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1. Margot E. Uson Del Chatterson Jerry Cytryn Carlo De Rose Michael Hiles& Associates Inc. Michael Hiles Chris Murray Gillian Leithman Vince Santaguida Morrie Weinberg & Associates Inc. Robin Whitrod, CA Morrie Weinberg Marco Della Rocca Learn more about our members at: www.psnetwork.ca

2. Strategies for Managing Key Business Assets by Marco Della Rocca Gillian Leithman Vincent Santaguida

3. Marco Della Rocca

4. Strategies to better position your company in lease negotiations

5. Real Estate Costs Usually represents a company’s 2nd greatest expenditure

6. Marketplace Highlights

7. Factors Building Owners Consider in Lease Negotiations • Company Specifics • Leasehold improvements and other incentives • Deposits and guarantees • Competitive Factors

8. Factors Agents take into Consideration when Negotiating with Building Owners • Vacancy rates • Size of tenant • Tenant’s willingness to move • Landlord’s interest in tenant • Conditions of offer to lease

9. CASE STUDY #1 (Move from traditional office to mixed-use office) Pre-Move Situation • 2,700 sq. ft. • 15 employees • Gross Rent = $ 25.00 / sq. ft. ($ 67,500 / year) Post-Move Situation • 3,500 sq. ft. • 20 employees • Gross Rent = $ 13.00 / sq. ft. ($ 45,500 / year) • Savings of $ 110,000 over 5 years

10. CASE STUDY #2 (Strategic choice of building) Client Requirement • Approx. 1,500 sq. ft. (5-7 employees) • “Class A” office space • Ville St-Laurent Final Solution • Prime building • Minor leasehold improvements required • 45% vacancy • Amazing pre-occupancy period

11. CASE STUDY #3 (Move from inefficient office space to loft style space) Pre-Move Situation • Inefficient office space (industrial building) • Off island location • Employees scattered throughout building • Wanted to re-locate on island and design new corporate headquarter that made a statement while keeping costs in check • Important selection criteria – environmentally friendly and socially responsible office space

12. CASE STUDY #3 (Move from inefficient office space to loft style space) Post-Move Situation • 6,074 sq. ft. • Near Metro • 25 employees (growth to 33 employees) • 4 offices, 2 meetings rooms, 20+ work stations • Comparison space options ranged from mid-teens to $30.00. Main competition = $21-22 Gross • Avg. Gross Rent = $ 17.65/sq.ft. ($107,206 / year) • Included leasehold improvements/interior design • Full build-out of raw space to client’s exact specifications

13. CASE STUDY #4 (Industrial Built-to-Suit/Sale/Lease-back) Requirement • Heavy industrial / manufacturing • Move from an older inefficient building • Expansion from 50,000 to 100,000 sq. ft. • Ample outdoor storage

14. CASE STUDY #4 (Industrial Built-to-Suit/Sale/Lease-back) Built-to-Suit Solution • Modern and energy efficient building • State-of-the-art robotics/technology • Fully controlled construction/improvements • Not dictated by developer • Lower lease-back rental rates • Sold new building to institutional investor • Sold old building to plastics injection company

15. In summary…. • Understand your options • Consider marketplace alternatives • Timing is important • Be prepared before negotiating • Work with a professional that knows the marketplace

16. Marco Della Rocca THANK YOU. Questions?

17. Gillian Leithman

18. Passing the Baton PASSING THE BATON Gillian Leithman, MSc Directions Third Age Consultants Inc

19. NASA CASE STUDY

20. “ “Even when government officials talk about returning to the moon, few mentioned the simple and startling fact that the US space agency has forgotten how to get there” Nasa Manager Confession

21. QUESTIONS TO KEEP IN MIND • Do you know how many people in your organization plan to retire in the next 5 years? • Do you have a plan in place to minimize corporate memory loss? • If you are a business owner who plans to retire in the next 5 years, have you chosen a successor and started grooming him/her to take over?

22. Today’s objectives • Raise awareness • Provide you with solutions

23. Current Context Intergenerational Conflict Knowledge Transfer Challenges Talent Shortage Disruptive Demographics

24. Disruptive Demographics

25. Talent Shortage

26. Intergenerational Conflict Intergenerational Conflict

27. The perfect Storm

28. Solutions

29. HR strategies • Workforce Audit • Succession Planning & Career development • Performance Appraisals • Compensation • Clear career paths • Older worker friendly policies

30. Knowledge management • Explicit • Tacit • Recovery

31. Not just what, but who!

32. IT solutions • Web 2.0 • Wikis • Podcasts • Videos • Lessons learned

33. Executive Exit • Planning should occur 3-5 years prior to exit • You must train your successor • Ensure that successor has competencies to run the business while you are still there!

34. Fostering a KT Environment • Build a business case • Secure financing • Understand employee motivations • Adequate Time

35. Looking for Partners

36. Gillian Leithman THANK YOU. Questions?

37. Vincent Santaguida MultiCIM Technologies Inc

38. Information Asset Management Surmounting the challenges

39. Value of information assets?

40. Information assets include: ELECTRONIC FILES Digital Docs Office Docs Images & Graphics E-Mails PAPER FILES

41. Paper vs Digital information asset value? ELECTRONIC FILES Digital Docs PAPER FILES

42. What are mission critical files and what is their value?

43. Problem with ad hoc file management

44. Simple and ideal file management • ASRS – Automated Storage and Retrieval System • Requires only: • ID • Location

45. Simple and ideal file management • Problem for humans: • (ID?) Can not remember precise file names. • (Location?) Can not remember folder names. • Inconsistent naming/storing of files. • No standards or policy • Free for all!

46. Simple file management strategy for all? • Structured file naming and storage • A strategy that enables: • File naming and storage policy per business activity. • Best practices for electronic filing and retrieval throughout the organization. It works because it is based on the simple premise that if you name it properly and store it properly as per a prescribed policy, you and everyone else will be able to retrieve it.

47. Others using this strategy

48. What is structured file naming? • Structured file naming is the combining of multiple information elements separated by delimiters (e.g. underscore “_”) to compose a unique information-rich file name. • Examples: • GGBRIDGE_PAINT_QUO_RAILINGS_V01.pdf • GGBRIDGE_WELD_SPEC_RIVETS- 500_V1-02.dwg

49. What structured file names look like:

50. Structured file naming – 10 Rules • Use short and simple folder names and folder structures. • Put just the right amount of elements in the structure for easy retrieval and identification. • Use the underscore (_) as element delimiter. • Use the hyphen (-) to delimit words within an element or capitalize the first letter of each word. • Elements should be ordered from general to specific detail of importance as much as possible.