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THE BURNOUT SYNDROME

THE BURNOUT SYNDROME. MRS ESTHER REYES. DEFINITION. Unnoticed damage Affects employees in: Quality of life Quality of work It´s related to assistant and support professions in areas such as: Healthy Service Education Agents Social Workers. 1º FREUDEMBERG (1974) Tiredness Anxiety

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THE BURNOUT SYNDROME

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  1. THE BURNOUT SYNDROME MRS ESTHER REYES

  2. DEFINITION • Unnoticed damage • Affects employees in: • Quality of life • Quality of work • It´s related to assistant and support professions in areas such as: • Healthy Service • Education • Agents • Social Workers

  3. 1º FREUDEMBERG (1974) Tiredness Anxiety Depression 2º MASLACH Y JACKSON Chronic stress 3º PINES, ARONSON, KAFRY Physical wear Mind wear Soul wear AUTHORS

  4. GENERAL CAUSES Over work Lack of labour stability Negative environment at work Lack of psychosocial information SPECIAL NURSURY CASES Continuos approach with illness and death Hard labour journals Fear of getting sick CAUSES

  5. DAMAGE IN HEALTH Physical synthoms Ways to behave Emotional synthoms DAMAGE IN QUALITY OF WORK Decrease of efficiency Absence at work Unsatisfied at work CONSECUENCES

  6. STEPS • 1ºEnthusiasm • High energy level • 2º Stagnancy • Satisfy their needs • 3º Frustration • Well understanding of labour limits • 4ºApathy • Physical and emotional damages

  7. PREVENTION • INSTITUCIONAL STRATGIES • Reduce amount of work • Work planing • Improvement of the physical conditions of the place of work

  8. PREVENTION • GROUP STRATEGIES • Promote relationship between co-workers • Technical and emotional support • Help to keep up sympathy

  9. PREVENTION • INDIVIDUAL STRATEGIES • Find mechanisms to control stress • Have an agenda management • Improve of communication • Lifestyle improvement: do exercise, relax, spend time with family, etc. • Psychotherapy support

  10. CONCLUSIONS • LEARN HOW TO OVERCOME DAYLY FRUSTRATIONS • LOOK AFTER YOURSELF

  11. QUESTIONS • Can the Burnout syndrome export to other professions? • How can we detect this syndrome? • Is this syndrome a labour accident, a professional illness or both? • Is our society conscious of this problem?

  12. THANK YOU

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