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Kerbside Good Practice Guidance by Andy Dick: Local Authority Support Manager

Comprehensive guide developed in collaboration with CoSLA, Scottish Government, SEPA, WRAP, and ZWS to enhance collection systems for sustainable waste management. Covers performance measurement, legislation compliance, service design, challenges, monitoring, and more.

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Kerbside Good Practice Guidance by Andy Dick: Local Authority Support Manager

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  1. Kerbside Good Practice Guidance Andy Dick Local Authority Support Manager

  2. Developed with CoSLA, Scottish Government, SEPA, WRAP and ZWS • Steering group consisting of 4 LA officers • Requested by SOLACE to help senior management to prepare collection systems for ZWP and WSR • Started in March 2011 • Published in September 2012 • To be reviewed and updated as services change

  3. Guidance Structure • Measuring Performance • Legislation & Drivers • including references to checking compliance against WHG and Doc:CoP • Reviewing services and appraising options • Service design • Facing new challenges (food, glass, non-recyclable waste) • Service implementation • Round design, efficiency and training • Service monitoring • Contract management, auditing and dealing with contamination

  4. Measuring performance • Indicators of good practice • Range of materials collected, tonnage collected, wide coverage to HH, reliable service and effective communications • Benchmarking • Quantity of recycling can be measured using a range of tools – APSE and WRAP benchmarking tool • Quality is more difficult to benchmark but will become increasingly more important.

  5. Checking compliance

  6. Reviewing & Appraising • Number of Councils going through this process • Result of budget pressures and meeting WSR challenges • Consider the effectiveness of current services first! • Indicative cost & performance • http://www.wrap.org.uk/sites/files/wrap/Kerbside%20collection%20report%20160608.pdf

  7. Designing services for the future • Building on existing services • Review and identify areas for improvement • Develop strategies to make improvements (e.g. comms) • Expanding service to new materials and households • Flats, tenements • Mixed plastics, wider range of paper, glass, food.. • Kerbside sort, Co-mingled or combination of both? • Have to consider whole system cost • Refer to achievement of high-quality recycling

  8. Finance - Good practice checklist? • Shift patterns • 4on4off, 4over7 and double-shifts • Routing efficiency • Added value through in-cab technology • Chargeable services explored? • 3rd Sector service provision? • Sale of recycling materials – are you getting best value?

  9. Operating a good service • Continuous improvement • Don’t rest on your laurels • H&S • Training and route risk-assessments • Using a contractor – responsibility isn’t discharged • Effective and targeted communications • What works here might not work here • Training and development of all staff – collection, contact centre & back office

  10. Monitoring and improving

  11. Next Steps • PUBLISH! • Support to Councils • Refresh in light of regulatory changes • Updated with new examples and new approach?

  12. Every journey starts with a single footstep… Thank you. Andy Dick Local Authority Support Manager Andrew.dick@zerowastescotland.org.uk

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