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Alison Dellit @aldellit Sarah Schindeler @bibliosarah. Trove. the terrors and triumphs of service-based social media. @nlagovau @TroveAustralia. @TroveAustralian inaugural tweet. Mosaic of @nlagovau followers. libraries talking to libraries. Social media is a free puppy.

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trove

Alison Dellit @aldellit Sarah Schindeler @bibliosarah

Trove

the terrors and triumphs of service-based social media

@nlagovau @TroveAustralia

slide9

Aims for our social media

To increase use of Trove

To increase the visibility of Trove

To provide customer service to Trove

To solicit feedback about Trove, in order to improve the service

slide10

Highlight Trove collection items, with a focus on quirky and undiscovered collection content

Provide timely updates about developments and technical issues

Demonstrate ways in which the resources of Trove have relevance to topical and everyday news and activities

slide22

Questions?

@TroveAustralia

@nlagovau

adellit@nla.gov.au @aldellit

sschinde@nla.gov.au @bibliosarah