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RCN Clinical Leadership Programme. Turning Voices. Into Action!. Ian Govier RCN Associate Consultant. opportunitynowhere. Effective clinical leadership improves patient care. Isolation.

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Rcn clinical leadership programme

RCN Clinical Leadership Programme

Turning Voices

Into Action!

Ian Govier

RCN Associate Consultant



Rcn clinical leadership programme

Effective clinical leadership improves patient care


Rcn clinical leadership programme

Isolation improves patient care

Since the inception of the NHS, more than 50 NHS public inquiries have been conducted to address catastrophic failures in patient care.

Disempowerment of staff and patients

Inadequate leadership / management

Failure of systems and processes

The same 5 common themes emerge from each inquiry.

Poor communication

Walshe & Higgins (2002)


Rcn clinical leadership programme

John Harvey-Jones (2002) improves patient care

“Leaders in the NHS need imagination, vision & charisma, allied with outstanding communication skills & the ability to fire their staff with enthusiasm”


Who are the leaders
Who are the leaders? improves patient care

“Lots of ordinary nurses are leaders – it is in the very nature of the job.

Good care involves winning your patient’s confidence, convincing them to keep to their treatment regimes and inspiring them to battle their way back to health”

(Crouch, 2002)


Rcn clinical leadership programme

Exemplary improves patient care(Clinical) Leaders

Challenge

Encourage

Inspire

Model

Enable

(Kouzes and Posner, 2002)


Rcn clinical leadership programme

Exemplary Clinical Leaders improves patient care

Challenge


Challenges to clinical leadership
Challenges to Clinical Leadership improves patient care

“The greatest difficulty in the world is not for people to accept new ideas, but to make them forget their old ideas!” John Maynard Keynes

‘Are you kidding? I like it here!’


Rcn clinical leadership programme

“The one indisputable fact that characterises organisational life, is that CHANGEis inevitable.”

(Beverley Alimo-Metcalfe, 2005)


Two choices regarding change get organized or go with the flow
Two choices regarding CHANGE: organisational life, is that GET ORGANIZED or ‘go with the flow’

(Yoder-Wise, 1999)


Rcn clinical leadership programme

The truth is that our finest moments are most likely to occur when we are feeling deeply uncomfortable, unhappy, or unfulfilled. For it is only in such moments, propelled by our discomfort, that we are likely to step out of our ruts and start searching for different ways or truer answers.M.Scott Peck


Rcn clinical leadership programme

“If you want to see change, be the change you want to see”


Beware of change saboteurs
Beware of Change Saboteurs!! be the change you want to see”


Rcn clinical leadership programme

Exemplary Clinical Leaders be the change you want to see”

Inspire

a shared

VISION


Rcn clinical leadership programme

The most important task of leadership is to be the change you want to see”define and nurture a shared VISIONthat energises and brings out the best in peopleJames A. Vaughan


Let s look at some v i s i o n s
Let’s look at some be the change you want to see”VISIONS!


Rcn clinical leadership programme

To be the world’s favourite airline & the undisputed leader in world travel for the millennium

To experience the emotion of competition, winning & crushing competitors

To enable people & businesses throughout the world to realize their full potential

To make people happy



The vision must be followed by the venture it is not enough to stare up the steps
The vision must be followed by the venture hallucinations!It is not enough to stare up the steps


What is my v i s i o n for my nursing care er
What is my hallucinations!VISION for my NURSING CAREER?


Rcn clinical leadership programme

Welsh Regional Burns Unit hallucinations!


Rcn clinical leadership programme

So many of our dreams at first seem impossible, then they seem improbable, but when we summon the will, they soon become inevitable.


Rcn clinical leadership programme

Exemplary Clinical Leaders impossible, then they seem improbable, but when we summon the will, they soon become inevitable.

Enable


Rcn clinical leadership programme

To become a leader one must believe in one’s own ability to achieve results for one’s self, but the real job of the leader is not doing it but ENABLING others to do it.Saskin & Rosenbach 1993


Rcn clinical leadership programme

Where once leaders were aloof decision-makers, today they are dedicated collaborators & networkers whose role is to ENABLE & give power to their team rather than wield power to their own ends.

Leaders on Leadership – an intimate view of life at the top of Europe plc Development Dimensions International (DDI), Research Report, January 2006


Rcn clinical leadership programme

Sister Thomas decision-makers, today they are dedicated collaborators & networkers whose role is to

- a great enabler & clinical leader


Rcn clinical leadership programme

Exemplary Clinical Leaders decision-makers, today they are dedicated collaborators & networkers whose role is to

Model


Rcn clinical leadership programme

The decision-makers, today they are dedicated collaborators & networkers whose role is to main thing is to keep the main thing - the MAIN THING


Rcn clinical leadership programme

CARING decision-makers, today they are dedicated collaborators & networkers whose role is to


Rcn clinical leadership programme
It may seem a strange principle to enunciate as the very first requirement in a hospital that it should do the sick no harm.


Rcn clinical leadership programme

Make the first requirement in a hospital that it should do the sick no harm.CARE OF PEOPLE your first concern, treating them as individuals

and respecting their dignity


Rcn clinical leadership programme

The biggest disease today is not leprosy or tuberculosis but rather the feeling of being unwanted, uncared for and deserted by everybody

Compassion and Care


Rcn clinical leadership programme

A patient is the most important person in our Hospital. He is not an interruption to our work. He is the purpose of it. He is not an outsider in our Hospital. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to do so.


Rcn clinical leadership programme

As nurses, we have to be caring. We also need to be clever,

articulate and determined.

Strong and visible nursing leadership

is part of effective nursing care.

Nurses need to be in leadership positions at every level, from the bedside to the boardroom.


Rcn clinical leadership programme

Exemplary Clinical Leaders We also need to be clever,

Encourage


Rcn clinical leadership programme

Encouraging We also need to be clever,

...is about the principles & practices that support the basic human need to be appreciatedfor what we do & who we are.

(Kouzes & Posner, 1997)


Rcn clinical leadership programme

The modern nurse is viewed by the public as a skilled and independent professional


Rcn clinical leadership programme

Melissa Fitzpatrick (2005), former editor-in-chief of public as a skilled and independent professionalNursing Management, wrote:

‘To the public these ads showcase diversity, intelligence, competence, and caring - the essence of nursing.’


Rcn clinical leadership programme

Exemplary Clinical Leaders public as a skilled and independent professional

Challenge

Encourage

Inspire

Model

Enable


Final thoughts
Final Thoughts public as a skilled and independent professional


Rcn clinical leadership programme

Clinical Leadership… public as a skilled and independent professional

…what am I

going to dodifferently

after today?


Rcn clinical leadership programme

If I do nothing about it in 24 hours…

…I’ll probably

do nothing about it!


Rcn clinical leadership programme

If we always do what we’ve always done…

…we’ll always get what we’ve always got!




Rcn clinical leadership programme

Clinical Leadership or institutional.

Turn Your Voice into Action!


Thank you

Thank You or institutional.

Diolch


Rcn clinical leadership programme

Clinical Leadership or institutional.

Turn Your Voice into Action!