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Oracle 1Z0-1138-25 Exam PDF | Questions and Answers

Ace your Oracle 1Z0-1138-25 Oracle Service Center Cloud 2025 Implementation Essentials exam with our updated PDF containing real exam questions and verified answers. Download the latest study material to ensure exam success on your first try.

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Oracle 1Z0-1138-25 Exam PDF | Questions and Answers

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  1. Oracle 1Z0-1138-25 Oracle B2C Service 2025 Implementation Professional Questions & Answers PDF (Demo Version – Limited Content) For More Information – Visit link below: https://p2pexam.com/ Visit us at: https://p2pexam.com/1z0-1138-25

  2. Latest Version: 6.0 Question: 1 How are add-ins typically integrated into the Service Console? A.By adding them to navigation sets directly B.By embedding them into workspace rules C.By configuring them in SLA settings D.By importing them using the Add-In Manager Answer: D Question: 2 What are configuration settings used for in Oracle B2C Service? A.To deploy SLA policies B.To control global system behavior and functionality C.To schedule analytics reports D.To manage agent queues Answer: B Question: 3 How are service level agreements (SLAs) modified for specific customer requirements? A.By adjusting escalation thresholds in SLA policies B.By assigning new roles to agents C.By creating custom workspace rules D.Through message base configuration Answer: A Question: 4 What configuration is required to enable chat queues for live agent support? Visit us at: https://p2pexam.com/1z0-1138-25

  3. A.Setting up advanced routing workflows B.Configuring chat queues and defining access rules C.Adding chat templates to navigation sets D.Assigning chat permissions to agents Answer: B Question: 5 How can custom objects be included in reports? A.By configuring navigation sets for the custom objects B.By enabling advanced SLA policies C.By linking them through data models in Report Designer D.By adding them to workflow rules Answer: C Question: 6 What happens if a core business object, like "Incidents," is deleted? A.The related workflows are deactivated. B.The system prevents the deletion of core business objects. C.All related records are archived. D.All associated reports are removed. Answer: B Question: 7 Which feature must be used to deploy standard text and variables for agents? A.Navigation Sets B.Content Library C.Text Templates D.Message Bases Answer: C Visit us at: https://p2pexam.com/1z0-1138-25

  4. Question: 8 Which workflow step is essential for routing incidents based on product categories? A.Data Mapping Step B.Workflow State Definition C.Incident Rule Step D.Conditional Decision Step Answer: D Question: 9 Which component is required to deploy automated UI modifications to a specific agent group? A.Profiles and Permissions B.Element Manager C.Custom Data Models D.Workflow Definitions Answer: A Question: 10 Which of the following features is available for archived data in Data Lifecycle Management? A.Modification of archived records B.Permanent deletion without review C.Automatic reactivation of archived incidents D.Reporting on archived data Answer: D Visit us at: https://p2pexam.com/1z0-1138-25

  5. For More Information – Visit link below: https://p2pexam.com/ Thanks for Using Our Product Pass Your Certification With p2pexam Guarantee Use coupon code “20off” for 20USD discount Sales: sales@p2pexam.com Support: support@p2pexam.com Visit us at: https://p2pexam.com/1z0-1138-25

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