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CHAPTER 2. Management, Supervision, and Decision Making. 2.1 Increasing Management Effectiveness 2.2 Effective Supervision 2.3 Managing with Information. Management Roles. Communicators Gather and use info appropriately Ambassadors of organization Relationship builders

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management supervision and decision making

CHAPTER2

Management, Supervision, and Decision Making

2.1 Increasing Management Effectiveness

2.2 Effective Supervision

2.3 Managing with Information

management roles
Management Roles
  • Communicators
    • Gather and use info appropriately
    • Ambassadors of organization
  • Relationship builders
    • Develop a positive, motivating environment
    • Interact effectively with others
  • Decision makers
    • Find new opportunities/improvements
    • In the process there is problems

CHAPTER 2

principles of effective management
Principles of Effective Management
  • Effective managers infuse management principles
    • Demonstrate commitment to the success of the organization
    • Take responsibility for developing and implementing plans to achieve the organization’s goals
    • Identify the resources and ensure they are available
    • Organize and coordinate the work to achieve efficient and effective operations
    • Recognize the importance of employees
    • Monitor activities and results

CHAPTER 2

principles of effective management1
Principles of Effective Management
  • Consistent
  • Objective
  • Patient
  • Careful
  • Think long-term and short-term
  • Collaborate with others to see other points of view

CHAPTER 2

the supervisor s job
The Supervisor’s Job
  • Responsibilities of supervisors
    • Subordinate: those who are working under you and subject to your authority
    • Communicate the goals and directions of management to employees
    • Explain employee concerns and ideas to management
    • Performance review: formal procedure that evaluates the work and provides feedback and future direction
    • Encourage employees to do their best work
    • Use resources efficiently

CHAPTER 2

managing day to day activities
Managing Day-to-Day Activities
  • Work schedules: identify tasks to be done, who is completing them and within what time
  • Communicating with employees
    • Effective teams
    • Knowledge of responsibilities and available resources
  • Quality control: process of making sure work meets acceptable standards
    • Do not rush
    • Careful planning; classical management
  • Time management: managing work schedules to achieve maximum productivity

CHAPTER 2

improving supervisory skills
Improving Supervisory Skills
  • Formal training
  • Work coach: an experienced manger who meets regularly with new manager to provide feedback and advice
  • Self-directed training
  • On-the-job training

CHAPTER 2

using management information
Using Management Information
  • Management information systems: computer-based system that stores, organizes and provides info about a business
  • MIS aids in controlling aspect of business
  • What-if analysis:explores outcomes of various scenarios
  • Business research
    • Market
    • Product

CHAPTER 2

decision making
Decision Making
  • Problems and decision making
  • Steps in problem solving
    • Identify the problem
    • List possible solutions
    • Analyze the solutions
    • Select the best solution

CHAPTER 2

decision making1
Decision Making
  • Problem: difficult situation requiring a solution
  • Symptom: an indication there is a standing problem
    • Sweater is not selling
      • In-effective market research
      • Unpopular material/design
    • Better for foresee problems so it can be fixed fast

CHAPTER 2

contingency planning
Contingency Planning
  • Contingency plan:an alternative course of action to be followed if a specific problem arises
  • Alternative approaches

CHAPTER 2