 workers per year
three pillars of our work
Three Pillars of our Work

Training and Trust Fund

Community Colleges

CMMI Grant

community college partnerships
Community College Partnerships
  • LACC (Los Angeles Community College)
    • Over 2500 students served annually
      • ESL
      • VESL
      • IHSSS
      • Computer skills
  • Growth strategy to serve all CA
training and trust fund
Training and Trust Fund
  • Nursing Home members of ULTCW bargain money to be put into a fund
  • These dollars are used for training for these members
  • 18 contributing employers
  • Two (2) staff
  • 13 classes in 2014
    • Computer skills
    • ESL and GED prep
    • C.N.A. cohort
cmmi grant
CMMI Grant

In 2012, CLTCEC received $11.8 million HCIA award for our project titled:

Care Team Integration of the Home-Based Workforce

Better Care  Improve Health  Lower Cost

Grant Period: JULY 1, 2012 – JUNE 30, 2015

project partners
Project Partners
  • CLTCEC, Lead Agency
  • Overall project administration/management
  • Carrying out trainings
  • Partner Agencies:
    • SEIU United Long Term Care Workers (ULTCW)
    • Contra Costa County Department of Aging and Health Services
    • Contra Costa Health Plan
    • UCSF Center for Health Professions
    • Shirley Ware Education Center
    • SynerMed
    • IEHP (Inland Empire Health Plan)
intervention better care
Intervention – Better Care
  • TRAINING In-Home Supportive Services provider (personal home care aides or PHCAs) with a curriculum that enhances the training given to them by the consumers and to serve as health monitors, coaches, navigators and care aides.
  • INTEGRATING PHCAs into the healthcare system as a member of the consumer’s integrated care team.
  • IT IS THE CONSUMER’S CHOICE Participation and engagement in the intervention strategy is the consumer’s choice.
core competencies
Core Competencies
  • Soft skills
    • Coach
    • Navigator
    • Communicator
    • Dress and Undress
  • Hard skills
    • CPR and First Aid
    • Hand Washing
    • Body Mechanics
    • Care of Teeth
    • Communication
    • Monitor
    • Care Aide
  • + 5 more that are still in development
ihss worker stats in la county
IHSS worker stats in LA County
  • 130,000 workers
    • Languages served
      • English Spanish Armenian
      • Chinese (Cantonese and Mandarin)
      • Korean
      • 50ish years old
      • Predominantly women
      • 6th grade literacy level
      • Lives in poverty
computer training
Computer Training
  • A survey of our classes:
    • Less than 50% have either regular online, smart phone or computer access
    • Less than 50% feel relatively confident with their skill to use or access technology
  • The most popular class in both the Training and Trust Fund and our Community College partnerships:
    • Computer Skills
training for the future
Training For The Future
  • Educational Access on Scale
    • 423,000 workers in CA
    • Shortage on the horizon
  • Continue to professionalize IHSS workforce
    • Gap on computer skills and access
  • Prepare C.N.A.s for EMRs
    • Computer skills
programs to address emerging needs
programs to address emerging needs
  • Continue CMMI training and get to scale in CA
  • Attach computer labs and specific computer skill training to CMMI classes
  • Expand access to Community College offerings
    • Computer skills
    • Adoption of CMMI curriculum
  • Smart Phone Pilot project
    • Addresses access, skillset, and integration
thank you questions
Corinne Eldridge

Executive Director


Thank you. Questions?