1 / 11

Bradford Handyperson Service Market Engagement Event

Bradford Handyperson Service Market Engagement Event. Roy McNally - Foundations. Why are we here?. Foundations – national body for home improvement agencies and handyperson services.

mili
Download Presentation

Bradford Handyperson Service Market Engagement Event

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Bradford Handyperson ServiceMarket Engagement Event Roy McNally - Foundations

  2. Why are we here? • Foundations – national body for home improvement agencies and handyperson services. • Market engagement events are an opportunity to come face to face with commissioners – before a tender is published. • Encourage competition and innovation

  3. Handyperson services – simple solutions to complex problems • From fitting a light-bulb to de-cluttering • Small interventions – massive impact

  4. Handyperson Service – National Coverage • Difficult to assess as many services are fully commercial concerns, and as such not ‘recognised’ by Foundations, (operating with a social remit). • Buoyant sector - handyperson services have survived where HIAs have been decommissioned. • Becoming of increasing interest to health commissioners for reasons of re-ablement / hospital discharge.

  5. HIA Coverage – 2008 to 2013

  6. National Handyperson Service Survey (2011) • 65% of services make a charge for their service • 35% offer a free service (fully subsidised) • Average national hourly rate = £13.40 (lowest £5, highest £48) • 56% do not charge VAT • 8% operate on a full-cost recovery basis • 8 Handyperson services nationally use a flat fee approach, ranging from £5.00 to £60.00, 3 services reported that they used other charging systems, generally related to schedules of rates associated with installing disability equipment. • 86% of Handypersons provide materials at cost. The remainder provide materials free.

  7. Commissioning Models • Most commonly commissioned in conjunction with HIAs as part of a single contract..... • Although some exceptions – Salford, Derbyshire....and Bradford! • Typical three-year contracts with two-year extension options. • Increasing health funding / interest (Project Duffy, FILT Warm Homes Service). • Increasing use of service user involvement in commissioning process.

  8. Operational Models • Most typically employ handypersons directly..... • .....Although some sub-contract 100% of jobs to contractors (Leeds, Lincolnshire). • Most operate leased / purchased vehicles...... • .....Although some utilise handyperson’s own vehicle... • .....fewer are provided with vehicles by commissioner, or other (fire service etc)

  9. Innovation • Project Duffy – St Helens • Re-ablement Payment by Results – Cheshire West • Trusted Assessor / ILC Assessment – Knowsley • Trustmark – 4000 web visits per month

  10. Quality Mark • National HIA Quality Mark (incorporating Handyperson Quality Mark) • National Handyperson Quality Mark (for non-HIA based providers.

  11. Handyperson Benefit Realisation Toolkit • Commissioned by DCLG • Revised and Re-launched this month (April 2013) • Allows the ‘costed benefits’ of handyperson service interventions to be modelled. • Very robust research methodology – accepted by HM Treasury and Department of Health.

More Related