Many analysts believe that virtual reality (VR) and augmented reality (AR) will soon transform the way people shop. Likewise, the digital shopping experience of customers will also be Internet of Things (IoT), artificial intelligence (AI), and varying analytics.
Many enterprises will soon take advantage of these emerging technologies to deliver personalized customer experience, accelerate customer service, and eliminate customer pain points.
While developing an ecommerce application, you must keep in mind the emerging technological and industry trends to keep users engaged over a longer period of time.
At the same time, you must focus extensively on the accessibility, functionality, performance, usability, and security of the web store to keep the visitors engaged and persuade them to complete the buying process.
Also, you need to keep in mind a number of important factors to make the ecommerce application deliver optimal customer buying experience.