E-mail

1. E-mail 08外师三班：郑秋妹 学号：5

3. Email Vs. Regular mail • Advantages of email • easy, • quick, • short, • precise, • free • Disadvantages of email • not safe • easy to forward • junk mails • attached with viruses

4. Before writing an email • Think about the purpose of the email • Think about the person who will read the email and how you want him or her react • Make an outline or list of the main points and details you want to include in the email • Double check any facts, details, times, or other specific details that will be included in the email

5. From: Liming@163.com To: Jerry@126.com Date: Monday, May 1, 2011 20:10:20 Subject: demanding overdue payment Dear Sir or Madam: Account No.8756 As you are usually very prompt in setting your

6. accounts, we wonder whether there is any special reason why we have not received payment of the above account, already a month overdue. We think you may not have received the statement of account we sent you on 30th August showing the balance of us$80,000 you owe. We send you a copy and hope it may have your early attention. Best regards, Li Ming

7. Tips • 1) Use a clear title给邮件一个清楚的题目 • 2) Keep language simple避免使用你不懂的语言 • 3) Watch your tone语气很重要 • 4) Don't use text language or emoticons避免使用手机短信中的非正式语言和表情符号 • 5) Use capital letters where necessary不要整封信全用大写字母或全用小写字母

8. 6) Keep attachments small避免发送过大的附件，一般不要超过5兆 • 7) Use an appropriate email address使用一个听起来正式的邮箱名称和地址 • 8) Use an appropriate signature邮件末尾的签名地方，留下自己的联系方式就行了 • 9) Check spelling and grammar写完信后检查拼写和语法 • 10) Read it again before sending在点击发送邮件之前，再仔细检查一遍

9. Thank you! http://edu.sina.com.cn/bbc/qa/BusinessEmails.shtml http://wenku.baidu.com/view/c206d4fe910ef12d2af9e780.html