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Enhancing Peer Helping Skills for Effective Campus Resource Navigation

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This guidebook project focuses on the development of essential peer helping skills within living-learning communities. It outlines strategies for effective communication, distinguishing advice from mere information, and building meaningful helping relationships. Key components include self-authorship, mutual consent, and respect for individual self-worth. The document emphasizes utilizing resources wisely, knowing personal limits, and engaging collaboratively. By exploring effective conversations and resource referrals, this guidebook aims to empower students to foster understanding and produce positive change within their campus communities.

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Enhancing Peer Helping Skills for Effective Campus Resource Navigation

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  1. Campus resources Ben Medeiros Assistant Director, Living-learning Communities

  2. Learning Outcomes • Peer Helping Skills • Advice vs. Communication • Having Effective Conversations • Making Resource Referrals • Identifying Resources • Campus Resource Guidebook Project

  3. YOU!

  4. Advice vs communication • Collaborative vs. Authoritarian • Exploration vs. Solution • Facts vs. Opinion • Self Authorship – we each are the expert of our own experience.

  5. hELPING… • The helping relationship is MEANINGFUL. • The helping relationship involves FEELINGS. • The helping relationship demonstrates RESPECT for individual self-worth. • The helping relationship takes place by MUTUAL CONSENT. • The helping relationship involved COMMUNICATION and INTERACTION. • The helping relationship shows a clear STRUCTURE. • The helping relationship is a COLLABORATIVE effort. • The helping relationship is designed to produce CHANGE. • The individual seeks UNDERSTANDING and INVOLVEMENT. • The peer educator is APPROACHABLE and SECURE.

  6. Tips • Own your messages by saying “I” and “my.” • Make your messages complete and specific. • Make your verbal and non-verbal messages congruent. • Use redundancy. • Ask for feedback. • Make the message appropriate to the receiver’s frame of reference. • Describe your feelings by name, action, or figure of speech. • Describe behavior without evaluating or interpreting.

  7. When to refer • Know Your Limits • Your Personal Values • Your Personal Problems • Complex Issues

  8. Resource Guidebook • Small Sections – split into small groups of 2-3 • 3 Campus Resources • 1 Community Resource • Compiled into a “Guidebook” • Due: May 22

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