Proactive Approach to Loss Control

1. Proactive Approachto Loss Control Navigating withProfessional Safety Consulting, Inc. www.professionalsafetyconsulting.com

2. Proactive Approach to Loss Control • Driver Selection/Retention • Driver Training Programs • Driver Supervision • Accident Prevention Programs • Recognition/Incentives • Monitor Safety Performance

3. Driver Selection Standards • Not DOT required, but good business practice • Written format including minimum age/experience & maximum number of allowable tickets, accidents or violations • Adhered to without exception • At least as stringent as DOT • 21 years of age for interstate • Training or experience in the equipment driven • Not disqualified under Parts 391 or 383 • Physically qualified under Part 391

4. Driver Retention • How to Improve • Employee involvement • Initial/Ongoing training • Recognition • Job Description/Purpose/Importance • Benefits • Reduced losses/costs • Better customer service

5. Driver Training Programs • Orientation Program • Pay/Benefits • Company Mission/Familiarization • Policies/Procedures • Special Equipment Operation • Regulations • Customer Facilities/Expectations • Required Entry Level Training [Part 380(e)] • Driver Qualifications • Hours of Service • Driver Wellness • Whistleblower Protection

6. Driver Training Programs • Ongoing/Refresher Training • Formal Training • New customers/equipment • Preventing common types of accidents • Defensive Driving • Hazardous Materials • Security • Informal Training/Safety Meetings • Refresher DDC • General accident prevention • Policy/procedure changes • Customer/equipment changes

7. Driver Supervision • Management involvement & support • Supervisor Training/Accountability • Loss Investigation • Road patrols/check rides • Written safety policies/procedures • Disciplinary policies • Designated check points/call-in times • Driver Performance Reviews • Driver Safety Records

8. Accident Prevention Program • Separate accident register from DOT-required • Lists ALL accidents/incidents • Useful in tracking trends/frequencies • Investigation/Analysis • Accident Review Committee • Accident scene training/procedures • Reporting

9. Recognition Non-monetary Produces excellent results Enhanced in group presentations (i.e. meetings, banquets, etc.) Industry Standard Safety Awards (ATA) Incremental additions, i.e. 5 years of employment – Plaque 10 years – Jewelry, etc. Increase every 5 years Incentives For specific purposes Clean Roadside Inspection No accidents or violations Better fuel economy Recognition/Incentives

10. Monitor Safety Performance • Company Safety Profile (CSP) • Summary of a carrier’s safety performance • Operational data • Safety/Compliance Review history • Accidents • Roadside inspections • Periodically obtain and conduct thorough review • Correct any discrepancies

11. Monitor Safety Performance • FMCSA Portal (https://portal.fmcsa.dot.gov/login) • Companies with secure and enhanced access to their own safety data with individual accounts for users and the ability to authorize additional users for access to company safety data. • Functionality for assigning Compliance Reviews and Safety Audits for FMCSA's Federal Program Managers and other members of the enforcement community who make these assignments. • Members of the enforcement community with seamless access to MCMIS (the Motor Carrier Management Information System), EMIS (Enforcement Management Information System), L& I (Licensing and Insurance), and DataQs through a single user ID and password. • Drug/Alcohol Clearinghouse (https://clearinghouse.fmcsa.dot.gov) • Records of violations of drug and alcohol prohibitions in 49 CFR part 382, subpart B, including positive drug or alcohol test results and test refusals. When a driver with a drug and alcohol program violation completes the required return-to-duty (RTD) process, this information will also be recorded in the Clearinghouse.