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Community Gateway Association (CGA). Karen Perry Head of Community Empowerment Community Gateway Association. Our application…. Our application to be a co-regulatory champion was focused on the core principles of the Gateway model

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community gateway association cga

Community Gateway Association (CGA)

Karen Perry

Head of Community Empowerment

Community Gateway Association

our application

Our application…

Our application to be a co-regulatory champion was focused on the core principles of the Gateway model

Gateway is an alternative method of co-regulation that puts tenants and communities at the heart of our organisation

the gateway story

The Gateway Story…

background

stock transfer - Nov 05

membership organisation

empowerment strategy

built into our rules

residents take the lead

Residents take the lead…

shareholders & AGM

GTC & CGA Board

action & focus groups

workshops & road-shows

walkabouts & taskforces

community studies

& more…

developing scrutiny

Developing scrutiny…

action groups

focus groups

mystery shopping

complaints panel

scrutiny panel

some outcomes impact

Some outcomes & impact…

closure of offices

caretaking service

community safety team

contract procurement

improved service standards

improved void conditions

improved adaptation service

continuous improvement

Continuous improvement…

GTC residential

scrutiny workshop

sub-area involvement

scrutiny programme

questiontime

Questiontime…

Any Questions?

contact details

Contact details:-

Peter Ingham, CGA Board member

peter.ingham@communitygateway.co.uk

Gill Lawson, CGA Board member

gill.lawson@communitygateway.co.uk

Karen Perry, Head of Community Empowerment

karen.perry@communitygateway.co.uk

Tel 01772 268038