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Defense Health Agency. Deployment Prescription Program (DPP) Overview for Air National Guard Member January 2014. 1. DHA Pharmacy Analytics Support Section (PASS). Primary point of contact for all questions about the Deployment Prescription Program (DPP)

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Presentation Transcript
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Defense Health Agency

Deployment Prescription Program (DPP)

Overview for Air National Guard Member

January 2014

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DHA Pharmacy Analytics Support

Section (PASS)

  • Primary point of contact for all questions about the Deployment Prescription Program (DPP)
  • PASS’s DPP Team serves as a liaison between the Air National Guard (ANG) unit, the service member (SM) and the TRICARE mail order pharmacy (Express Scripts / ESI) to ensure processing of deployment prescriptions

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Prior To Deploying - The SM’s Responsibilities

  • Ensure that DEERS record has been updated to reflect active orders
    • If DEERS does not show you are eligible for mail order pharmacy, ESI will not be able to process RX
  • Provide Full Name, SSN, e-mail address, and current address on DPP RX form
  • SM *MUST* provide a good e-mail address in order to receive notification e-mails from PASS for any problems with prescription

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How Mail Order RX Will Be Processed

  • The ANG unit submits the DPP RX form to the PASS on behalf of SM.
  • DPP RX form will be reviewed by the PASS and forwarded to ESI for fulfillment
    • If any issues are identified by the PASS or by ESI, the PASS will contact SM and/or ANG unit as necessary
  • ESI will send medications to the stateside address provided on DPP RX form
    • You can expect your order to arrive within 14 days from shipment
  • If ANG Unit does not submit DPP RX forms to the PASS in a timely manner, the SM may not receive medications by scheduled date of deployment

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Receiving Medication Refills While Deployed

  • If refills were authorized on DPP RX form, you can request to have them shipped to you in theater
    • Per CENTCOM policy, refills will NOT be honored on psychotropic medications – you are required to follow-up with provider in theater for RX renewal
  • SM should access ESI / TRICARE mail order site via internet:

http://www.express-scripts.com/TRICARE/

  • Select “Create Your Account” to register
    • Sponsor’s ID number will be SM’s complete SSN
  • Change PERMANENT address to deployed APO/FPO address
    • Deployed address should NOT be input as a temporary address
    • If address is not updated, refills will be mailed to the address provided on DPP RX form during pre-deployment
    • Average shipping time to an address in theater is approx. 3-4 weeks
  • Request refill(s)
  • If unable to request refills via ESI website, SM should contact PASS for assistance

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Mail Order Prescription Limitations

  • Controlled medications– must have provider’s hand-written signature; digital signature not accepted
  • Medications that require refrigerated packaging can be shipped to stateside addresses but refills will not be shipped to overseas locations
  • Psychotropic medications– must see provider in theater for all follow-up/prescription renewals
  • OTC medications are not part of the TRICARE pharmacy benefit through Mail Order (exception of Prilosec, Claritin, Claritin-D, Zyrtec and Zyrtec-D)
    • Allegra is considered OTC and is not available through MOP
  • Smoking cessation medications are now covered by the TRICARE pharmacy benefit
    • Chantix is considered a non-deployable medication and proof of waiver is required

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Schedule II Controlled Medications

  • Schedule II controlled substances (ex. Concerta ®) require a hardcopy paper prescription with provider’s original “wet” signature and a valid personal DEA #
    • Photocopied, scanned, faxed or digitally signed Schedule II prescriptions will NOT be accepted
  • Max 90-day supply of Schedule II RXs may be authorized at one time with no refills
  • If errors are identified, a NEW prescription may be required
  • Schedule II RXs must be mailed to the PASS:

Department of Defense

DHA PASS, attn: DPP Team

4130 Stanley Rd, Ste 208

JBSA Ft Sam Houston, TX 78234

OFFICIAL BUSINESS

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Contact Information

Email:

usarmy.jbsa.medcom-ameddcs.mbx.pdts-ameddcs@mail.mil

Mail:

Department of Defense

DHA PASS, attn: DPP Team

4130 Stanley Rd, Ste 208

JBSA Ft Sam Houston, TX 78234

OFFICIAL BUSINESS

Phone:

Toll-free 1-866-275-4732

DSN 312-471-8274

Commercial 210-221-8274

(press menu option 5)

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