How to Kick-Start Your Digital Transformation Journey Using a Virtual Assistant

1. Chatbot Companies 1 How to Kick-Start Your Digital Transformation Journey Using a Virtual Assistant? As technology is progressing at a rapid pace, chatbots have already emerged as a disruptor that is drastically impacting various sectors like finance, education, e-commerce and many more. In this modernized technology world, Artificial Intelligence-powered chatbots have unlocked insoluble prospects for businesses, and now it is successfully transforming digital marketing. According to GoodFirms new research on online Chatbot Companies reveal that around 70% of people use chatbots. The survey was conducted to highlight and share the detailed stats and insights to Top Chatbot Development Companies

2. Chatbot Companies 2 assist the brands to focus on user habits and grow their businesses implementing chatbots. Chatbots can efficiently transform digital marketing because it can help businesses deliver improved customer experience. At its core, AI pertains to the use of machines and their capability to constantly learn and solve problems. This augmentation can make a big difference in digital advertising space as it will not only create efficiency but proffer more satisfying work on behalf of employees. If you think all chatbots are similar in their workflows and processing, then you are mistaken. With the help of extensive research on bots, today, we have a wide range of chatbots that can be selected based on industry needs. The AI solution companies such as e-bot7 are helping the firms to design customized advanced bots to perform various business tasks. Let’s Take a Look at the Different Types of Chatbots 1. Rule-based Chatbots As the name defines, it’s a rule-based chatbot that follows a set of rules and predefined options. It is a simple form of chatbot, where the user needs to make a few selections using buttons and predefined options so that the bot could give you a better and a relevant answer. These types of bots are great for customer support issues. Here the bots ask to select the issues customers are facing, and the user needs to select it from the options provided to them. Therefore based on that, the chatbots sum up the collected information and then provide them with a reply. In advanced scenarios, these bots can’t provide the best solution to the users. Top Chatbot Development Companies

3. Chatbot Companies 3 2. Intellectual Independent Chatbots These types of chatbots are based on machine learning. In a simple sentence, it learns from the user’s inputs and requests. Here these chatbots are trained to understand particular keywords and phrases where it later combines them to interact with the user. For instance, if you ask a chatbot: “How to change the password for my account”. The bot would parse the words “change” “password” “account” and then provide you with a predefined answer based on these phrases. 3. AI-powered Chatbots These chatbots are designed based on machine learning and Artificial Intelligence. They are programmed to remember the context of the conversation and user preferences. AI chatbots respond to the customers like a person based on a combination of predefined scripts, keywords and machine learning applications. In the coming years, instant messaging apps are expected to rise exponentially as the number of active users is increasing daily. Chatbots will be playing an integral role for brands and businesses to promote their products and/or services to potential customers. The impact of the chatbot has been felt immensely in the area of customer relationships for businesses, and this is gradually being channeled to digital marketing for converting prospective consumers. Currently, in the market, you can also findtop live chat software providers to aid businesses with chat software solutions such as video chat, voice chat, text chat etc. Top Chatbot Development Companies

4. Chatbot Companies 4 Here are the few benefits of implementing Chatbots for digital marketing Improvised Communication with Visitors Prospects visiting your website for the first time might be interested in knowing more about your products/services. They might be looking for someone who can guide them and help them know more about the benefits, features, pricing, discounts and other information related to your offerings.AI chatbots can be implemented on your website to help the visitors and answer their queries accurately 24*7. With the help of chatbots, there is no chance of losing prospects as a bot is always available to solve their any queries regarding products/services. Analyzing Consumer Behavior: Most of the companies utilize instant messaging apps to reach their target audience, but many of them face challenges of marketing the right products to the people. Manually performing this traditional marketing method may take more time, as it can be a daunting task to collect all the required data and then approach prospects. Thus, here the AI Chatbots are designed to analyze consumer behavior and gather a large amount of data. The chatbots can remember individual customer’s preferences. Hence, by leveraging on this, brands can market the right product to consumers and provide a personalized user experience and stay ahead of the competitors. Automating Digital Marketing Tasks: Presently, digital space is increasing, and there are a number of digital platforms which are used by brands to promote their products and to attract target audiences. Conducting day to day activities on social media platforms Top Chatbot Development Companies

5. Chatbot Companies 5 requires a lot of effort as well as constant availability of team working on it. As the chatbots have been introduced, they are also ready to automate digital marketing tasks. The organizations or businesses can augment their way of advertising and communicating with customers on digital platforms by implementing the chatbots as their future team of digital marketing. Here you can check out a couple of use cases to understand how chatbots are significantly improving engagement by analyzing the patterns of buying which inturn can help them provide a consistent customer experience across varied platforms. Use Cases Dominos’ Dominos has taken one step further and deployed the chatbot technology that allows customers to order directly through the social media platform that is Facebook Messenger. Here the customer can order from the restaurant menu without creating an account or profile as well as without leaving the comfort of their favorite app. Leveraging the chatbot technology, Dominos’ Pizza has not only improved customer experience but also boosted their customer engagement metric. Currently, Dominos’ has provided several options to customers for ordering pizza and other things. The people can order via voice assistants like, Google Home, Amazon Echo, smart watches and television too. H&M (Clothing Company) H&M is globally recognized as a fashion player. This company has deployed a chatbot to cater to the needs of millions of consumers daily. The H&M chatbot assists the prospects on through their complete shopping journey by Top Chatbot Development Companies

6. Chatbot Companies 6 suggesting outfits based on their past purchases. Moreover, it also lets them search items in stock using photos. H&M Company, with the help of chatbot, promotes their outfits that are in stock by leading customers to the right way and helping them complete their purchase. Customers can interact with a bot using text commands and can buy, add to their wish list as well as share the outfits with their friends and relatives. Conclusion Chatbot Companies are the future! It has become a powerful retention channel for various sectors of industry. What are you waiting for? If you want to stay ahead of your competitors, then it’s time for you to start your digital transformation journey using chatbots. Top Chatbot Development Companies