Mid Essex Pilot Stakeholder Meeting March 2010. Agenda. Introduction to the Village Agents Progress update First Quarter Performance Report Feedback from Stakeholders Expanding the service The Village Agents Website Next Steps. Progress Update. Recruited and trained the Agents
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Introduction to the Village Agents
First Quarter Performance Report
Feedback from Stakeholders
Expanding the service
The Village Agents Website
Recruited and trained the Agents
Prepared procedures and policies
Launched the service mid October
Developed website and online referral system
48 Referral Partners
Approximately 180 customers to end of February (360 referral and activities)
Your impression of the service?
Our relationship with you?
Awareness and promotional materials?
Do we need these meetings?
Enhancements to the VA Hub
2nd Performance report Jan to Mar 2010
Launch extended areas
Village fetes and summer events
Next stakeholder meetings June/July 2010