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Introduction to Sage

Introduction to Sage. What Sage does. Sage is a leading supplier of business management software and services to 5.8 million customers worldwide. From small start-ups to larger organizations, we make it easier for companies to manage their business processes.

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Introduction to Sage

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  1. Introduction to Sage

  2. What Sage does Sage is a leading supplier of business management software and services to 5.8 million customers worldwide. From small start-ups to larger organizations, we make it easier for companies to manage their business processes Our vision is to be the most admired and respected business software and services provider in the world

  3. Key facts about our organization All revenues retranslated based on average exchange rates for the year ending September 30, 2008 at 1.97 U.S dollars per GBP.

  4. Our strategy

  5. How we work Our business is guided by our five principles which shape everything we do and how we do it Simplicity Agility Innovation Trust Integrity

  6. 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 History of Sage 1981Sage founded in Newcastle-upon-Tyne 1989Listed on the London Stock Exchange 1984Paul Walker, current CEO, joins Sage as 7th employee

  7. 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 History of Sage 1991Entered the US market 1992Entered the French market

  8. 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 History of Sage 1999Entered the Portuguese and Swiss markets 2000 Reached 2 million customers worldwide 1999Became part of FTSE 100 1997Entered the German market

  9. 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 History of Sage 2003Entered 7 new markets 2004Entered the Indian market 2005Entered the Polish market

  10. 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 History of Sage 2007Surpassed 5 million customers worldwide 2006Entered the Chinese market

  11. We group ourselves into four businesses

  12. Which all operate under the guidance of our executive team

  13. What we offer

  14. What we offer What dowe supply? How do wecompare? To what kindsof businesses?

  15. What we supply in North America:Business management solutions Integrated SMB Market Offerings 15

  16. What are business management solutions? Software and services that help SMBs manage their business processes and relationships. Customers Advisors People Yourbusiness Suppliers Finances Operations

  17. How does our business split across these areas? Payment Processing $104M* CRM $136M* Although our business began as a provider of accounting software only, we have expanded our offerings and accounting solutions now represent 55% of our total turnover. HR &Payroll $286M* Industry-specific $621M* Accounting $1,405M* * All revenues retranslated based on average exchange rates for the year ending September 30, 2008 at 1.97 U.S dollars per GBP.

  18. We offer a range of local industry specific and specialized solutions

  19. To what kind of businesses? Enterprise (2.3)% growth 6%of Sage’s customer base Upper mid-market 8.6% growth 0 EMPLOYEES 25 500 5,000 10%of Sage’s customer base Lower mid-market 7.7% growth 84%of Sage’s customer base Entry-Level 6.4% growth CAGR 2007-2012* Source: *Gartner, SMB ERP software Europe and North America, 2008 Gartner ERP software worldwide

  20. How do we measure up to our competitors? Business management solutions providers In the small business market* Sage is regarded as a clear market leader Sage 21% SAP 32% Microsoft 12% Others 39% Microsoft 3% Oracle 9% Oracle 17% Others 49% Infor 4% Intuit 6% Sage 5% SAP 3% Source: *IDC, October 2006, Worldwide ERP applications 2005 vendor shares, based on ERP revenue small business; <500 employees Source: AMR, Global Enterprise Application Market Sizing Report, July 2009 20

  21. What setsus apart?

  22. What sets us apart? Customer experience Local focus Trusted brand

  23. Sage’s decentralized model provides local focus, with the support of global scale

  24. Our global reach Combined with our developers and business partners Sage has strong global presence Distribution Direct presence

  25. How do we reach our customers? Strong and diverse routes to market tailored to match customer needs: Retail Stores • Business • Partners Direct Routes to market Partnerships Eg: Banking internet Accountants

  26. The customer experience By being local, by building long-term powerful relationships with customers we can deliver outstanding service which we believe is unmatched in our industry

  27. Bringing the customer experience to life Our emphasis on support is reinforced by the resources we put behind it. Across the Sage business more than 40% of our people work in technical support, customer service or customer training roles

  28. Thank you

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