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Explore the shifting landscape of online services, including financial management and government initiatives, with insights on emerging trends and the importance of user experience. Discover key questions and recommendations for the future. Contact David Dinsdale at ddinsdale2000@yahoo.com for more information.
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Moving Social Security online My Money Key questions Where are we now? What does the future look like? What should government do in the future? Balances Current £1,200 BoS Visa £ 800 Egg Visa £ 256 Savings £1,245 My Tax My Car My Help My Family My Health David Dinsdale – ddinsdale2000@yahoo.com
What does the future look like? Graphs by Business Intelligence
Consumer cloud services revenues by market category ($bn), 2010-18
Consumer cloud mobile application revenues by major geographical market ($bn), 2010-18
Total cloud services revenues by major geographical market ($bn), 2010-2018
Conclusions from future trends • People in the UK will be using a lot of online and cloud services. • There will be many more devices which will be ever cheaper. • User experiences are becoming shorter, faster and less verbose.
What should government do? My Money • Fix identity management; • Deliver services in a way that people will be consuming them – build a government app platforms; • Build concise services that help people overcome problems (rather than navigate them). Balances Current £1,200 BoS Visa £ 800 Egg Visa £ 256 Savings £1,245 My Tax My Car My Help My Family My Health David Dinsdale – ddinsdale2000@yahoo.com