mid essex pilot stakeholder meeting march 2010 l.
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Mid Essex Pilot Stakeholder Meeting March 2010. Agenda. Introduction to the Village Agents Progress update First Quarter Performance Report Feedback from Stakeholders Expanding the service The Village Agents Website Next Steps. Progress Update. Recruited and trained the Agents

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Presentation Transcript
agenda
Agenda

Introduction to the Village Agents

Progress update

First Quarter Performance Report

Feedback from Stakeholders

Expanding the service

The Village Agents Website

Next Steps

progress update
Progress Update

Recruited and trained the Agents

Prepared procedures and policies

Launched the service mid October

Promotional materials

Developed website and online referral system

48 Referral Partners

Approximately 180 customers to end of February (360 referral and activities)

feedback
Feedback

Your impression of the service?

Our relationship with you?

Awareness and promotional materials?

New opportunities?

Do we need these meetings?

Newsletter?

the va hub
The VA Hub

www.villageagentsessex.org.uk

next steps
Next Steps

Enhancements to the VA Hub

2nd Performance report Jan to Mar 2010

Launch extended areas

Village fetes and summer events

Next stakeholder meetings June/July 2010