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Karen Barrie Personal Outcomes and Quality Measures 31 st May 2013

Extending a Personal Outcomes Approach within the NHS. Karen Barrie Personal Outcomes and Quality Measures 31 st May 2013. We’ve got to talk about outcomes……. The Personal Outcomes and Quality Measures Project.

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Karen Barrie Personal Outcomes and Quality Measures 31 st May 2013

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  1. Extending a Personal Outcomes Approach within the NHS Karen Barrie Personal Outcomes and Quality Measures 31st May 2013

  2. We’ve got to talk about outcomes……

  3. The Personal Outcomes and Quality Measures Project • Aim: To establish how the conceptof ‘personal outcomes’ might be incorporated within the Healthcare Quality Measure Framework. • Project objectives: • Determine whether and how a Personal OutcomesApproachcan be embedded within different healthcare services supporting people living with one or more long term conditions • Test the applicability of the Talking Points OutcomesFrameworkin different care contexts / scenarios and refine if necessary

  4. people We need to talk about outcomes …approaches, frameworks & measures…

  5. Engaging Recording Use of Information The Talking Points Personal Outcomes Approach ENGAGEMENT

  6. A Focus on Personal OutcomesAccommodating a broader concern…. Maintaining and enjoying a good quality of life Achieving specific changes in my health or wellbeing Being treated, cared about or supported the wayI want to be What are the things that matter most to me at this point in time? Being more able to understand & manage my health, condition or treatment

  7. The Care Scenarios Wrap-around: (Health & social care partnership working) Intermediate care: NHS rehab / enablement at home/day hospital Care management/ anticipatory care: Community nursing Primary Care: Long term conditions care planning NHS Self-Management Support: Self-management programmes/ psychological interventions Mental Health: Recovery support

  8. The Talking Points Outcomes FrameworkOutcomes important to adults living in the community using health and social care servicesOutcomes important to adults living in the community being supported to self manage….The importance of naming things………

  9. “Making care truly person-centred requires radically different ways of thinking….. If we are to see truly collaborative approaches to healthcare, we will need not only those change mechanisms with which we are familiar.. But also conversation and space that enables people to understand, reflect upon and reconsider their purpose, attitudes, roles and relationships “

  10. Karen Barrie (karen.barrie@alliance-scotland.org.uk) Project Lead: What Matters, What Counts? Personal Outcomes and Quality Measures Health and Social Care Alliance Scotland (The ALLIANCE) Venlaw Building, 349 Bath Street Glasgow G2 4AA Website: www.alliance-scotland.org.uk

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