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Key Insights from Online Teaching: Lessons Learned by Julia E. Benson

In her insightful reflection on online teaching, Julia E. Benson, an Assistant Professor of Computer Science at Georgia Perimeter College, shares ten critical lessons learned from her experiences. Key topics include the reality of higher-than-normal student attrition rates, the differences between online and on-campus student populations, and the necessity for high-quality learning materials. She emphasizes the importance of personal contact with students, planning for contingencies, and maintaining a sense of humor amidst the challenges of online education. Benson’s insights serve as valuable guidance for educators navigating the online teaching landscape.

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Key Insights from Online Teaching: Lessons Learned by Julia E. Benson

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  1. Lessons Learned Online Julia E. Benson Assistant Professor of Computer Science Georgia Perimeter College

  2. #10 • Expect greater-than-normal attrition in an online class. • Unrealistic expectations • >50% attrition is not uncommon

  3. #9 • The online student population is different from the on-campus student population. • Motivated • Mature • Focused • Still high-maintenance

  4. #8 • Top-quality materials are critical. • Textbooks • Ancilliaries • Corollary: Even top-quality materials will need supplements and enhancements.

  5. #7 • These materials will contain errors. • Some known, • Some not. • Corollary: Your students will be happy to point out those errors.

  6. #6 • Personal contact is the most important key to success. • Asynchronous • email • bulletin boards • Synchronous • chat/IM • telephone

  7. #5 • Online courses do not take less time than on-campus courses. • Not for students • Not for faculty

  8. #4 • Have a backup plan…or two…or three. • Backup all materials • Locate and use an alternate server

  9. #3 • Everything will take longer than you think. • Release time matters more than money • Learn the point of diminishing returns

  10. #2 • Don’t expect to get it perfect the first time, • or the second time, or ever • Expect to constantly revise everything

  11. and finally…… #1 • A sense of humor is absolutely mandatory. • Mistakes will happen • Don’t be afraid to laugh at yourself!

  12. Questions? Comments?

  13. Contact Information • Department of Business/Computer Science/Georgia Perimeter College2101 Womack Road, Dunwoody GA 30338 • (770) 551-3140 • jbenson@gpc.peachnet.edu • http://www.gpc.peachnet.edu/~jbenson/ • http://oiit.peachnet.edu/

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