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EEO Investigations (Closures)

Fiscal Year 07 3rd Quarter ADR/Investigation Findings (Information reflective of data reported in I-Trak). EEO Investigations (Closures). The measure for FY 07 : 50% of complaints filed will be closed within the regulatory time frames. Definitions:

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EEO Investigations (Closures)

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  1. Fiscal Year 073rd QuarterADR/Investigation Findings(Information reflective of data reported in I-Trak)

  2. EEO Investigations (Closures) • The measure for FY 07 : 50% of complaints filed will be closed within the regulatory time frames. Definitions: A closure is an investigation where the notice of election is sent to the complainant or a case is closed by settlement, withdrawal, or dismissal. Regulatory time frames are under 180 days, unless extended by amendment (360 days) or extension (270 days).

  3. Treasury Complaint Center FY 07 3rd Quarter Closure Statistics

  4. Informal ADR Measures • For FY 07: 30% of complainants who initiate an EEO contact will participate in the ADR process. • EEO contact refers to when an EEO Counselor or an ADR Intake Officer performs the counseling duties described in Chapter 2 of MD 110. This information is reported in Part One, Section D, of Form 462.

  5. Bureau Completed/Ended Counselings For 3rd Quarter FY07 *Three complainants withdrew from the ADR prior to the mediation process.

  6. ADR Offer Rate of Completed Counselings In The Informal Complaint Process During 3rd Quarter FY 07

  7. Participation Rate of Completed Counselings In The Informal Complaint Process Where ADR Was Offered During 3rd Quarter FY 07

  8. Formal ADR Measures • For FY 07: ADR is offered to 80% of complainants who file complaints, and of those offered, achieve a 30% participation rate. • Participation rate refers to when both parties agree to enter an ADR process.

  9. Complaint Closures In The Formal Complaint Process Where ADR Was Offered During 3rd Quarter FY 07

  10. Participation Rate of Complaint Closuresin Formal Complaints Process Where ADR Was Offered During 3rd Quarter FY 07

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