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On-line Business Listing Application The OBL System

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On-line Business Listing Application The OBL System

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  1. On-line Business Listing ApplicationThe OBL System September 12, 2011

  2. Implementation • Designed & deployed 2000/2001 • Intelligent Information Systems (now Farragut)

  3. Web Login • Existing Users • CPA Access • New Accounts

  4. Passwords

  5. Listing Extension Business Existence

  6. Owner/Business Information

  7. Supplies & CIP

  8. Add/Edit Schedules

  9. Add a New Schedule

  10. Add Leased Property Add Leasehold Improvements

  11. Add North Carolina Counties

  12. Review Listing

  13. Contact & Affirmation

  14. Confirmation

  15. Processing Leaseholds If no Leasehold Improvements exist, the submission through the online listing program will automatically make the account ready for billing. When Leasehold Improvements exist, the account requires manual processing by staff to link the property to a schedule.

  16. Reception & Usage • 21% of accounts list through OBL – 6,526 • 49% of extensions granted online – 4,807 • Estimated labor savings equal to 1.5 full time employees (with benefits) • Average growth in usage is 2% annually • New CPA Profile concept added for 2011 to address concerns of tax professionals

  17. CPA Profile Signon

  18. Create CPA Profile

  19. CPA Profile Approval

  20. E-mail Confirmation

  21. CPA Signon

  22. View Linked Business Accounts

  23. Search & Link Business Accounts * * Search by Situs option to be added prior to deployment

  24. Request Extensions & Change Account Passwords

  25. Late Extension Request

  26. Staff Maintenance

  27. History of Changes

  28. Questions Gwen Nicholson, Appraisal Collection Manager 919-856-5373 Susan Campen, Systems & Training Administrator 919-856-7250 Marcus Kinrade, Revenue Director 919-856-7107