Alison Dellit @aldellit Sarah Schindeler @bibliosarah. Trove. the terrors and triumphs of service-based social media. @nlagovau @TroveAustralia. @TroveAustralian inaugural tweet. Mosaic of @nlagovau followers. libraries talking to libraries. Social media is a free puppy.
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the terrors and triumphs of service-based social media
library and museum blogs
To increase use of Trove
To increase the visibility of Trove
To provide customer service to Trove
To solicit feedback about Trove, in order to improve the service
Highlight Trove collection items, with a focus on quirky and undiscovered collection content
Provide timely updates about developments and technical issues
Demonstrate ways in which the resources of Trove have relevance to topical and everyday news and activities