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Our Business Writing Training and Communication Skills Training greatly contributes to improving writing skills. Advanced business writing techniques are taught in the writing skills training.

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effective writing skills
Effective writing Skills

Training Topics:

  • Effective Writing
    • Developing good reading strategies
    • Creating powerful presentations:
    • Tone
    • Punctuation, grammar and spelling
    • Organizing your thoughts
    • Structuring paragraphs and sentences
    • Writing to keep the reader engaged
    • Softening a negative message
effective writing skills2
Effective Writing Skills

MMM Training Solutions

Contact: Pramila Mathew

Mobile: +91 98409 88449

Website: www.mmmts.com

All Rights Reserved.

effective writing skills3


Ways to Write Dynamic Messages

effective writing
Effective Writing
  • Features of Business Writing:
    • Should be terse, clear and to the point
    • Language has to be effective
    • Each country has their own set of norms concerning written or spoken communication
    • North American business desires written form

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rules of effective writing
Rules of Effective Writing
  • Basic Rules
    • Getting to the point
      • Being Concise
      • Paragraphing
      • Use of Lists
      • Framing Effective Questions
    • Use of Non–Discriminatory Language
    • Punctuation, Grammar and Spelling
    • Tone
      • Choosing the Right Tone
      • Conversational Tone

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getting to the point
Getting to the Point
  • Being Concise
    • Use of short sentences
    • Start document with purpose
    • Creation of ‘single screen view’ messages
    • Elimination of unnecessary words
      • E.g.. “Avoid bad miscommunication in email writing.”

(the word ‘bad’ is a modifier which is used unnecessarily)

    • Use lesser number of words

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getting to the point7
Getting to the Point
  • Paragraphing:
    • Short Sentences
    • Short Paragraphs (2 to 5 sentences)
      • Creates “white space”
      • Quicker to read
      • Engages the reader
    • Opening Paragraph
      • Five “Ws” - “Who?”, “What?”, “When?”, “Where?”, & “Why?”

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use of lists
Use of Lists
  • Benefits of using lists:
    • Writer organizes thoughts
    • Reader sees main points
    • Important points are not overlooked
  • Formatting a list:
    • Use numbers or bullets
    • Items should be parallel
    • Capitalize the first word of each point
    • Be consistent with punctuation

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use of lists9
Use of Lists
  • Spacing of a list:
    • Double spacing makes reading easier
    • Double spacing takes more valuable screen space
    • Single spacing does not enhance the list
    • Single spacing takes less room

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use of non discriminatory language
Use of non-discriminatory language
  • Nondiscriminatory language is language that treats all people equally.
  • Use language that is free of religious, age and sexual bias
  • Nondiscriminatory language can come between you and your reader.

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methods to avoid errors
Methods to Avoid Errors
  • Use ‘Spell Check’ function.
  • Always Proof Read document.

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  • How can I make sure my messages have the appropriate tone?
  • Ask the following questions:
    • Why am I writing this document?
    • Who am I writing to and what do I want them to understand?
    • What kind of tone should I use?

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  • What kind of tone should I use with a negative message?
  • When addressing faults or issues concerning an individual, maintain a professional tone that does not attack the individual but that makes your position on the issue clear.
  • Example:Incorrect: I do not understand why you made such discriminatory remarks.Correct: Discriminatory remarks are not tolerated in this organization.

All Rights Reserved.

contact information
Contact Information


59/29, College Road,

Nungambakkam, Chennai – 600006.

Landline: +91-44-42317735

Website: www.mmmts.com

Pramila Mathew-Training Consultant and Executive Coach

Mobile: +91-9840988449; E-mail: Pramila.Mathew@mmmts.com

Vikas Vinayachandran-Training Consultant

Mobile: +91-9840932894; E-mail: Vikas@mmmts.com