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THE BURNOUT SYNDROME. MRS ESTHER REYES. DEFINITION. Unnoticed damage Affects employees in: Quality of life Quality of work It´s related to assistant and support professions in areas such as: Healthy Service Education Agents Social Workers. 1º FREUDEMBERG (1974) Tiredness Anxiety

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the burnout syndrome

THE BURNOUT SYNDROME

MRS ESTHER REYES

definition
DEFINITION
  • Unnoticed damage
  • Affects employees in:
    • Quality of life
    • Quality of work
  • It´s related to assistant and support professions in areas such as:
    • Healthy Service
    • Education
    • Agents
    • Social Workers
authors
1º FREUDEMBERG (1974)

Tiredness

Anxiety

Depression

2º MASLACH Y JACKSON

Chronic stress

3º PINES, ARONSON, KAFRY

Physical wear

Mind wear

Soul wear

AUTHORS
causes
GENERAL CAUSES

Over work

Lack of labour stability

Negative environment at work

Lack of psychosocial information

SPECIAL NURSURY CASES

Continuos approach with illness and death

Hard labour journals

Fear of getting sick

CAUSES
consecuences
DAMAGE IN HEALTH

Physical synthoms

Ways to behave

Emotional synthoms

DAMAGE IN QUALITY OF WORK

Decrease of efficiency

Absence at work

Unsatisfied at work

CONSECUENCES
steps
STEPS
  • 1ºEnthusiasm
    • High energy level
  • 2º Stagnancy
    • Satisfy their needs
  • 3º Frustration
    • Well understanding of labour limits
  • 4ºApathy
    • Physical and emotional damages
prevention
PREVENTION
  • INSTITUCIONAL STRATGIES
    • Reduce amount of work
    • Work planing
    • Improvement of the physical conditions of the place of work
prevention1
PREVENTION
  • GROUP STRATEGIES
    • Promote relationship between co-workers
    • Technical and emotional support
    • Help to keep up sympathy
prevention2
PREVENTION
  • INDIVIDUAL STRATEGIES
    • Find mechanisms to control stress
    • Have an agenda management
    • Improve of communication
    • Lifestyle improvement: do exercise, relax, spend time with family, etc.
    • Psychotherapy support
conclusions
CONCLUSIONS
  • LEARN HOW TO OVERCOME DAYLY FRUSTRATIONS
  • LOOK AFTER YOURSELF
questions
QUESTIONS
  • Can the Burnout syndrome export to other professions?
  • How can we detect this syndrome?
  • Is this syndrome a labour accident, a professional illness or both?
  • Is our society conscious of this problem?