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Challenges of Web Conferencing: Insights from Existing Literature

This overview explores the challenges inherent in web conferencing as identified by various researchers. Technical issues include misuse and misunderstandings of technology, alongside media challenges like cognitive overload and multimodality. Teaching challenges are significant as well, particularly in grasping learners’ experiences, roles, and social presence. As a means to overcome these obstacles, the necessity for case studies and accessible support services is emphasized. The discussion highlights the need for innovative strategies and crowdsourced solutions to enhance online communication effectiveness.

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Challenges of Web Conferencing: Insights from Existing Literature

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  1. What does the literature say about the challenges of web conferencing? Full references available from:http://altc2012.alt.ac.uk/talks/28046

  2. How to guides Finkelstein, 2006 Hoffman, 2004 Chatterton, 2010 Green et al., 2011 Competencies Theory De Freitas & Neumann, 2009 Garrison & Anderson, 2003 Hampel, 2006 Laurillard, 2002 The New London Group, 1996 Experience Reports Bower, 2011 Cornelius and Gordon, 2012 Hyder et al. 2007 Kear et al., 2012 Schullo et al. 2005 What we have…

  3. Competence &Confidence Cognition & Multimodality Challenges we identified Technology Media Strategies &Experience Teaching

  4. Technical challenges • Misuse/misunderstandings (Bower, 2011) • Reactions to technology (Neumann, 2011)

  5. Media challenges • Multimodality (Jewitt, 2006) • Cognitive overload (Mayer, 2005)

  6. Teaching challenges • Understanding learners’ experience • Identity, roles, social presence • Fall back to tried and tested strategies (Bower, 2011, Kear et al, 2012, Cornelius and Gordon, 2012)

  7. Finding solutions • Lack of case studies for inspiration • Lack of help available Crowdsourcing Full references available from:http://altc2012.alt.ac.uk/talks/28046

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