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Transportation & Emergency Preparedness Checklist. National Resource Center for Human Service Transportation Coordination (NRC). National Resource Center: Purpose and Goal.

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transportation emergency preparedness checklist

Transportation & Emergency Preparedness Checklist

National Resource Center for Human Service Transportation Coordination (NRC)

national resource center purpose and goal
National Resource Center: Purpose and Goal
  • Basic purpose: provide states and communities with support to improve and coordinate public transportation and human services
  • Goal: better coordinate human services and transportation
when we say coordination
When We Say “Coordination…”
  • Establish and maintain working relationships with partner organizations
  • Plan before Emergency Situations occur
  • Coordination is when two or more parties come together to provide services in the community
  • Ensure safe and appropriate transportation especially for older adults, persons in group situations and persons with disabilities.
coordination it s the law
Coordination: It’s the Law

Coordination is a statutory requirement throughout the federal transit program

  • Section 5303 (MPO planning processes)
  • Section 5304 (Statewide planning)
  • Section 5307 (Urban public transit)
  • Section 5310 (elderly/disabled persons)
  • Section 5311 (rural public transit)
  • Sections 5316 (job access) 5317 (New Freedom)
planning and coordination before emergency situations
Planning and CoordinationBefore Emergency Situations

Establish & maintain working relationships with partner organizations such as:

Advocacy organizations

Agencies serving transportation dependent populations

Employment and training

Health and human services agencies

Faith and community based organizations

prepare and distribute your community emergency plan
Prepare and Distribute YourCommunity Emergency Plan
  • Maintain up-to-date contact list and network of communications
  • Organize and conduct regular drills to evacuate transportation dependent populations
  • Clarify rules, regulations and chains of responsibility at local, state and federal levels
identify those needing assistance
Identify Those Needing Assistance
  • Collaborate with partner organizations to identify individuals who may need transport
  • Health Insurance Portability & Accountability Act (HIPAA) regulations/voluntary registries
  • ID appropriate transportation response for persons unable to reach pick up/drop off locations and ID supply of transportation
  • Identify an entity to handle such needs
public involvement outreach
Public Involvement & Outreach
  • Ensure Public Awareness of the Transportation Plan
  • Include local businesses
  • Transportation dependent populations
  • Use a variety of media and accessible formats
  • Point-of-contact person to talk to public
  • Consider illiteracy and learning disabilities
equipment personnel support
Equipment & Personnel Support
  • Establish reliable communications system utilizing available technologies and an alternative.
  • Maintain transportation resources list by type and availability
  • Secure agreements with fuel suppliers
  • Distribute evacuation route information
  • Train staff regarding emergency plan
maintain master list of drivers
Maintain Master List of Drivers
  • By status and availability
  • CDL as appropriate
  • Ability to work with people with disabilities and wheelchair lifts
  • Allow staff to ensure the safety and security of loved ones and personal property before activation
when emergency is imminent
When Emergency is Imminent
  • Local officials notify partner agencies and organizations of the threat
  • Follow agreed-upon plans, coordination begins among emergency departments, public safety, hospital, transportation providers
  • Activate designated staging areas and pick up/drop off locations
  • Place staff, key partner agencies and other vital personnel on stand-by
imminent emergency
……Imminent emergency
  • Notify persons with assistance needs
  • Notify those who require direct personal contact of impending evacuation and where they will be transported
  • All passengers are transported to their destinations on the planned evacuation routes or alternative routes as necessary
during emergency situations
During Emergency Situations
  • Notify partner organizations of evacuation following protocols.
  • Implement local plan to effect evacuation, sheltering, response and initial recovery
  • Emergency transportation officials report to the Emergency Operations Center (EOC)
  • Activate transportation service according to plan
during emergency
……During emergency
  • Direct operations over normal dispatch networks, telephones (landlines) and cell phones or previously tested and agreed upon alternative systems
  • Deploy personnel and equipment to pre-assigned locations
  • Fuel, re-fuel vehicles and after final trip fuel again and safely house them until response
during emergency1
…..during emergency
  • Driver departs when vehicle reaches full capacity to evacuation location
  • Provide door-to-door service based upon medical necessity or need of passenger
  • Prepare vehicle roster to provide a record of service
  • Operator reports to transportation supervisors to receive further instructions
during emergency2
….during emergency
  • If the Emergency Ops Center must be evacuated transportation officials will provide vehicles to transport personnel and essential equipment to pre-designated alternative locations
reentry and recovery preparations
Reentry and Recovery Preparations
  • Initiate recover operations as designated in the emergency plan
  • Operator and vehicle remain at the sheltering location to return evacuees to their homes
  • Alternative plans should be in place, in the event evacuations last days or weeks
  • Operators and passengers have picture ID to return
  • Operators remain on duty in accordance with the emergency plan
  • Transportation officials assign other tasks relating to transportation component as situation dictates
  • Vehicles will return to established drop-off points or residences based upon necessity
  • Evaluate emergency response identifying successes and gaps in service
  • Make appropriate changes to the emergency plan and communicate such changes to partner organizations and the public
national resource center
National Resource Center

Jeanne Erickson

United We Ride Ambassador –Region 8


[email protected]