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Crisis Management
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  1. Crisis Management ESC 1 Food and Nutrition Program

  2. Acknowledgment Statement You understand and acknowledge that: • the training you are about to take does not cover the entire scope of the program; and that • you are responsible for knowing and understanding all handbooks, manuals, alerts, notices and guidance, as well as any other forms of communication that provide further guidance, clarification or instruction on operating the program. ESC 1 Food and Nutrition Program

  3. Class Outline By the end of this class, participants will be able to: • Develop a foodservice emergency readiness plan. • Understand recovery process after an emergency event. ESC 1 Food and Nutrition Program

  4. Emergency Readiness Plan: ESC 1 Food and Nutrition Program

  5. ESC 1 Food and Nutrition Program Click to add text

  6. Introduction • Having a plan prepares employees • Disruption can be from one hour to one month • Identify school district emergency plan board policy ESC 1 Food and Nutrition Program

  7. Rio Grande Valley Possible Disruptions • hurricanes • storm surge • inland flooding • tornadoes and destructive winds • electric outage • refrigerator/freezer breakdown • water line break • facility lockdown ESC 1 Food and Nutrition Program

  8. Resources ESC 1 Food and Nutrition Program

  9. Hurricane History Prepares Readiness Tracking History Hurricane Beulah 1967 ESC 1 Food and Nutrition Program

  10. Hurricane History Prepares Readiness Rio Grande City High Cafeteria Disaster Relief Hurricane Beulah Collection UTHSC ESC 1 Food and Nutrition Program

  11. Hurricane History Prepares Readiness desperate times require desperate measures ESC 1 Food and Nutrition Program

  12. Six Steps to Success Step ONE: Determine who will do what in the event of an emergency and develop a contact directory ESC 1 Food and Nutrition Program

  13. Six Steps to Success Step TWO:Identify disruptions that may hinder a foodservice operation and determine alternate procedures ESC 1 Food and Nutrition Program

  14. Six Steps to Success Step THREE:Develop the foodservice emergency readiness plan ESC 1 Food and Nutrition Program

  15. Six Steps to Success Step FOUR:Teach components of the emergency readiness plan to foodservice staff ESC 1 Food and Nutrition Program

  16. Six Steps to Success Step FIVE:Practice emergency readiness drills ESC 1 Food and Nutrition Program

  17. Six Steps to Success Step SIX:Evaluate the emergency readiness plan’s effectiveness and update as needed ESC 1 Food and Nutrition Program

  18. Recovery Process ESC 1 Food and Nutrition Program

  19. ESC 1 Food and Nutrition Program

  20. Disaster Response Consideration ESC 1 Food and Nutrition Program

  21. Guidelines for Schools as Authorized Shelters • CE’s that become shelters and provide meals for evacuees. • Get credited for in their Entitlement Account for USDA foods used. • Need to provide information to TDA Commodity Operations. ESC 1 Food and Nutrition Program

  22. School Districts opening shelters Notify immediately John Kyere at TDA via e-mail at John.Kyere@TexasAgriculture.gov or at 512-475-0077 to advise of shelters and shelter locations that will be opened. ESC 1 Food and Nutrition Program

  23. Guidelines… • If a CE uses USDA foods to provide meals, within 30 days of closing a shelter, the district must track and report the following: • Distribution period: dates USDA foods are used to assist in congregate feeding • Commodity description: the type of USDA food used with USDA commodity code (reference Texas Unified Nutrition Programs System – TX-UNPS) • Number of cases: the quantity of USDA food used • Number of persons served ESC 1 Food and Nutrition Program

  24. Guidelines… • If possible plan meals consisting of: • Meat component • Fruit and Vegetable component • Bread component • Milk component • Meals not having components will be reimbursed for foods used ESC 1 Food and Nutrition Program

  25. Can USDA FNS reimburse me for Processed USDA Foods? - YES for: - Value of USDA Foods - NO for: - Processing Fees ESC 1 Food and Nutrition Program

  26. Guidelines… • USDA FNS • No Authority to replace: • Non USDA-Foods • Other Costs • Federal Emergency Management Agency (FEMA) • Primary responsibility for providing disaster assistance • Request for reimbursement submitted • Labor, Other Costs, Non USDA-Foods ESC 1 Food and Nutrition Program USDA policy memo FD-093

  27. Providing USDA Foods • Disaster relief organizations such as: • American Red Cross • Salvation Army • Primary groups responsible for disaster feeding • Local Food First • USDA foods located in school district warehouses • CE’s require prior approval from TDA • Proper transfer documentation kept ESC 1 Food and Nutrition Program

  28. QUESTIONS? ESC 1 Food and Nutrition Program

  29. Acknowledgment Statement You understand and acknowledge that: • the training you have completed does not cover the entire scope of the program; and that • you are responsible for knowing and understanding all handbooks, manuals, alerts, notices and guidance, as well as any other forms of communication that provide further guidance, clarification or instruction on operating the program. ESC 1 Food and Nutrition Program

  30. The Texas Department of Agriculture’s Food and Nutrition Division is funded by the U.S. Department of Agriculture, Food and Nutrition Service. The U.S. Department of Agriculture prohibits discrimination against its customers, employees, and applicants for employment on the bases of race, color, national origin, age, disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or all or part of an individual’s income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by the Department. (Not all prohibited bases will apply to all programs and/or employment activities.) If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339; or (800) 845-6136 (Spanish). USDA is an equal opportunity provider and employer. ESC 1 Food and Nutrition Program