Public Safety Telecommunicator. Module One – Interpersonal Communications. Objectives List the combined verbal & nonverbal elements that communicate to the telecommunicator the situation being reported List/explain the 5 components of the communications cycle
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Meaning: Message acknowledged.
OFFICER: “Unit 06 Paul 1, at station.”
TELE: “Unit 06 Paul 1, okay.”
Meaning: Ready to take calls.
OFFICER: “Unit 03 Paul 2, available.”
TELE: “Unit 03 Paul 2, okay.”
Meaning: I have arrived at the incident.
OFFICER: “Unit 02 Sam 1, on scene.”
TELE: “Unit 02 Sam 1, okay.”
Meaning: I have handled the incident and I am now available.
OFFICER: “Unit 43 Sam 3 , assignment completed.”
TELE: “Unit 43 Sam 3, okay.”
Meaning: Go ahead with your message.
OFFICER: “Unit 32 Paul l , request an operator check.”
TELE: “Unit 32 Paul 1, proceed.”
Meaning: Do not transmit the message at this time. I will call you back when I am available. DANGER: Nature of request is critical prior to using STANDBY!!!
OFFICER: “Unit 34 Adam l , request a WEB check.”
TELE: “Unit 34 Adam 1, standby.”
Meaning: Repeat your message, I did not receive it clearly.
OFFICER: “Unit 08 Paul l , at station.”
TELE: “Unit 08 Paul 1, repeat.”
Meaning: Cancel the request/information designated.
OFFICER: “Unit 42 Paul 4, disregard.”
TELE: “Unit 42 Paul 4, okay.”
Meaning: No longer available to take calls or keep status.
OFFICER: “Unit 41 Paul 14 , off duty.”
TELE: “Unit 41 Paul 14, okay.”
Meaning: Eating; coffee; in multi-unit departments may be an indication that other units will cover calls.
OFFICER: “Unit 43 Paul 40 , on break at Burger King.”
TELE: “Unit 42 Paul 40, okay.”
Meaning: To accompany a subject to a pre-designated place.
Ofc:“Unit 39 Paul 1, I’ll be at McDonald’s east, Bondsville Road and East Lincoln Highway, meeting a subject to accompany them to their res 123 Main St. to pick up their belongings.”
*PREPARE TO COPY*
Meaning: Be ready to write/type information about to be broadcast.
TELE: “Unit 09 Paul 1, prepare to copy.”
OFFICER: “Unit 09 Paul 1, proceed.”
Meaning: A traffic stop has been made. The officer may transmit location, license plate, and possibly a brief vehicle description, by radio or MDT.
OFFICER: “Unit 42 Paul 2, a vehicle stop.”
TELE: “Unit 42 Paul 2, proceed.”
OFFICER: “Unit 42 Paul 2, Route 29 and Route 30 on PA registration SAMPLE, repeating S-SIERRA, A-ALPHA, M-MIKE, P-PAPA, L-LIMA, E-ECHO.”
Meaning: Are you okay? Is everything under control?
TELE: “Unit 34 Paul 1, status check.”
OFFICER: “Unit 34 Paul 1, okay.”
*REQUEST REGISTRATION or OPERATOR CHECK*
Meaning: About to broadcast information to be checked in CLEAN/NCIC. Be ready to write or type!
OFFICER: “Unit 30 Paul 7, registration check.”
TELE: “Unit 30 Paul 7, proceed.”
Meaning: About to broadcast information to see if there are any warrants on a subject, (CLEAN/NCIC)
OFFICER: “Unit 38 Paul 6, request wants.”
TELE: “Unit 38 Paul 6, proceed.”
OFFICER: “Unit 38 Paul 6, John Doe, DOB 12/16/60.”
TELE: “Unit 38 Paul 6, okay.”
*SECURE FOR RADIO TRAFFIC*
Meaning: Do not let the person who is with you hear what I am about to broadcast on the radio.
TELE: “Unit 21 Paul 7, secure for radio traffic.”
OFFICER: “Unit 21 Paul 7, proceed.”
TELE: “Unit 21 Paul 7, NCIC positive, stolen tag on PA registration, S-SIERRA, A- ALPHA, M-MIKE, P-PAPA, L-LIMA, E-ECHO.”
Meaning: To keep channel clear of all non-emergency traffic during storms, major events, and other busy periods.
TELE: (TWO ALERT TONES) “ Chester to all cars, Chester County is now under emergency traffic, limit all transmissions to emergency traffic only.”
Meaning: Police officer attacked or injured - send assistance immediately!
OFFICER: “Unit 33 Paul 1, officer down!.”
TELE: “Chester to all cars, officer down at Midway Grille, 704 E Lincoln Hw in Coatesville.”
Location: 119 Woodland Avenue
Type Code: Trespass
Incident Text: Hunters in the woods to the rear of the rp’s res
RP: Carl Bishop
Location: 1270 Steeplechase Road
Type Code: Domestic
Incident Text: Husband/Wife verbal no weapons or intox
RP: Ruth Harrigan
Location: O’ Grady’s Restaurant, 273 Schuylkill Road / in the parking lot
Type Code: Disturbance
Incident Text: 2 w/m arguing
RP: Ryan Bailey, manager
Location: Rt. 30 / Rt. 340
Type Code: Phone
Incident Text: ref accident information occ last night at above loc
RP: Marie Gula 610-380-4892
Location: Manor Ave & Lancaster Ave
Type Code: Accinj
Incident Text: 2 vehs blocking intersection 1 subject with a back injury
RP: Fred Prendergast
Location: 101 Old Lancaster Road
Type Code: Noise
Incident Text: dog barking for 20 minutes
RP: Kathy McKee (does not want name broadcasted)
Unit: Unit 15P12
Location: 101 Edward Street
Type Code: Aheart
Incident Text: (Amb and Medic being dispatched) 47 yo/m rapid heart rate
RP: Jean Simmons
Unit: Unit 26P04
Location: SB Firehouse La. SO Kimberton RD in the area of the Kimberton Fire Co
Type Code: Accped
Incident Type: 22yo/f struck while riding bike
RP: Julio Gonzalez
NIMS Incident Command System