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vaughan

www.vaughan.co.nz. Customer Service Website. What’s so great about it?. Latest information Stock status Pricing Barcodes numbers Back / Forward orders Place orders Compatible with many inventory systems – No need to retype orders into your system!. www.vaughan.co.nz. www.vaughan.co.nz.

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vaughan

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  1. www.vaughan.co.nz Customer Service Website

  2. What’s so great about it? • Latest information • Stock status • Pricing • Barcodes numbers • Back / Forward orders • Place orders • Compatible with many inventory systems – No need to retype orders into your system! www.vaughan.co.nz

  3. www.vaughan.co.nz • Visit our website www.vaughan.co.nz • And click Customer Login

  4. The Login Page • Enter your Username and Password… • Then click Login www.vaughan.co.nz

  5. Don’t know your login details? • Find a recent invoice from us • There’s a note on the bottom of the invoice telling you how to work out your username and password www.vaughan.co.nz

  6. Once Logged in • After a short wait you’ll see a page that looks like this… www.vaughan.co.nz

  7. Molly – Your friendly helper! • Our friendly basket ball, Molly will be there all the way to help you out… • Firstly Molly will say “Click on a category”

  8. Choose a category • Run your mouse over and click on a category www.vaughan.co.nz

  9. Viewing the item list… • An item list appears • There’s two ways to view the item list • The default is alphabetical order showing product description and price www.vaughan.co.nz

  10. Viewing the item list • If you want to view by our item code… • Click “Display by Item Code” www.vaughan.co.nz

  11. View by item code • The list will re sort and show item number and product description (in item code sequence) www.vaughan.co.nz

  12. Item Preview • Hold your mouse over any product and it will show in the item preview box • Description, item code, barcode, stock status, unit and price will be displayed

  13. Stock Status… • If an item’s not in stock and the computer doesn’t know if it’s on order with our supplier it’ll just say “No Stock” • Or if the computer knows it’s on order it will show a date

  14. What’s the little camera for? • If you move your mouse over the little camera and click it, a new window will appear • Pressing the down arrow key will also show the item preview www.vaughan.co.nz

  15. Item view • You can see a photo of the product • Once you’re done just click the Close[x] on the little pop up window www.vaughan.co.nz

  16. The Search box • Search any… • Part of a word(s) • Item code • Barcode www.vaughan.co.nz

  17. Searching… • Search within a category or • Tick All Categories

  18. Searching… • If the search criteria matches only one item in our stock list it will automatically put it in your order and show the item in the Item Preview box. (You can always delete this if you don’t want it) www.vaughan.co.nz

  19. Easy Ordering…Scan or type in barcodes! • Click the mouse in the search box, tick All categories and scan (or type in) a barcode, it will automatically appear in your order • You can scan several items in a row without using the keyboard or mouse and then go back and update quantities

  20. Display back / forward orders • At the bottom LH side there are three buttons • Click Display Back Orders

  21. Back Orders…. • A window will pop up with a list of everything you have on back order… www.vaughan.co.nz

  22. Can’t see it on backorder? • Scroll down. • Items shaded with pink background are already on packing slips (not in the outstanding orders file). The status will show if the goods have been sent etc www.vaughan.co.nz

  23. Placing an order • Easy - Just click an item in the Item list, Search results page or scan (or type in) a barcode • The Quantity field will be selected so you can type the quantity without moving your mouse to the field

  24. Placing an order • Update the quantities of the products ordered • Click Place Order Now

  25. Molly makes a favorites Category • Molly makes a new Category called “Favorite Items” • This Category will have all the stuff you regularly order!

  26. Email Order Confirmation • A copy of the order will be sent to your email address • Barcode, Item, description, price, quantity and unit are detailed on the list • At the bottom of the order is a duplicate in “CSV” to copy and past into a database

  27. Excel version of the order • Attached to the email is an Excel version of your order • You will also be able to download a copy after you place an order www.vaughan.co.nz

  28. Need Help? • Just Click the Display Help button

  29. Why use it? • Latest Pricing • Stock status • Back and Forward Orders list • Digital order confirmation - email, Excel and CSV format • Speed and accuracy in processing • 24 Hours! www.vaughan.co.nz

  30. www.vaughan.co.nz Thank you!

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